Sofitel Luxembourg Le Grand Ducal 5 星

客户意见评级 (ALL 评级) 4.8/5 1,354 评论

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GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches, 1160 LUXEMBOURG, 卢森堡

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酒店位置

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
卢森堡

GPS:49.606109, 6.137766

电话
传真 +352 26 48 02 23

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酒店服务

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酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

MU LUXEMBOURG

Mu Luxembourg 新餐厅位于卢森堡大公爵索菲特酒店的顶层，可将卢森堡城市全景尽收眼底，尤为独特的是，这家餐厅将分享体验、牛肉佳肴、巧克力美食和简约风格巧妙融合，保证让您心动不已。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,354 评论

TripAdvisor 评级  4.5/5  2,144 评论

卓越奖 2025

Excellent business hotel

Tripadvisor 评级 5.0/5

traveller973 经 TripAdvisor 认证的评论

Excellent service, good restaurant and central location. A very solid choice for business travel to Luxembourg. Location is a 10 min walk from the center

Dear Guest, Thank you for your feedback following your stay at Sofitel Le Grand Ducal. We are delighted that you enjoyed our attentive service, restaurant, and convenient location, making your visit to Luxembourg both comfortable and enjoyable. Your kind words will be shared with our team, who take great pride in delivering the elegance, comfort, and professionalism that define Sofitel and Accor. We look forward to welcoming you again soon in Luxembourg for another refined and memorable stay. Best regards, Fernando Lòpez Lens General Manager

Deeply disappointing experience

Tripadvisor 评级 2.0/5

Maria S 经 TripAdvisor 认证的评论

There are a few genuinely positive aspects to highlight about this hotel. The view from our room is absolutely stunning, the housekeeping staff are exceptionally pleasant and hardworking, and the beds are remarkably comfortable—I haven’t slept this well in years. Unfortunately, these are the only strong points of our stay so far. The damage deposit is €400, not €250 as stated in the “Important and Legal Information” section on the Booking.com app. This discrepancy should not happen in a five-star establishment. The hotel also offers very few facilities considering its price point and advertised rating. Beyond a small entrance lobby, a restaurant, a bar, and a compact gym, there is little available for guests. To make matters worse, tonight the restaurant is closed for a private event, and the already small lobby has been turned into a coat-check area. As a result, we are unable to use the lobby to relax or dine in the hotel restaurant. Not informing guests of such disruptions in advance is, in my opinion, extremely poor form—particularly in a hotel that presents itself as upscale. Based on our experience so far, the hotel falls far short of expectations. I do not intend to return. Maria Ferreira

Excellent Stay In A Great City

Tripadvisor 评级 5.0/5

SEETHEBEST 经 TripAdvisor 认证的评论

I had a great experience at this hotel. Service was excellent, from check-in to check-out. The room was large, comfortable, and clean. The location is very convenient. The complimentary water (sparkling and flat) is a nice touch. Parking is convenient. The airport bus stops in front. It is a short walk to Old Town. Public transit is free. I would definitely stay here again.

Dear Guest Thank you for taking a moment to share your impressions of your stay at Sofitel Le Grand Ducal. We are delighted to know that your time with us was marked by attentive service from the moment you arrived until your departure, and that the comfort and spaciousness of your room contributed to a truly enjoyable experience. It is also wonderful to hear that our location, along with the ease of parking and transport options, made your visit to the city even more convenient. Knowing you would choose to stay with us again is the finest compliment we could receive. We look forward to welcoming you back for another memorable stay in Luxembourg. Best regards, Fernando Lòpez Lens General Manager

Great hotel

Tripadvisor 评级 5.0/5

C0ddy 经 TripAdvisor 认证的评论

Lovely hotel with helpful friendly staff. We were able to check in early and got a room upgrade to a room with a view (no extra cost). Easy access to Grund and old town. Huge comfy bed and great shower. Quiet room and blackout curtains. Free soft drinks in mini bar and a coffee machine in the room.

Dear Guest, Thank you very much for sharing your kind impressions following your stay at Sofitel Le Grand Ducal. We are delighted to learn that your experience—from the early check-in and complimentary room upgrade to the comfort and tranquility of your room—was so enjoyable. It is especially gratifying to know that our team’s attentive and thoughtful service made a positive impact on your stay. Your recognition will be shared with our Ambassadors, who will be truly delighted to hear that their efforts contributed to a memorable experience. We very much look forward to welcoming you back for another refined and exceptional stay in the heart of Luxembourg. Best regards, Fernando Lòpez Lens General Manager

A superb hotel in every aspect.

Tripadvisor 评级 5.0/5

John S 经 TripAdvisor 认证的评论

The Sofitel Le Grand Ducal is an exceptionally good hotel, one of the best (if not the best) we have ever stayed in. I chose it for two reasons. It is convenient for both the “Ville-Haute” and Grund parts of Luxembourg city and it’s only a ten minute walk to the station. The building is modern and very tastefully decorated. Every public area of the hotel is clean and airy with the star attraction of the hotel being the facilities on the eighth floor. The bar and restaurant (both excellent) have commanding views of the city. I doubt there is anywhere else in the city that can offer this level of comfort, quality and view. Prices in the bar and restaurant may seem a little on the high side but they are in line with other high class establishments in the city. The view, the quality of the food and drink on offer (along with the superb service) and you get a true five star experience from within the hotel. Our room (219) was without doubt the most spacious we have ever stayed in. We booked a Junior Suite but on arrival we were offered a free upgrade to a Prestige (thank you Fernando?) which was just wonderful. I won’t list all the wonderful amenities it had but it “ticked” all the boxes in terms of style, comfort - and the space? Simply incredible. The staff at this Sofitel were all extremely friendly and helpful. On registration (noting we were here for a week) a number of ideas were offered as to what to do during our stay. One of these was a day trip to Metz in France (45 minutes by train) which proved to be just fabulous. The cathedral at Metz is a wonder (we are Gothic architecture aficionados). Another example of staff efficiency came after we reported that our bathroom sink was blocked. These things happen, no hotel is immune from plumbing “hiccups”. It is how these issues are dealt with that is the critical point and returning to our room after a day out - the problem was resolved. You can’t ask for more. We enjoyed our stay in Luxembourg so much, we have decided to return when the weather is warmer (so many outdoor tables that would be lovely in summer) and we will definitely be staying at the Grand Ducal again.

Dear Guest, What a true pleasure it is to read such a detailed and heartfelt review following your stay at Sofitel Le Grand Ducal. On behalf of the entire team, allow me to express our sincere gratitude for your generous words and the time you took to describe your experience with such care and precision. We are delighted that you appreciated both the elegance of our modern design and the privileged location between the Ville-Haute and Grund districts. The panoramic views from our eighth-floor restaurant and bar are indeed among the most beautiful in the city, and it is wonderful to know they contributed to the enjoyment of your stay. It is equally gratifying to learn that your Prestige Suite exceeded your expectations in comfort and style. Your remarks on the thoughtful service provided by our Ambassadors perfectly reflect the passion and dedication that guide our teams every day. I am personally delighted that you found the upgrade to your liking — and rest assured, your kind recognition will be shared with all those who helped make your visit so memorable. We are also pleased that our Front Office team’s recommendations enhanced your discovery of the region — especially your day trip to Metz, a true gem of Gothic architecture. And we thank you for your understanding regarding the minor technical inconvenience; I am glad our maintenance team was able to address it swiftly and discreetly. Your intention to return to Luxembourg when the weather is warmer brings us great joy. We would be truly honoured to welcome you back for another refined and relaxing experience at Sofitel Le Grand Ducal, where the beauty of the view and the warmth of our hospitality await you. Best regards, Fernando Lòpez Lens General Manager

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其他网络用户评价我们的酒店

  • 421 评论 9.2/10 位置
  • 799 评论 8.7/10 房间
  • 817 评论 9.1/10 服务
  • 5 评论 0/10 上网
  • 304 评论 7.7/10 舒适度
  • 301 评论 8.5/10 早餐
  • 257 评论 8.3/10 食物
  • 165 评论 9.4/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。