玛玛谢尔特卢森堡酒店 3 星

客户意见评级 (ALL 评级) 4.6/5 1,366 评论

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2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald, L2226 卢森堡, 卢森堡

描述

酒店其他优惠

  • 屋顶空间提供乒乓球台和地掷球场地。

  • 时尚的客房和 5 星级床上用品

  • 协同办公区和会议室（研讨会）

  • 面包店

  • 主厨 Jean-Edern Hurstel 提供当地自制美食

我们的客房

酒店位置

玛玛谢尔特卢森堡酒店

2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald
L2226 卢森堡
卢森堡

GPS:49.621698, 6.144585

电话
传真 +35200000000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,366 评论

TripAdvisor 评级  3.5/5  170 评论

Very good hotel for Lux visit

Tripadvisor 评级 4.0/5

njmetz 家庭住宿 - 经 TripAdvisor 认证的评论

It’s a fun decor with clean, funky, energetic spaces, comfortable and spacious rooms and a nice bar on the top level complete with a 8 person foosball table. The free and frequent shuttle near the hotel takes you to the city center and key sites in short time. I’d like to mark it a five, but the staff service level and attitude is aiming a little low, making it an uneven experience relative to the intended vibe, taking guests too much for granted. The decor goes so far, and at this hotel rate you also expect a satisfying service experience.

Nothing special

Tripadvisor 评级 2.0/5

delagioventu Friends getaway - 经 TripAdvisor 认证的评论

This is really overrated. Ate here several times, but not satisfied. Very plain food and really nothing special at all. Bit of everything, brasserie style, from Italian to French salads. Waiting time is long as well, I was not impressed at all.

Great stay in Luxembourg

Tripadvisor 评级 5.0/5

Chip1701 经 TripAdvisor 认证的评论

We had a wonderful stay here for five nights with friends. Convenient, off-street parking (costs extra) under the hotel; then just followed the pink arrows to the elevators. Check-in went quickly. We found the staff to be friendly and helpful. In fact, the young lady who checked us in, remembered my name and room number when I went to ask a question a couple of days later. Our room was clean, comfortable, and had some funky, fun twists. Yes, this hotel is not in the heart of old Luxembourg, but, with free public tram service running every 5 minutes, it was a breeze to get to the heart of town, or to the train station. Althought there is a breakfast buffet (not included), we opted to eat at the Boulangerie downstairs for less money. Nearby, is a mall with restaurant choices, and a grocery store. Note- it is hard to find the hotel. When our GPS said we had "arrived" no sign was in sight. We had to continue down, around the corner to find the parking garage entrance next to the police station. We did eat at the hotel's restaurant one evening, and it was OK. We preferred to take the tram in the old city to eat there.

Very poor customer service

Tripadvisor 评级 1.0/5

N1418FWmarkb 经 TripAdvisor 认证的评论

I dined here with 9 other business colleagues on April 25th 2024. The table was pre booked but there was no meet and greet service on arrival and one of the waitresses indicated we should find our own table. She said this with her back to us as she walked past us. Most of the seats were attached to the floor so we had difficulty finding a suitable table and ended up huddled and crowded for our meal. We waited to be served until a passing waiter said over his shoulder to look at the QR code. There was no courtesy when we were served - staff were officious and in some instances quite hostile. My starter and mains were served together and the table was not promptly cleared of plates/glasses making it even more cramped. It was a struggle to get table service for anything ie drinks, more napkins. A part of our order was not served yet added to the bill. It was worth 14 Euros on a 464 Euro bill. The staff and manager, flanked by imposing security, were highly argumentative before eventually amending the bill. We we not asked about our experience, wished a pleasant evening- they even declined our request for them to take a group photo of us (the meal was uniting colleagues from all over the world). Whilst the food was adequate, the dining experience was not as there was a complete absence of customer care. I will not dine here again

Funky Mama Hotel.

Tripadvisor 评级 4.0/5

LeeLou64 经 TripAdvisor 认证的评论

We arrived late one night and left early the next morning, so did not notice a lot of things previously mentioned, like no coffee or tea, water etc. In saying that, our beds and pillows were comfortable and the towels were new, plush and big - definitely a change from the norm. The rooms and bathroom were funky, with quality fixtures and fittings - we liked the design a lot, although it was a little dim lighting wise. We ate dinner and breakfast there as did not have time to explore Luxembourg at all. Both meals were very good - would definitely eat there again. Check in was slow and staff (in particular the female) had a bit of attitude! It was the most expensive place we stayed in our 4 weeks in Europe - but it's Luxembourg I guess.

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其他网络用户评价我们的酒店

  • 569 评论 8.8/10 位置
  • 864 评论 8.2/10 房间
  • 778 评论 8.6/10 服务
  • 9 评论 7.4/10 上网
  • 547 评论 9.5/10 氛围
  • 452 评论 8.2/10 早餐
  • 426 评论 8.1/10 舒适度
  • 301 评论 8.5/10 设施

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