卢森堡诺富特套房酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,086 评论

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13 Avenue J F Kennedy, Quartier Europeen, 1855 卢森堡, 卢森堡

描述

酒店其他优惠

  • 设施齐全的迷人套房，可为您带来超舒适体验

  • 可变成会议场地的套房

  • 供应现做菜肴和熟食的美食区

  • 全天候开放的健身房

  • 位于卢森堡商务区

我们的客房

客房

行政套房，配备 1 张双人床和 1 张单人床

  • 3 个人最多
  • 34 m² / 365 sq ft
  • 床上用品 1 x 双人床 和 1 x 单人床

酒店位置

卢森堡诺富特套房酒店

13 Avenue J F Kennedy, Quartier Europeen
1855 卢森堡
卢森堡

GPS:49.620333, 6.145167

电话
传真 +352 27 04 89 44

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

QUICK N'SHOP

感到饿了吗？我们的 Quick N'Shop 全天 24 小时开放，供应各种自助小吃、餐饮和饮料。请随时品尝我们的精选美食，犒劳自己。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,086 评论

TripAdvisor 评级  4.2/5  739 评论

Classic business hotel

Tripadvisor 评级 4.0/5

NicMTL 经 TripAdvisor 认证的评论

Fairly classic business and family hotel. No frills, no luxury. Breakfast was plentiful and lovely. Staff was friendly and helpful. Not the most exciting neighborhood (it's a new development with mostly offices), but very close to the tram stop. Easy to get to/from the airport and downtown.

Dear Guest, Thank you for your review of your recent stay. We are delighted that you found our breakfast plentiful and enjoyed the variety of options available. Your kind words about our team’s friendliness and helpfulness are greatly appreciated. We sincerely regret that the neighborhood’s atmosphere did not meet your expectations. As our location is in a business district, we understand the surroundings may feel less vibrant during certain times. We hope the proximity to the tram and easy access to the city center offered some convenience. Nonetheless, we are thrilled you found the quality of your stay consistent with your needs. It was a pleasure to welcome you, and we look forward to creating even more positive experiences during your next visit. We look forward to welcoming you back. Best wishes, Bram Maes, General Manager

客户意见评级 5.0/5

Xiaojia D. 家庭住宿 - 所有已确认评论

前台非常友善，给我们指明了停车的tips和在市中心的公共交通的详情。主动给我们提供了附近餐饮的折扣卷。

亲爱的宾客您好！感谢您选择我们酒店！ 得知您在我们酒店度过愉快时光令我们倍感荣幸。 我们始终重视为家庭旅客提供周到的出行支持，包括停车指引和本地交通信息。特别感谢您对前台团队专业服务的认可，他们随时准备着为客人推荐优质餐饮选择并提供实用旅行建议。 期待您下次商务或家庭出行时再次选择我们。 诚挚问候， Bram Maes, General Manager

Great family suite on the outskirts of Luxembourg City

Tripadvisor 评级 5.0/5

bellethedog2022 经 TripAdvisor 认证的评论

A great base for a weekend in Luxembourg. Lovely family suite with kitchenette which worked well for us as a family of 4 plus a dog. Situated very close to a tram stop, which provides free travel into the city centre.

Dear Guest, Thank you for leaving such a positive review of your stay. We're delighted our family suite provided the perfect base for your Luxembourg adventures. It's wonderful the kitchenette met your needs and that our location near public transport helped you explore the city effortlessly. We appreciate you highlighting how these features contributed to a smooth stay with your family and pet. It would be a pleasure to have you return on another occasion. Best wishes, Bram Maes, General Manager

Good hotel especially for family group.

Tripadvisor 评级 4.0/5

Christopher K 经 TripAdvisor 认证的评论

Had the family room which had 1 queen need, 2 single beds, and 1 square table with a chair. Room size is decent. Without the 2 single beds, that space would have been a lovely sitting area. Room has a 'counter' with fridge, microwave and sink. Bathroom had both shower and tub. But strange design with toilet in separate VERY tiny room just inside of the entrance. Good buffet breakfast with hot food - sausages, bacon, scrambled eggs as well as eggs for self-boiling. Ham cheese and smoked salmon in a fridge. Good variety of breads. Did not notice lactose-free milk but there was soy milk which was good. Location is good, in between 2 tram stations, both about 2 mins walk. One small supermarket at the tram station. A bigger supermarket several stations away.

Dear Chris, Thank you for taking the time to share your feedback about your stay. We are delighted that you appreciated our spacious family accommodation. The inclusion of convenient amenities such as a refrigerator and microwave demonstrate our commitment to guest comfort. However, we sincerely apologise for any discomfort experienced with the toilet room layout. Our design prioritises separating these facilities for added convenience, though we acknowledge your feedback on the space constraints. Nevertheless, we are pleased that you enjoyed our extensive breakfast selection, featuring premium items such as smoked salmon and various dietary options. We are also thrilled that you found our strategic location advantageous, with convenient access to public transportation and nearby shopping options. We would be delighted to welcome you and your family back for another pleasant stay with us. Kind regards, Bram Maes, General Manager

Disappointed with Customer Service

Tripadvisor 评级 2.0/5

Niccolò B 经 TripAdvisor 认证的评论

I have been a loyal customer of Novotel Suites Luxembourg for the past 8-9 years, staying at the hotel 2-3 times per year. Unfortunately, my recent experience has left me very disappointed. Due to a change in my plans, I needed to cancel the last night of my stay and contacted the hotel two weeks in advance. Despite my long-standing loyalty, I was told that nothing could be done as my reservation was non-refundable. I understand that policies are in place, but I expected more flexibility and understanding given my history with the hotel. This experience has made me feel undervalued as a customer, and I hope the management will reconsider their approach to loyal guests in the future.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 832 评论 9.2/10 位置
  • 1,061 评论 8.3/10 房间
  • 944 评论 9.6/10 服务
  • 24 评论 9.5/10 上网
  • 569 评论 7.7/10 舒适度
  • 473 评论 6.9/10 早餐
  • 375 评论 9.3/10 清洁度
  • 211 评论 9.3/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。