HotelF1 Moret Fontainebleau 1 star

Customer review rating (ALL Rating) 3.9/5 290 reviews

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HotelF1 Moret Fontainebleau - Image 1
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Rue Simone Michel Lévy, Zone artisanale, Lieu-dit "Saint Lazare", 77250 ECUELLES, France

Description

Hotel extras

  • Unlimited free WiFi

  • All-you-can-eat breakfast for 5.90 euros

  • Free parking lot

Our accommodation(s)

Hotel location

HotelF1 Moret Fontainebleau

Rue Simone Michel Lévy, Zone artisanale, Lieu-dit "Saint Lazare"
77250 ECUELLES
France

GPS:48.367432, 2.83879

Telephone
Fax +33 1 64 31 16 65

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  290 reviews

TripAdvisor Rating  2.5/5  35 reviews

Warm, wet, uncomfortable

Customer review rating 2.0/5

Elise Families - Confirmed reviews ALL

The room is small and not well ventilated. It's hot when you enter it and gets increasingly hotter and more uncomfortable along the night. The mattresses are thin and uncomfortable. The shared toilets and showers are not clean, not much respect shown by other guests. The walls are not soundproof at all and children were running in the halls until midnight... Only positive point was the woman at the entrance, very nice and available for help.

Dear ELISE S., Thank you for taking the time to tell us about your experience at the hotelF1 Moret Fontainebleau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Worse ever hotel experience

Customer review rating 0.5/5

Aime M. Solo - Confirmed reviews ALL

Poor standard, not value for money, Poor customer service, no towel, uncleaned toilets and shower.

Bonsoir, Nous sommes sincèrement navrés que votre séjour n'ait pas été à la hauteur de vos attentes, en espérant que votre prochain sera meilleur ! Bonne soirée à vous, Cordialement, La réception

Dirty

Customer review rating 1.5/5

Thomas S. Families - Confirmed reviews ALL

Special mention to the friendliness of the staff. Location fine. Unfortunately the cleanliness of the rooms need to be looked into urgently. The large room for the children with 6 bunk bed style was not good at all. All beds stunk of urine. The floor was sticky No beds had been made It was so bad that we ended sleeping (which we could not) all in the other room with toilet that we had reserved. Having never stayed at a one star hotel expectations are always a minimum. However hygiene is required no matter how many stars you have

Bonsoir, Nous sommes sincèrement navrés que votre séjour n'ait pas été à la hauteur de vos attentes, les lits de la chambre familiale sont à faire par les personnes louant la chambre. Cependant, nous allons faire de notre mieux pour que les employés chargés du ménage fassent plus attention sur les odeurs et sur leur organisations de nettoyage (sol, lit, évier...) En espérant vous revoir ! Bonne soirée à vous, Cordialement, La Réception

Too hot and unclean

Customer review rating 1.0/5

Kian Friends - Confirmed reviews ALL

Toilets not well kept, no fans in the hot weather, tiny rooms not like the pictures, no card on the vending machine, no cold water

Bonsoir, Nous sommes sincèrement navrés que votre séjour n'ait pas été à la hauteur de vos attentes, Bonne soirée à vous, Cordialement, La Réception

Clean, basic

Customer review rating 3.5/5

Tony Solo - Confirmed reviews ALL

Breakfast was very basic, no eggs, no meat. You get what you pay for I guess...

Dear TONY T., We very much appreciate your comments regarding your stay at the hotelF1 Moret Fontainebleau (rénové). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 65 reviews 8.5/10 Location
  • 276 reviews 4.3/10 Room
  • 206 reviews 8.8/10 Service
  • 168 reviews 3.4/10 Comfort
  • 116 reviews 5.1/10 Cleanliness
  • 80 reviews 3.9/10 Breakfast
  • 34 reviews 2.5/10 Amenities
  • 32 reviews 4.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.