ibis budget Augsburg Gersthofen 1 star

Customer review rating (ALL Rating) 3.2/5 259 reviews

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Industriegebiet Nord, Senefelderstr. 17, 86368 GERSTHOFEN, Germany

Description

Hotel extras

  • Basic comfort at a bargain price

  • All-you-can-eat breakfast buffet for EUR 11.50/person

  • Verkehrsgünstige Lage zur A8

  • Kostenfreies WLAN im gesamten Haus - auch in Ihrem Zimmer

  • Kostenlose Parkplätze

Our accommodation(s)

Hotel location

ibis budget Augsburg Gersthofen

Industriegebiet Nord, Senefelderstr. 17
86368 GERSTHOFEN
Germany

GPS:48.43416, 10.86673

Telephone
Fax +49 821 2999830

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.2/5  259 reviews

TripAdvisor Rating  3.5/5  338 reviews

Nice room and firm bed. Good parking. Very quiet. Nice green plants and trees. Good location for supermarkets and MacDonald's.

Customer review rating 4.5/5

Frank R. Couples - Confirmed reviews ALL

Ibis hotel sign not clear for a car in the road. No overhead light in the shower with exposed light socket and exposed wires to rising water vapour.

Thank you for your feedback! We’re glad to hear you enjoyed the room, parking, and the peaceful atmosphere, as well as the convenient location near supermarkets and McDonald’s. We apologize for the issues with the Ibis hotel sign and the lighting in the shower. We’ll address these concerns immediately to ensure they are resolved. Your safety and comfort are our top priorities, and we appreciate you bringing these matters to our attention. We hope to welcome you back soon and provide an even better experience.

Convenient low key experience with easy parking for a one night stay over.

Customer review rating 4.5/5

Pab Couples - Confirmed reviews ALL

We have been before. Good stopping point en route south or north. Very nice breakfast.

Dear PAB , Thank you for your kind feedback. We’re delighted to hear that you found our hotel convenient and enjoyed your stay. It’s great to know that the easy parking and breakfast contributed to a positive experience. We look forward to welcoming you again on your next trip! Best regards,

Underwhelming and too hot

Customer review rating 2.0/5

Debsg Families - Confirmed reviews ALL

We regulalry use ibis and ibis budget as the brand is generally good value and consistent. This one was a let down though. Very hot with no way to cool the room, no toilet paper in room, only hand towels in room. Not as clean as other branches. However, breakfast was good though the seating area was very cramped. Will stay at different ibis next time.

Dear DebsG , Thank you for taking the time to share your feedback about your recent stay. I’m sorry to hear that this particular Ibis location did not meet the high standards you’ve come to expect from our brand. I apologize for the issues you encountered, including the room temperature, the lack of toilet paper, and the insufficiency of towels. We strive to provide a comfortable and well-maintained environment, and I regret that we fell short in these areas. I will ensure that these concerns are addressed with our team to prevent similar issues in the future. We’re glad to hear that you enjoyed the breakfast, though I understand that the seating area was cramped. We are continuously looking for ways to improve the dining experience for our guests and will take your feedback into consideration. Thank you again for your valuable comments. We hope to have the opportunity to offer you a more satisfactory experience at another Ibis location in the future. Best regards,

Not up to the usual ibis budget standard.

TripAdvisor rating 2.0/5

debsgraham Families - TripAdvisor review

Ibis is generally consistent value accomodation with the options of bugdet upwards in terms of their hotels. This Ibis budget wasnt up to the usual standard im afraid. Positives: comfortable matress, adequate breakfast, close to motorway. Lidl is opposite as is mcdonalds and their are various restaurant options within a mile or so. Negatives: room unbearably hot and no climate control, 1 tiny towel and no toilet paper. Location feels uncared for. We would stay at alternative locations in future.

Awful

Customer review rating 1.0/5

Tony S. Families - Confirmed reviews ALL

Took ages to book in Room wasn’t even ready to move into at 10:30 at night. Three people staying in a room, two towels, two pillows, two duvets but only one with a cover on, Worst service from Ibis budget I’ve ever had

Sincere Apologies for Your Recent Stay Dear Tony S. , Thank you for sharing your feedback. I’m truly sorry to hear about the issues you experienced during your stay with us. I apologize for the delay during check-in and for the room not being ready upon your arrival. This is certainly not the level of service we strive to provide. I also regret the oversight with the towels, pillows, and duvet cover. Your experience is important to us, and we will be addressing these issues with our team to prevent similar occurrences in the future. Thank you for bringing these matters to our attention. If you would like to discuss your experience further or if there is anything we can do to make amends, please feel free to contact us directly. Best regards,

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Other web-users rate our hotel

  • 149 reviews 8.7/10 Location
  • 444 reviews 3.1/10 Room
  • 232 reviews 6.1/10 Service
  • 8 reviews 7.7/10 WiFi
  • 246 reviews 2.3/10 Cleanliness
  • 192 reviews 2.9/10 Comfort
  • 133 reviews 4.7/10 Breakfast
  • 64 reviews 1.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.