Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.5/5 1,800 reviews

Best price
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Sofitel Brussels Europe - Image 1
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Place Jourdan 1, 1040 BRUSSELS, Belgium

Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Telephone
Fax +32 2 235 51 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,800 reviews

TripAdvisor Rating  4.5/5  227 reviews

Certificate of excellence 2024

French charm

TripAdvisor rating 4.0/5

david z Business - TripAdvisor review

Nice short stay in Brussels, big room on 6 floor with soft bed and large bathroom, only downside no rain shower. Was quite warm so it took time to cool the room. Good and tasty breakfast in Sofitel style. Lobby bar is nice good ipa beer on draft. Swift check in/out. Friendly place and perfect location as close to everything.

Dear Mr David Z, We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience about the breakfast, the room and our Lobby bar. Moreover, we are currently experiencing some problems with the air conditioning system. Although we are very sorry for the inconvenience, you can rest assured that our technical manager is actively working to resolve the issue as quickly as possible in order to ensure a comfortable stay for our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope your next visit will be as pleasant as the previous one. Sincerely, Clara Rondini Guest Relation / Duty Manager

Pinay and Indian

TripAdvisor rating 5.0/5

Wanderer03056873083 TripAdvisor review

We have a pleasant stay in Sofitel Hotel in Brussels, staff was very nice and welcoming, they greet us immediately with a smile and they are all friendly, a staff like Tessa, Sophie, Jesus, Maryam and Anthony are those who help us to make our stay wonderful and they take good care of us. I would definitely recommend 101% this hotel to all those who wants to come to Belgium, i would say go and stay in Sofitel Brussels you'll enjoy your stay.

Dear Guest, We very much appreciate your lovely comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team, and specially with Tessa, Sophie, Jesus, Maryam and Anthony. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clara Rondini Guest Relation / Duty Manager

Expensive view for a poor drink

TripAdvisor rating 3.0/5

annedevouche TripAdvisor review

We wanted to test the rooftop. Ok nice view but expensive for what it is. 12 euros a cocktail without alcohol and with little juice mainly ice cubes, not even peanuts to accompany the aperitive. The service was not exceptional, not very kind waitresses, very medium for such a place.

Dear Mrs Anne de Vouche, We are very grateful that you have taken the time to share your feedback with us. It is always a pleasure to receive our guest's feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As soon as we receive your feedback, we will share it with our management and notify the appropriate persons so that we can improve our service and quality of service. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sophie Contardi Guest Relation & Duty Manager

Good location, nice hotel

TripAdvisor rating 5.0/5

Ksksksksks Business - TripAdvisor review

Nice, clean, spacious room and bathroom. Good service. Breakfast could have more options, especially healthy ones, great omelette. Good location for those having business at EU institutions. Roof top bar closed early on the days on my visit, unfortunately. Quite a few simple bars nearby for a drink or dinner.

Dear Sir or Madam, We would like to thank you for your very high rating of 5/5 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with our service, location, rooftop bar and breakfast. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again soon! Sincerely, Clara Rondini Guest Relation & Duty Manager

Great hote

Customer review rating 5.0/5

Karen H. Friends - Confirmed reviews ALL

Hotel was great. Rooms were really nice,staff was so pleasant.

Dear Mrs H., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sophie Contardi Guest Relations & Duty Manager

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Other web-users rate our hotel

  • 387 reviews 8.8/10 Location
  • 748 reviews 8.5/10 Room
  • 921 reviews 9/10 Service
  • 23 reviews 2.8/10 WiFi
  • 297 reviews 8.7/10 Breakfast
  • 201 reviews 8.8/10 Cleanliness
  • 74 reviews 8.7/10 Bar
  • 8 reviews 1.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.