卢森堡基卡库高尔夫俱乐部美居水疗酒店 4 星

客户意见评级 (ALL 评级) 4.8/5 1,081 评论

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卢森堡基卡库高尔夫俱乐部美居水疗酒店 - Image 1
卢森堡基卡库高尔夫俱乐部美居水疗酒店 - Image 2
卢森堡基卡库高尔夫俱乐部美居水疗酒店 - Image 3
卢森堡基卡库高尔夫俱乐部美居水疗酒店 - Image 4
100 Scheierhaff, 5412 卡纳什, 卢森堡

描述

酒店其他优惠

  • 养生区设有温水游泳池、桑拿房和按摩浴缸。

  • 免费停车和电动汽车充电站

  • 周围自然环境优美，距机场 10 分钟路程

  • 为您成功举办活动准备了模块化空间

  • 获得欧洲生态标签认证

我们的客房

酒店位置

卢森堡基卡库高尔夫俱乐部美居水疗酒店

100 Scheierhaff
5412 卡纳什
卢森堡

GPS:49.593783, 6.312542

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

UM SCHEIERHAFF BISTRO AND VIEW

小酒馆"Um Scheierhaff"欢迎您在绿意盎然的环境中享用当地特色美食。主厨选用了一流的当地食材，保证为您提供高品质的新鲜时令美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  1,081 评论

TripAdvisor 评级  4.5/5  1,112 评论

卓越奖 2023

Absolutely terrible do not go here.

Tripadvisor 评级 1.0/5

890williamo 经 TripAdvisor 认证的评论

we came for dinner, we were seen quite quickly and served our very expensive (€13 for a gin) drinks fairly quickly. But our food, just club sandwiches, took over an hour to come, and when they did come the bread was soggy and made with reconstructed turkey slices not even real turkey. For €22 you would expect better than that. but it was an absolutely terrible club sandwich. I do not think I will very be going to the restaurant again. we even asked the waiter, as we noticed that people that had come in after us were getting their food before us and he said everyone is waiting. Then we asked a different waiter who told us the truth that the order never made it to the kitchen...

Dear Guest, Thank you for taking the time to share your experience. We are sincerely sorry to hear that your meal did not live up to your expectations, particularly with regard to service time and the quality. We apologize for the inconvenience. We will review what happened with our team to avoid it happening again in the future. As far as the prices are concerned, we understand your feelings. However, they reflect cost-of-living in Luxembourg, where the cost of living and catering is often higher. We do our utmost to ensure that our prices are in line with these realities, while offering an experience worthy of our establishment. We sincerely hope that you will give us another chance to welcome you under better conditions on your next visit.

Hotel wonderful restaurant not

Tripadvisor 评级 3.0/5

muwu52 经 TripAdvisor 认证的评论

The hotel and facilities are lovely but it’s let down by the restaurant Our room was excellent, comfy bed and spacious. Shower did not maintain temperature and switched from scorching hot to flashes of cold randomly Spa and gym definitely worth a visit This was our second time staying here and both times the food at the restaurant was not good Our starters were good but mains disappointing The steak and the corden bleu taste precooked, tough and flavourless The fish was good though Desserts very average Breakfast excellent

Dear Guest, Thank you for taking the time to share your experience. We are delighted to hear that you found our hotel charming and that you enjoyed the quality of your room, as well as the spa and gym. We apologize for the inconvenience caused by the shower in your room. Please do not hesitate to contact reception next time, as a technician would have been involved. However, we are sorry to hear that the restaurant did not live up to your expectations. Your comments on the dishes and desserts will be passed on to our catering team so that we can improve our offer. We hope to have the opportunity to welcome you again, and that your next experience will be entirely satisfactory.

Don’t bother..

Tripadvisor 评级 2.0/5

badincanka 经 TripAdvisor 认证的评论

Smelly, old hotel. That is the only way to describe this place. Never stay at Mercure hotels and now we know why. 1 ngt stop over on route to Austria was more than enough. The lobby smelled of cigarette smoke, it hit u as soon as u walked in, the lift wasn’t much better.. Very old fashioned, it looks like it hasn’t had a makeover since 1990. Come on Luxembourg, you can do better than this.

Dear Guest, Thank you for taking the time to let us know about your experience. We are sorry that your stay did not go well. We are surprised by the smell of cigarettes, perhaps due to people at the entrance of the hotel when opening a door. As for the old-fashioned aspect of the hotel, we would like to inform you that a renovation project is underway. We hope to see you again for another stay and offer you a better experience at Mercure Luxembourg Kikuoka Golf & Spa!

Perfection

Tripadvisor 评级 5.0/5

AMACSPORRAN Solo travel - 经 TripAdvisor 认证的评论

I have to be honest - I have been visiting this hotel for over 15 years. Each time I come, I am made to feel welcome beyond what you normally find in a hotel. This time was no exception a great welcome on arrival and the hotel had my preferred room location available, it was so good to enter and the temperature was set to cool. I had been riding all day and was in need of getting the leathers off and into a warm shower before heading down to the Eagle Bar for some beer and something to eat. Sitting out on the terrace watching the golfers go by is really relaxing and the staff are always very attentive. My night sleep was comfortable and refreshing and the breakfast that followed was of vast choice and very well organised. I was topped up and ready for a ride up the Moselle. A full day out through wonderful scenery and fantastic roads both in Luxembourg and Germany was eventually brought to a conclusion and back to the hotel where my room had been perfectly cleaned and returned to how one would expect. The rooms staff always seem to be so polite when you speak to them and happy to engage, this is not what you find in every hotel! My second evening on the Eagle Bar terrace was very relaxing and Pavel was the man serving. He was really great, always looking out for his guests and ready for the next order - I appreciate his not over zealous attention. I feel bad pointing one person out from the whole team as they all work so hard to make our stay in their hotel perfect. The breakfast the next day was just great and I managed to finish before a light shower of rain, pack up my cases and head back to the port for me ferry home, whilst all the time thinking of how I enjoyed my stay once again at Kikuoka.

Dear Guest, We thank you for your excellent review. We would like to thank you for giving us very detailed information about your stay. This kind of feedback helps us a lot to improve our services. We are pleased that you liked the room, its facilities and the Eagle Bar. We are delighted that you enjoyed our breakfast and our personnel; we transmit your comment to our staff, who will be very happy to hear that your stay went well. We hope to see you again for another relaxing stay at Mercure Luxembourg Kikuoka Golf & Spa!

Nice Hotel in the Countryside

Tripadvisor 评级 4.0/5

joshh958 家庭住宿 - 经 TripAdvisor 认证的评论

2 adults and a 3 year old + 1 dog. 2 Night stay in July. We stayed in a split level room, which are very spacious. The main bed is very nice, my toddler decided to kick me out of that for the second night and had to sleep on the sofa bed which wasn't comfortable. They could do with getting proper aircon in the rooms. The hotel is attached to a golf club and the ground around are very nice. We didnt eat in the restaurant as i had read on here it wasn't very good. It was also very expensive. 15 minute drive down to Remich on the German border there are some nice places to eat. We went looking for a bar in the hotel, we found the golf clubhouse which we weren't made to feel welcome, funny looks from the golfing members and the staff looked at us as if we weren't meant to be there. Which is weird, wasn't asked if we needed any assistance. So we walked back to the room without getting a drink. Reception staff we spoke to were very nice and helpful. NOTE: On the door they have a hanger to let people know your pet is in there alone and the owners are out so don't disturb, which i found really good,

Dear Josh, We thank you for you review. We are pleased that you enjoyed our services (room and hotel). We take good note concerning the sofa bed and the air conditioning in the room. For the bar access, every guest are welcome in this place and we are sorry if you felt bad at the entry, we transmit your review to the bar staff to avoid this happening again. . We hope to welcome you again for another relaxing moment at Mercure Luxembourg Kikuoka Golf & Spa.

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其他网络用户评价我们的酒店

  • 304 评论 9.1/10 位置
  • 500 评论 8.7/10 房间
  • 551 评论 9.3/10 服务
  • 10 评论 9.2/10 上网
  • 333 评论 8.5/10 舒适度
  • 267 评论 9.3/10 运动休闲
  • 256 评论 7.6/10 早餐
  • 184 评论 8.8/10 清洁度

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