玛玛谢尔特卢森堡酒店 3 星

客户意见评级 (ALL 评级) 4.6/5 2,334 评论

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玛玛谢尔特卢森堡酒店 - Image 1
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2 Rue Du Fort Niedergrunewald, L2226 卢森堡, 卢森堡

描述

酒店其他优惠

  • 屋顶空间提供乒乓球台和地掷球场地。

  • 时尚的客房和 5 星级床上用品

  • 协同办公区和会议室（研讨会）

  • 面包店

  • 主厨 Jean-Edern Hurstel 提供当地自制美食

我们的客房

酒店位置

玛玛谢尔特卢森堡酒店

2 Rue Du Fort Niedergrunewald
L2226 卢森堡
卢森堡

GPS:49.621698, 6.144585

电话
传真 +35200000000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  2,334 评论

TripAdvisor 评级  3.5/5  154 评论

Funky Mama Hotel.

Tripadvisor 评级 4.0/5

LeeLou64 经 TripAdvisor 认证的评论

We arrived late one night and left early the next morning, so did not notice a lot of things previously mentioned, like no coffee or tea, water etc. In saying that, our beds and pillows were comfortable and the towels were new, plush and big - definitely a change from the norm. The rooms and bathroom were funky, with quality fixtures and fittings - we liked the design a lot, although it was a little dim lighting wise. We ate dinner and breakfast there as did not have time to explore Luxembourg at all. Both meals were very good - would definitely eat there again. Check in was slow and staff (in particular the female) had a bit of attitude! It was the most expensive place we stayed in our 4 weeks in Europe - but it's Luxembourg I guess.

Needs staff improvements

Tripadvisor 评级 3.0/5

Carlos O Couples - 经 TripAdvisor 认证的评论

Stayed in various mama shelter hotels around the world so I am used to the nice decor and funky ambiance which is something that keeps me coming back but on this one i was received by alexandra from front desk with an overall un friendly attitude very unlike the spirit of mama shelter. Apart from that everything was good, great room delicious cookies at reception great food and ok location ( transport is free in Luxembourg so no problem traveling into the city) on the downside cinema is not public and no gym.

Cute decor, but uncomfortable bed and poor price point

Tripadvisor 评级 3.0/5

E_Love98 经 TripAdvisor 认证的评论

+ The lobby is adorable. We appreciated the free movies available in the room. The tram could not have been more conveniently accessible. - I was a bit baffled that the room did not have a coffee/tea machine. The bed felt like a lumpy futon. We paid a bit too much for these accommodations. We debated switching to the sofitel for our final night since the rate was so comparable.

Notable disregard towards clients

Tripadvisor 评级 3.0/5

Svitlana_1979 经 TripAdvisor 认证的评论

The reservation was made 5 months before for a big group. Although a good discount was promised, only a small discount applied (for free cancellation, 30 euro vs 300 euros paid for 2 nights). The hotel is quite nice, but not for the price. My room was quite small, not enough light (weird windows). 3 days before arrival I wrote an email with an important for me question. Unfortunately, I’ve never got an answer (although I used an email-address from the booking confirmation). As I needed an iron I got it in 1 hour 20 minutes after 3 calls . And there was absolutely terrible washing soap (defined for both, hair and body) and no conditioner at all. It was first time when I hadn’t brought my own. As a result, during the official part of our meeting I had real straw instead of hair. Had to buy after all the stuff for the hair just for 2 days.

Dysfunctional place that puts perceived trendiness over hotel service

Tripadvisor 评级 1.0/5

Gsjbehdjndb 经 TripAdvisor 认证的评论

Positive: 1) The hotel supplies towels, 2) all staff wear buttons with funny "mama says..." texts, 3) there is a coherent corporate perfume smell across the hotel including your room Less positive: 1) check-in takes 15 min once it's your turn 2) noisy room including regular sounds from malfunctioning tech in the walls, 3) pseudo loft design with 10+ counts of "mama" branding in your room, 4) no paper towels, 5) no shampoo, 6) no liquid soap, 7) empty mini bar, 8) no Ironing board / Iron, 9) no chair Overall: Great place if feel trendy in a "mama says...." branded environment. Not a good place if you need a hotel to sleep and / or do some work.

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其他网络用户评价我们的酒店

  • 694 评论 8.9/10 位置
  • 1,123 评论 8.2/10 房间
  • 1,058 评论 8.4/10 服务
  • 17 评论 6.7/10 上网
  • 740 评论 9.3/10 氛围
  • 581 评论 8.9/10 早餐
  • 557 评论 8/10 舒适度
  • 405 评论 8.5/10 设施

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