卢森堡欧洲索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 1,402 评论

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描述

酒店其他优惠

  • 无与伦比的建筑

  • 便捷的公共交通,可直达城市各大热门景点

  • 室内停车场

  • 当地特色餐厅、意大利餐厅和休闲区酒吧

  • 全天候的客房服务、接待处和健身中心

我们的客房

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酒店位置

卢森堡欧洲索菲特酒店

6, Rue du Fort Niedergruenewald, Plateau de Kirchberg
2226 卢森堡
卢森堡

GPS:49.621782, 6.145345

抵达和交通

酒店服务

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酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

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ALL 评级  4.8/5  1,402 评论

TripAdvisor 评级  4.5/5  1,308 评论

卓越奖 2024

Best team of any hotel I have stayed!

Tripadvisor 评级 5.0/5

V3196OEmatthewc Solo travel - 经 TripAdvisor 认证的评论

I have stayed at the hotel for both business and personal trips and the team at Sofitel Luxembourg are amazing. Always welcoming and nothing is ever too much trouble! They make such an effort to remember room, bed and meal preferences, and the personal touch really makes guests feel at home. Thoroughly recommend. Let Mario and the team will take care of you!

Dear V3196 OEmatthewc, Thank you so much for your wonderful words and compliments on our hotel, its service and on our staff. We are delighted by your compliments and we are honored by your nice words on our staff as we are taking pride in their daily hard work, delivering the best hospitality service to our guests. It is a huge pleasure for us counting you among our most loyal guests and we are looking forward to your future stays with us. Best regards Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

A Home Away From Home – Exceptional Service and Stunning Hotel!

Tripadvisor 评级 5.0/5

Mike_E_LUX 商务住宿 - 经 TripAdvisor 认证的评论

I’ve had the pleasure of staying at Sofitel Europe Luxembourg for the past two years, spending at least two weeks each month here, and I can genuinely say it’s become my second home. From the moment I step through the doors, I’m greeted with a warm and genuine welcome that sets the tone for the entire stay. The staff consistently go above and beyond to ensure every need is met, often anticipating my preferences before I even ask. The level of service is truly outstanding – whether it’s the front desk, housekeeping, or the restaurant team, everyone is dedicated to making your stay perfect. The hotel itself is stunning, blending luxurious design with comfort. The rooms are always impeccably clean, well-appointed, and offer a peaceful retreat after a long day. The attention to detail, from the quality bedding to the high-end amenities, makes every stay feel special. But it’s the personal touches that truly set Sofitel Europe apart. Over the years, the staff have made me feel like family, always remembering my preferences and greeting me by name. It’s rare to find such a consistent level of service and warmth, and it’s what keeps me coming back time and again. If you’re looking for a hotel in Luxembourg that combines elegance, comfort, and impeccable service, Sofitel Europe is the perfect choice. Highly recommended!

Dear Mike_E_LUX, Thank you very much for your wonderful words. We are delighted by your compliments on our services, staff and atmosphere. Indeed, titling us your "second home" makes us very proud as "home" is a very special and crucial place for all of us and it is a honor for us that we can deliver this special feeling to you. For us as well, it is always a great pleasure welcoming you with us. We are looking forward to your next stay with us and continue our great relationship for the future. Best regards Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

Great new modern hotel. Very comfortable.

Tripadvisor 评级 5.0/5

JHP_NYC 商务住宿 - 经 TripAdvisor 认证的评论

Loved this hotel. Room was beautiful, quite comfortable and quiet. There 2 nice restaurants on-site - both a good. There is also a bar that made an excellent martini. Staff and service were perfect. Location is 5 mins walk to the tram, which offers quick (and free) transport to most of the city. I would definitely recommend this to anyone staying in Luxembourg.

Dear JHP_NYC Thank you very much for your great review on TripAdvisor in regards to your recent stay with us. We are delighted to read that you truly enjoyed your stay and your compliments on our staff and service are really nice. We hope having soon the pleasure of welcoming you back with us. Best regards, Fernando Lopez Lens Area General Manager Sofitel Hotels in Luxembourg

Quiet and Comfortable

Tripadvisor 评级 5.0/5

Anonymous925 Couples - 经 TripAdvisor 认证的评论

Quiet, comfortable room in a nicely upgraded hotel. I would say that this is really a business hotel more than a tourist hotel. And, you're a few miles away from the main tourist area. However, I have no complaints about this hotel. The staff was helpful and it's about a 10-minute free and direct tram ride to downtown. And the trams come about every 4 minutes. Breakfast was good and parking ($19 Euro/night) was convenient.

Dear distinguished guest, Thank you very much for your wonderful review on TripAdvisor in regards to your recent stay at the Sofitel Luxembourg Europe. We highly appreciate your compliments and your perfect descriptions on the free of charge public transport in Luxembourg will be very helpful to other guests, finding our hotel and the destination suitable for them. We would be delighted having soon the pleasure of welcoming you back with us for another stay. Best regards from Luxembourg, Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

I had a very nice stay

Tripadvisor 评级 5.0/5

R H 家庭住宿 - 经 TripAdvisor 认证的评论

room was large and comfortable, staff friendly, only issue I experienced was having to wait for more than 10 minutes to check out, there was only 1 person in front of me but he was taking 10 minutes plus to check out, it was peak check-out time 11.30 to 12.00 standard check-out time so would be good if a second staff member would have been available to deal with check-outs, there was an error in the in-room billing displayed on my room tv so I wanted to check this and receive a copy of my bill and not do the instant check-out which is also available, I will return to stay in the hotel again next week

Dear R H Thank you very much for your wonderful review in TripAdvisor in regards to your recent stay at the Sofitel Luxembourg Europe. We really appreciate your compliments on our friendly staff. We are sorry about the waiting tile at check out. It might be that the 2nd team member was having a break at this time. Please be informed that we are offering as well the express check out, while leaving your key, we will charge the given credit card and sent you the invoice via email. We are looking forward to your next visit with us at Sofitel. Best regards Fernando Lopez Lens Area General Manager Sofitel Hotels Luxembourg

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其他网络用户评价我们的酒店

  • 309 评论 8.8/10 位置
  • 609 评论 9.3/10 房间
  • 752 评论 9.6/10 服务
  • 8 评论 8.5/10 上网
  • 337 评论 9.2/10 舒适度
  • 247 评论 8.6/10 早餐
  • 179 评论 9.4/10 氛围
  • 170 评论 8.7/10 食物

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