Grosvenor Hotel Adelaide 3 stars

Customer review rating (ALL Rating) 3.9/5 3,840 reviews

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125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade, 5000 ADELAIDE, Australia

Description

Hotel extras

Welcome to Grosvenor Hotel Adelaide. In the heart of Adelaide's CBD, conveniently located on the cultural boulevard of North Terrace, opposite the Adelaide Convention Centre, Casino and a short 8-minute walk for the Adelaide Oval.

Our accommodation(s)

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Hotel location

Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, PO Box 8095, Station Arcade
5000 ADELAIDE
Australia

GPS:-34.922246, 138.596574

Telephone
Fax +61 8 8407 8866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Start the day with a delicious breakfast served daily on the Ground Floor Level. Enjoy danishes, cereal, fruit, juice, tea and coffee.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  3,840 reviews

TripAdvisor Rating  3.0/5  3,066 reviews

Home away from home

Customer review rating 5.0/5

Glenda Solo - Confirmed reviews ALL

Always friendly and welcoming

Made welcome as usual..

Customer review rating 5.0/5

Hugh Business - Confirmed reviews ALL

Great location, couldn't ask for more, smooth from arrival to departure...

Well located, excellent staff

Customer review rating 3.5/5

John N. Business - Confirmed reviews ALL

The check-in was smooth and the staff very helpful. The hotel itself feels rather dated and in need of an upgrade. The air conditioning in particular was very inadequate (settings of 'low', 'medium' and 'high' with no oppotunity to set the temperature, The room was very stuffy when I arrived and it took a while to get comfortable.

price was good, air quality terrible

Customer review rating 1.0/5

Anonymous Friends - Confirmed reviews ALL

I was allergic to the room and woke up every morning with puffy eyes.

Dear Corine, Thank you for taking the time to tell us about your experience at the Grosvenor Hotel Adelaide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sam Front Office Team Leader

Good location, budget priced, suitable for sleeping but not for a memorable experience.

Customer review rating 2.5/5

Russell J. Couples - Confirmed reviews ALL

Hallway carpet needs replacing as do the blown light bulbs. Breakfast is spartan and the disposable eating utensils need replacing with cutlery and crockery.

Dear Russell and Lynne, Thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. Your comments regarding the hallway carpet, light bulbs, breakfast, and room amenities have been noted, and we will address these areas to improve our guest experience. We appreciate your suggestions and will consider them as we strive to make improvements. If there's anything else we can do to enhance your stay, please let us know. We hope to have the opportunity to welcome you back to Grosvenor Hotel Adelaide in the future. Sincerely, Sam Front Office Team Leader

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Other web-users rate our hotel

  • 2,145 reviews 9.1/10 Location
  • 3,367 reviews 5.2/10 Room
  • 2,331 reviews 9/10 Service
  • 46 reviews 6.5/10 WiFi
  • 1,771 reviews 4.5/10 Comfort
  • 1,467 reviews 4.6/10 Cleanliness
  • 1,255 reviews 2/10 Amenities
  • 756 reviews 3.1/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.