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卢森堡诺富特套房酒店 4 星

客户意见评级 4.4/5 2,955 评论

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卢森堡诺富特套房酒店
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  • 设施齐全的迷人套房,可为您带来超舒适体验

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  • 供应现做菜肴和熟食的美食区

  • 全天候开放的健身房

  • 位于卢森堡商务区

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酒店位置

卢森堡诺富特套房酒店

13 Avenue J F Kennedy
Quartier Europeen
1855 卢森堡
卢森堡

电话: +35235227040

传真: (+352)352/27048944

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • PULVERMUHL :  N°13 MUDAM PHILARMONI

  • TRAM :  MUDAM PHILARMONIE

  • 乘飞机

    FINDEL 达到 9公里 / 5.59 英里

  • 乘火车

    LUXEMBOURG 达到 5公里 / 3.11 英里

GPS :49.620333, 6.145167

酒店服务

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办理登记入住手续 - 从 办理退房手续

概要

  • 停车
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
餐饮服务
  • 0 餐厅
  • 1 酒吧
  • 早餐
    • 自助餐 额外收费
  • 客房服务
    • 冷餐
    • 热菜
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 110 间客房
    • 2 间残疾人士客房
    • 10 间家庭客房
    • 0 间相通客房
    • 110 间禁烟客房
    • 5 多个楼层
  • 酒店使用的语言
    • 德语
    • 英语
    • 法语
  • 洗衣/代客泊车服务
    • 干洗/熨衣
  • 无限网络
    • 高速无线网络
    • 高速传输线
    • 公共区域提供无线网络
    • 酒店提供无线网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 入住/退房设施
    • 快捷退房
    • 快捷入住
  • 提供办公桌设施
    • 擦鞋机
入住酒店
  • Parking Novotel Suites 额外收费
    • 酒店内
    • 私人
    • 停车场全天候开放
护理
  • Fitness Room
    • 酒店内
家庭
  • 儿童服务
    • 卡通电视频道

我们的客房

30 平方米(323 平方英尺)的模块化套房。提供免费无线网络、有线互联网连接以及国内固定电话拨打服务。配有 1.6 x 2 米的双人床、沙发床、冰箱和微波炉 30 平方米(323 平方英尺)的家庭套房。提供免费无线网络、有线互联网连接以及国内固定电话拨打服务。配有 1.6 x 2 米的双人床、2 张沙发床、冰箱和微波炉

行政套房,配备 1 张双人床和 1 张单人床

  • 最多人数: 3
  • 面积: 从 34 / 366 sq ft
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)


卢森堡诺富特套房酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

2,955 评论

TripAdvisor 评级 4.0/5

671 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

New and conveniently located hotel

Tripadvisor 评级 3.0/5

VictoriaWA05 Family - 02/01/2020 经 TripAdvisor 认证的评论

The advantage of this hotel is that it is conveniently located in terms of walking and transport accessibility. Next to the hotel there is tram number 1, which will comfortably take you to the center of the old city in just 5 minutes. From the hotel you can easily reach the train station and airport. Luxembourg is a small city, but has an excellent and ultramodern transport system. The hotel itself is designed in a modern style, but the design of the rooms makes living in them very uncomfortable, unfortunately. It is a pity that the new generation of designers does not think about ergonomics and human dimensions of the layout. Perhaps this is my subjective perception, but everything from the lighting device to equipping the bathroom and separate toilet caused discomfort. That is why I will not return to this hotel anymore. The hotel staff behaves quite alienated, although everything seems to be correct, but the atmosphere of the hotel, including the breakfast area, is formal, estranged minimalist. The hotel lacks a soul, that's what I felt here:(.

Dear Victoria, Thank you for taking the time to share your feedback. We are pleased to hear that our location and proximity to public transport was convenient for you; however, we regret not everything was to your satisfaction, we encourage guests to let us know of any issues on site, so we can find a comfortable solution. Nevertheless, we have taken good note of your comments. We do hope to see you again for an improved stay, Best wishes for this coming year 2020! Sonia Zaied, General Manager

Top spot for a family stay in Luxembourg !

Tripadvisor 评级 4.0/5

Trek73079 Family - 01/01/2020 经 TripAdvisor 认证的评论

Ideal room for a family of 4 with 2 separate single beds and one queen bed with the parent space and children space being delimited by a light curtain. Room is clean and has everything a family stay needs including tiny kitchen-like cupboard (no stove but microwave is there) with a small sink, bathtub, shower, separate WC. Difficult to find elsewhere ! Also service is prompt and efficient while being friendly at the same time.

Dear Trek73079, Thank you for your wonderful review of your recent stay at Novotel Suites Luxembourg. We are delighted that we are able to meet your expectations in every way and that our facilities were to your liking. Your kind comments inspire us to continue upholding the high standards that we set for ourselves. We look forward to seeing you on a future visit. Best wishes for the coming year. Sonia Zaied, General Manager

A room somebody had been smoking in

Tripadvisor 评级 2.0/5

Wiindsurfergirl Business - 20/12/2019 经 TripAdvisor 认证的评论

As soon as I walked through the door of my room I could smell the old ashtray smell, but I was too tired to go and complain. When I came back again the next night it still smelled acrid. I had said I would not like to take breakfast but when I checked my invoice it had been added. I had stayed at the hotel before and the staff have always been friendly and helpful. I reported the need for a deep clean but who knows whether it will be done.

Dear Wiindsurfergirl. Thank you for taking the time to share your feedback. We regret to read that your suite did not quite meet expectations, and we apologize for any inconvenience. Our team would have been happy to assist in this situation and find another suite to better ensure your comfort and well-being had we been informed. Please rest assured that we are committed to our 100% non-smoking policy and are addressing the matter. We do appreciate your mention of our team's professional and courteous service and we hope to see you again on a future occasion. Best wishes for the holidays! Sincerely, Sonia Zaied, General Manager

Congrats

Tripadvisor 评级 4.0/5

Liza B Family - 27/09/2019 经 TripAdvisor 认证的评论

We had a nice weekend, employers were very kind and friendly, thanks for everything. Rooms are comfortable and clean, The food was also very good, with a lot of choises. Good parking place and easy to reach.

Dear Liza, We appreciate your feedback about your stay at Hotel Novotel Suites Luxembourg. Our hotel aims to provide a memorable experience, and we are delighted that we were able to exceed your expectations. Thank you for mentioning our team's excellent service and our comfortable suites. We are pleased to know that you enjoyed your dining experience. It's a boost for us every time we receive positive reviews such as this. We look forward to welcoming you back in the future. Sincerely, Sonia Zaied, General Manager

Excellent hotel: great location and great rooms, with really friendly staff.

Tripadvisor 评级 5.0/5

r620662 Family - 12/08/2019 经 TripAdvisor 认证的评论

Excellent hotel: great location and great rooms, with really friendly staff. Plus points: - The hotel is a few minutes walk to the tram stop. - The hotel has great good - The room we stayed in (suite) was a great size for a family

Dear Guest, Thank you for such a positive review. We are glad to know that your stay with us was an excellent experience; it is pleasing to know that your suite and our location were to your liking. We do our best to ensure that guests feel welcome and your kind words about the friendly and professional service you received from our team members are much appreciated. We look forward to welcoming you again on a future visit to Luxembourg. Best regards, Sonia Zaied, General Manager

Good stay

Tripadvisor 评级 4.0/5

Venture42209042476 Business - 11/02/2019 经 TripAdvisor 认证的评论

I had a good stay at the hotel;The room was nice and clean.Two bed were prepared in addition to the double bed, which were not necessary.The price is still very expensive.There is no proper restaurant, but only a snack which offers however enough choice.

great hotel

Tripadvisor 评级 5.0/5

Muimi2016 Family - 03/01/2019 经 TripAdvisor 认证的评论

This is a great hotel, and we had very good breakfast. It's good location and easy to park our car. Room is clean. It's walking distance to the modern art museum. The restaurant was open during the Christmas holidays. We are satisfied.

Something wrong is happening there

Tripadvisor 评级 3.0/5

JarekI Business - 17/09/2018 经 TripAdvisor 认证的评论

It used to be nice and pretty decent hotel. REcently I was really dissatisfied. I do not feel my platinum status give me abything than a chocolate there. If I compare itt to any other chains - they proceed with loyality way better.

Perfect for business travellers

Tripadvisor 评级 5.0/5

davorkabc Business - 19/04/2018 经 TripAdvisor 认证的评论

Well designed, clean and comfortable interior and very good service. It is at an easy distance from the airport, very close to European institutions. Also, I am always grateful for a well supplied coffee/tea amenities in the room, and it looked to be the case here until I saw the cream curdle in my coffee. Even judging by the packaging, the cream had been there for a while. Should not be the case at just under 180€/night. But this is a detail; overall, I can recommend this hotel without reservations.

Dear Guest, Thank you for choosing Novotel Suites Luxembourg as your accommodation choice, and for taking time to share your review on TripAdvisor. We are very happy to read that you had a pleasant stay at our hotel. We look forward to welcoming you back at Novotel Suites Luxembourg in the near future. Best regards, Ghislain VAUTRIN Deputy Manager

One night at Luxembourg

Tripadvisor 评级 5.0/5

tomis47 Family - 25/02/2018 经 TripAdvisor 认证的评论

Great short visit to Luxembourg. Room was big enough for 4persons family, beds were good. As weekend, lots of space in parking lot. Due roadworks the hotel wasn't very easy to reach by car but after we noticed the signs to the hotel, there were no problems. Breakfast was great - lots of different varies available

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

Neat room and great service

Tripadvisor 评级 5.0/5

Bryan H Family - 03/01/2018 经 TripAdvisor 认证的评论

Room was clean and staffs were really kind and tried to help whenever we asked helps. It's not walking distance to City centre, but it just took 10-15 minutes by tram/bus to city centre, so was not a big problem. There is no shop nearby, so you would need to ready for foods or etc. (There is bending machine and restaurant at hotel to buy water/snack/etc.. Overall, we were very happy with staying at this hotel.

Dear Guest, We sincerely appreciate you taking the time to give us your feedback about your stay in our hotel on Tripadvisor. We are most concerned with the satisfaction of our guests and your comment is of great value to us. We look foward to welcoming you again. All the staff of Novotel Suites Luxembourg wish you all the best for 2018 ! Best regards, Ghislain VAUTRIN Deputy Manager

Great location, price, and comfort

Tripadvisor 评级 5.0/5

Tina M Family - 25/10/2017 经 TripAdvisor 认证的评论

Located in an area just outside the city, but growing immensely, it was an easy 2 stop hop on the bus into the city center. Parking was right outside the hotel. The rooms were spacious, clean, quiet, modern, and comfortable. The breakfast was worth the money since our young children ate free with two paying parents. Let's just hope the price stays right as the area grows, because this is an affordable gem.

Dear Guest, Thank you for choosing Novotel Suites Luxembourg as your accommodation choice, and for taking time to share your review on TripAdvisor. We are very happy to read that you had a pleasant stay at our hotel and that you especially enjoyed our suite. We look forward to welcoming you back at Novotel Suites Luxembourg in the near future. Best regards, Ghislain VAUTRIN Deputy Manager

Family friendly suite

Tripadvisor 评级 4.0/5

raymondsS3216WY Family - 25/04/2017 经 TripAdvisor 认证的评论

Room was comfortable, clean, new contemporary style furniture and large enough to fit our family of three. Staffs was friendly , location was close to town centre , walking distance to tourist area and historical site.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghislain VAUTRIN, Deputy Manager

Not a design of a business hotel

Tripadvisor 评级 3.0/5

philip166372 Business - 26/11/2016 经 TripAdvisor 认证的评论

The Novotel Suites in Kirchberg/Luxembourg is for sure built as a business hotel. Rooms are specious and have a nice seperate shower. Location is good, but there are little things missing I expect from a 4 star hotel: No Slippers available in there room. No individual shower gel and shampoo available in the room. Plastic cups in the living and the bathroom. One one chair for the table and not clean under the sofa. Also the design of the lobby and breakfast area looks more like a sport hotel then a business hotel. This hotel needs more attention to details...

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Suites Luxembourg. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. At Novotel Suites we strive to provide a superior service experience for every customer. Therefore your feedback is very important for us. We hope the experience will not alter your confidence in our hotel and that you will give us the opportunity of welcoming you again. Sincerely, Ghislain VAUTRIN Deputy Manager

Overnight stay en route to Germany

Tripadvisor 评级 5.0/5

620judith Family - 08/08/2016 经 TripAdvisor 认证的评论

Rooms very spacious, bright and well equipped, good for a family. Adults ate in the restaurant (after children eaten in city centre McDonald's!) very good value. We walked into the city twice from the hotel. No rooms for 5 though, so had to have three rooms for 2 families. Great breakfast. would stay here again. Luxembourg lovely city, well worth a visit.

Dear Guest, We would like to thank you for choosing Novotel Suites Luxembourg as your accomodation choice during your recent visit in our town, and taking the time to send us your feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon. Best regards, Ghislain VAUTRIN Deputy Manager

It was almost impossible to find

Tripadvisor 评级 3.0/5

tewmike Friends getaway - 03/08/2016 经 TripAdvisor 认证的评论

I booked to stay in this hotel for two nights as a short break in Luxembourg. I drove from Brussel to Luxembourg and located the road that the hotel was in, however to find how to enter the hotel took another 30 mins. There were lots of roadworks going on outside of the hotel, there was no mention of this on the hotel website. It was almost impossible to located the hotel from the very poor signage. In the end I had to park in a public carpark, walk to the hotel, check-in and ask for directions to the hotels car park. The hotel itself is the normal Novotel Suite, a good value room. Excellent shower it was really spacious. I was pleasantly surprised by the breakfast good choice both hot and cold. Although this hotel is a little outside the centre it is walkable believe me I did it a number of time during my stay. As I say once I reached the hotel all was alright, just a shame not advised in advance of the problems trying to locate it.

客户意见评级 4.5/5

匿名 家庭住宿 - 19/07/2016 所有已确认评论

房间很舒服,前台服务人员也蛮好的

Excellent Hotel

Tripadvisor 评级 5.0/5

jrei2015 Business - 14/10/2015 经 TripAdvisor 认证的评论

The hotel's location is excellent considering it's location in Kirchberg area and so are the big rooms. Good bed and very good bathroom. Friendly staff. Maybe the general atmosphere is too neutral but it serves a business traveller very good.

Dear Guest, We would like to thank you for choosing Novotel Suites Luxembourg as your accomodation choice during your recent visit in our town, and taking the time to send us your feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again soon. Best regards, Ghislain VAUTRIN Deputy Manager

One of the best hotel for medium-long stays in Luxembourg with familyy

Tripadvisor 评级 4.0/5

Vacation436802 Family - 29/07/2015 经 TripAdvisor 认证的评论

We stayed in July for a fortnight. The rooms are very large and have got a kitchnette which make the stay confortable for 4 people and convenient if you wish to stay in the room for dinner. We did not chose breakfast at the hotel but it is not very exciting in choice. When we wanted to take it we would go to the Novotel hotel close by where the choice and quality is better. Our only suggestion to the hotel is to take into consideration the number of people in the room and provide chairs and utilities for the kitchen for that number. Not a big deal but makes the stay much more satisfactory without having to ask for them.

Dear Guest, Thank you for choosing SuiteNovotel Luxembourg and for taking time to post your review on TripAdvisor. Your comment regarding the chairs and utilities has been noted; please rest assured that it will be taken into consideration. We are sorry to learn that our breakfast offer did not meet your expectations in terms of choice, please accept our sincerest excuses. However, we are very happy to read that you enjoyed your Suite and its kitchenette. We look forward to welcoming your family and you back with us very soon. Best regards, Margaux, Quality Department

recommend but wifi poor

Tripadvisor 评级 4.0/5

lougri92 Family - 01/05/2015 经 TripAdvisor 认证的评论

Large room with double bed area and two individual sofa beds reasonably comfortable. Pillows somewhat thin and flat. Double bed should be beside door for security reasons. Tea / coffee facilities, fridge, microwave (food distributors near reception). Wifi very poor and slow. Located 10 mins by bus from City center and large shopping mall, cinema, swimming pool etc.

Dear Guest, Thank you for choosing SuiteNovotel Luxembourg, and for taking time to write a review. Your observations have been noted and will be taken into consideration. We are happy you enjoyed your stay at our hotel, and we look forward to welcoming you again soon. Best regards, Sonia ZAIED General Manager SuiteNovotel Luxembourg

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