ibis Amsterdam Centre 3 stars

Customer review rating (ALL Rating) 4.2/5 3,386 reviews

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Stationsplein 49, 1012 AB AMSTERDAM, Netherlands

Description

Hotel extras

  • Excellent location next to Central Station

  • Free WiFi throughout the hotel

  • Direct train connection to Schiphol

  • 15 minutes by metro or train to Rai Conference Centre and Arena Music Hall

Our accommodation(s)

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Hotel location

ibis Amsterdam Centre

Stationsplein 49
1012 AB AMSTERDAM
Netherlands

GPS:52.379131, 4.897824

Telephone
Fax +31 20 522 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHILL #49

Relaxation at the bar: Everyone gravitates to the Ibis bar during the day to enjoy a few moments just for themselves. Small menu available in the evening (between 5 pm and 9 pm)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,386 reviews

TripAdvisor Rating  4.0/5  6,809 reviews

Great location

TripAdvisor rating 3.0/5

Linda S TripAdvisor review

Pros: Staff were friendly. Superb location right next to the train station, in fact my room was on the tracks virtually!! Glazing is good and keeps the noise out. breakfast was ok but not worth paying for if you haven’t already. 18e each. Beds are large and comfortable Cons: we were charged extra on arrival as the city tax had gone up since we booked. Not a good policy. If you have paid you have paid!!!!!!! No tea or coffee in rooms unless you are premium. Considering the cost of the rooms we had doubles they are very small. The bathroom is also very small. If you are tall or a big frame you will struggle with the bathroom. Could do with a freshen up.

PRISON CELLS

TripAdvisor rating 1.0/5

sunny6692 Families - TripAdvisor review

Well I have never been to prison or to war but I would imagine that prisoners of war are better looked after than guests at this hotel. The rooms are so small that we had to take it in turns to open our suitcases ! Bathrooms are not more than 2 m2. Quite the challenge regardless of guest size. You can almost stand in the room & reach all perimeter walls without moving. No kettle is provided in the room let alone tea or coffee. The receptionist kindly offered to provide a kettle but no cups are available. We were directed to the supermarket if we wanted a cup or tea or coffee ! To cap it off you do not get bed sheets either so how they address bed hygiene between guests is highly questionable ! The only thing going for this hotel is the location. That said, do yourself a favour & DO NOT STAY

Dear Sunny, Thank you for taking the time to share your feedback. While we are pleased to hear that our central location met your expectations, we regret to discover that certain aspects of your stay did not live up to what you had hoped for. Our rooms are indeed designed to be compact and efficient, reflecting the urban style of Amsterdam; our aim is to offer comfort and convenience within the city center. We apologize if this design was not to your satisfaction. We also offer rooms with different views and sizes, which might provide a more suitable option for future visits. Regarding room amenities, our top-floor rooms do include additional features such as tea and coffee-making facilities. We apologize for any misunderstanding regarding our housekeeping standards; please be assured that we maintain strict protocols for linen cleanliness and room hygiene for the comfort and safety of our guests. Your remarks are valuable to us as they help us to understand our guests' experiences better. We continually strive to deliver the high standards of service and hospitality that our guests expect and deserve. We hope to have the opportunity to welcome you back for a more memorable stay in future. Kind regards, Natasa Duricic, Operations Manager

Great location

TripAdvisor rating 5.0/5

raceytracy1 Couples - TripAdvisor review

Was a bit worried about staying in this hotel after reading some reviews. To be honest, it was a great, brilliant location and couldn't fault the checking and the staff were friendly, we stayed for 3 nights in a standard room, which was a good size and clean. I didn't hear any noise from the trains, the bar area was nice and relaxing, I would definitely stay here again

Dear Tracy, Thank you for such a positive review. It is gratifying to know that our central location contributed positively to your experience. The ease of access to various attractions and public transport from ibis Amsterdam Centre is indeed one of the aspects our guests appreciate the most. We are also pleased to hear that the check-in process met your expectations and that our staff's friendliness added to the enjoyment of your stay. Our team works diligently to provide a welcoming and efficient service, so your kind words are very encouraging. Your satisfaction with the room size and cleanliness reaffirms our commitment to offering comfortable and well-maintained accommodations. We understand the importance of a peaceful environment, especially in a vibrant city like Amsterdam, so we're glad the soundproofing measures, such as double-glazed windows, ensured a quiet stay for you. Moreover, it's wonderful to hear that you found our bar area to be a nice and relaxing space to unwind. We look forward to the pleasure of welcoming you back to ibis Amsterdam Centre, where we hope to continue exceeding your expectations. It would be our pleasure to have you return on another occasion. Very best wishes, Natasa Duricic, Operations Manager

Very terrible

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

I have cancelled my book for twice. The personnel I met all promised that they wound cancel my book record and there would not be any fee for cancellation. However, there was still charge from my credit card. I have no idea what happened to this hotel.

Very strategic location

Customer review rating 4.5/5

Teguh K. Couples - Confirmed reviews ALL

It's very close with Amsterdam Central Station

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Other web-users rate our hotel

  • 4,026 reviews 9.6/10 Location
  • 4,187 reviews 4.9/10 Room
  • 2,932 reviews 8.2/10 Service
  • 105 reviews 4.9/10 WiFi
  • 2,672 reviews 3/10 Comfort
  • 1,358 reviews 6.2/10 Cleanliness
  • 1,189 reviews 7.3/10 Breakfast
  • 863 reviews 4.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.