Mercure Lyon Centre Beaux Arts Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,124 reviews

Best price
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Mercure Lyon Centre Beaux Arts Hotel - Image 1
Mercure Lyon Centre Beaux Arts Hotel - Image 2
Mercure Lyon Centre Beaux Arts Hotel - Image 3
Mercure Lyon Centre Beaux Arts Hotel - Image 4
73-75 rue President, Edouard Herriot, 69002 LYON, France

Description

Hotel extras

  • Ideally located in the heart of the peninsula

  • Historical building

  • Boardroom-style meeting room with natural light

  • 109 yards (100 m) from a public car park

  • Green Key certificate

Our accommodation(s)

Hotel location

Mercure Lyon Centre Beaux Arts Hotel

73-75 rue President, Edouard Herriot
69002 LYON
France

GPS:45.760779, 4.834124

Telephone
Fax +33 4 78 42 19 19

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

LE B'ARTISTE

In a modern, Art-deco ambience, the B'ARTISTE is the ideal spot to enjoy a glass of wine selected by our sommelier. The musical atmosphere and peaceful alcoves are perfect for a moment of relaxation away from it all.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,124 reviews

TripAdvisor Rating  4.5/5  1,649 reviews

Certificate of excellence 2024

Chic Comfort in Lyon: A Stylish Stay with Room for Improvement

TripAdvisor rating 3.0/5

SoloStays Solo travel - TripAdvisor review

Nestled in Lyon's upscale shopping district, this hotel offers a delightful blend of luxury and convenience. Surrounded by designer boutiques and gourmet restaurants, the historic architecture of the neighborhood adds to its charm. Perfectly situated at the corner of Place des Jacobins, it is a mere 5-minute stroll from the Bellecour metro stop and a 25-minute walk from the Part-Dieu train station. The lobby, though intimate, exudes charm with its quaint seating areas and a reception that doubles as a cozy bar. This hotel is ideal for those seeking a functional yet stylish stay in the heart of Lyon. A commendable partnership with a hospitality college provides work placements for students, fostering a sense of community despite occasional inefficiencies—check-in, for instance, took 15 minutes despite three staff members being present. The hotel features a single, small lift servicing all floors, which may result in brief waits but encourages the use of the stairs. As a loyalty member, my room, though not upgraded, was converted into a privilege room, complete with the expected amenities. The room, while not expansive, was generously sized by French city standards. However, a lingering musty odor detracted from the overall experience. The bed, centrally positioned, was exceedingly comfortable, with an array of pillows to choose from. Adequate plug points and versatile lighting options were conveniently located by the bedside. The room included a small table and chairs for working, along with a fridge and tea/coffee facilities typical of the Mercure brand. Unfortunately, the WiFi was neither robust nor speedy, averaging around 12 Mbps. The bathroom, though sufficient, lacked adequate shower pressure. A small balcony provided a charming view of the square and its beautiful fountain, though it was only large enough to stand on. In conclusion, this hotel offers a functional stay with the potential for elegance, should the bedrooms receive some thoughtful updates.

Great location

Customer review rating 4.0/5

Andrew M. Couples - Confirmed reviews ALL

Staff were lovely and helpful. A few issues with ac and plastic mattress cover. Would have been great to have a nicer bar area. Basically you are drinking in reception space. But location made up for this. Easy to reach all the sights and shops.

Dear Sir M., The Beaux-Artistes team would like to thank you for taking the time to leave us your review ! We understand your comment about the air-conditioning, unfortunately our air-conditioning system is a general system for the entire hotel, and given the changeable weather we were forced to change modes regularly. We are therefore very sorry that this inconvenience affected your stay. We are nevertheless delighted that you enjoyed the professionalism and helpfulness of our team. Thank you again for sharing your experience with us, and we hope to see you again in our establishment. Sincerely, Remi Martignago - General Manager

Great location

Customer review rating 4.5/5

Alan Couples - Confirmed reviews ALL

The hotel is perfectly located to explore Lyon on foot and by public transport. Our Privilege room was very spacious and well appointed. The daily breakfast was first class and catered for nearly all tastes. Our only small complaint was that the room was too hot at night and made sleeping difficult. When we asked why this was so we were informed that the cooling system had not yet been switched on to summer settings. We were offered a fan to help but this did very little to help.

Dear Alan, Thank you for your feedback and for choosing to stay with us. We're glad to hear that you enjoyed our hotel's prime location and the spaciousness of our Privilege room, as well as the breakfast. We apologize for any discomfort caused by the room being too warm at night. Our heating and ventilation system is centralized, and unfortunately, we are unable to provide both heating and cooling simultaneously. Given the uncertain weather conditions during your stay, we made several adjustments to the system, including turning it off and then back on. We're sorry to read that this affected your comfort negatively. Your comments are valuable to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future for a more comfortable experience. Sincerely, Rémi MARTIGNAGO - General Manager

Great location in the centre of the city action

Customer review rating 5.0/5

Joel Couples - Confirmed reviews ALL

One day/night in Lyon so best place to be located to stay and enjoy the city.

Dear Joel, We're thrilled to read that you enjoyed our hotel's central location in the heart of the city ! It's wonderful to know that you found it to be the best place to stay for your short visit to Lyon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rémi MARTIGNAGO - General Manager

Good location and nice rooms

Customer review rating 3.5/5

Johan Couples - Confirmed reviews ALL

A destination and hôtel I like to go. Well located and nicely decorated. Although, each time this hôtel blocks the pre-reservation guarantee amount on credit cards, and keeps it blocked for a month. Don't have this for other hotels of the Accor group. Even, when mentioning it to the hôtel.

Dear Sir A., Thank you for taking the time to share with us your comments about your stay in our establishment. We are pleased to know that you like the attractive locality and the decoration of our hotel. Regarding your mention of the deposit taken during check-in, we apologize for any inconvenience caused by the delay in its release, which may have been attributed to the occurrence of bank holidays. Rest assured, the release of the deposit is automated through our software. We would appreciate it if you could verify its release on your end. We hope to welcome you again for a future stay in Lyon. Sincerely, Rémi MARTIGNAGO - General Manager

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Other web-users rate our hotel

  • 1,107 reviews 9.5/10 Location
  • 1,155 reviews 7.7/10 Room
  • 1,230 reviews 9.5/10 Service
  • 7 reviews 7.7/10 WiFi
  • 526 reviews 7.5/10 Breakfast
  • 271 reviews 8.5/10 Cleanliness
  • 186 reviews 4.9/10 Amenities
  • 23 reviews 3.3/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.