Fairmont Breakers Long Beach 4 stars

Customer review rating (ALL Rating) 4.5/5 928 reviews

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210 E Ocean Blvd, 90802 Long Beach, United States

Description

Hotel extras

  • Embrace the Legacy, Experience the Luxury

  • Immerse Yourself in a Restorative Retreat

  • Sky Room: Dine Among the Stars

  • Sunset is just the Beginning

  • Elevated Coastal Italian Dining

Our accommodation(s)

Hotel location

Fairmont Breakers Long Beach

210 E Ocean Blvd
90802 Long Beach
United States

GPS:33.76672, -118.19046

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  928 reviews

Customer review rating 5.0/5

John K. Families - Confirmed reviews ALL

We had about 50 people come to the Fairmont for an entire weekend of overnight stays, breakfast, dinner, cocktails at Halo, and so much more for my wife's 50th birthday. We invited both locals and out of town guests from New York and everyone was blown away!

Thank you so much for your incredibly kind words. It truly meant a great deal to all of us to host you, your family, and your friends for such a special milestone. Celebrating your wife’s 50th birthday with 50 of your closest guests was something we will not soon forget. Seeing everyone together throughout the weekend, from breakfast gatherings to dinner celebrations, cocktails at Halo, and in the Spa was such a joy for our team. We are especially happy to hear that the Presidential Suite and the attentiveness of our colleagues helped make the weekend feel seamless and memorable for everyone. Thank you again for trusting us with such a meaningful celebration. For me personally, it was truly a pleasure to be part of it, and we look forward to welcoming you back soon, whether for another special occasion or a well-deserved getaway. With gratitude, Maile, Executive Assistant to General Manager

Customer review rating 3.0/5

Tracy H. Business - Confirmed reviews ALL

We hosted a business event with a total of 13 guests, 2 from our company. We booked the hotel to provide an elevated experience for our clients. Our dinner in the Sky Room was great; the service and the food were excellent. We wished the portions were a little bigger for $159 per person before drinks as everyone had to be very careful how much they served themselves and one guest and myself and coworker who hosted definitely left still hungry. Again the taste was was exceptional, we just needed the sides to be a little bigger especially the crab cake and the potatoes. We booked a group breakfast and had the emails to prove it. The restaurant did not have our reservation and would not accommodate us that morning due to another group booking. So, we all sat at different tables - and I noticed that group never showed so I wonder if that was supposed to be us and the host just didn't realize. There was only ONE server for the whole restaurant, so service was very slow that morning. Also, up in the Sky Room the hosts refused to allow us to go to the bar and start our tab for the dinner before we were seated. I thought that was very strange -- we were there to eat and drink, why not accommodate us? Instead, they sent us upstairs to the rooftop. Overall, I left with the impression that the hotel really didn't care if we were there or not, so I doubt we will book a client visit there again. Which is a shame because it really is a beautiful hotel with luxurious rooms.

Dear Tracy H., We are so sorry about your experience with us the other morning. We understand the importance of providing a seamless experience for your business event, and we apologize for the confusion regarding your breakfast reservation. It is our policy to accommodate group bookings whenever possible, and we will review this matter internally to better understand what occurred. Additionally, we appreciate your feedback regarding the service speed and portion sizes, as we aim to meet our guests' expectations consistently. Regarding the bar service, we strive to create a welcoming atmosphere for our guests, and we regret if our policy caused any inconvenience. Your constructive comments are invaluable to us as we work to enhance our guest experience. We are pleased to hear that you found our hotel to be beautiful and that you enjoyed the exceptional food in the Sky Room. However, we sincerely regret that your experience was marred by issues with service and your dining reservations. Please let us know if you ever happen in so that we can make your next visit a positive and memorable one. Thank you once again for your feedback, and we hope you will reconsider visiting us in the future. Best regards, Fairmont Breakers Long Beach

Customer review rating 4.0/5

Clancy B. Couples - Confirmed reviews ALL

Everything was well done. Good food, good drinks, good massage, good bed. In-room coffee maker did not work but was quickly replaced. The coffee maker brand is not a favorite (nepresso) but it worked eventually. Beautifully restored and re-designed building.

Thank you for sharing your kind feedback regarding your Valentine’s Day experience with us. We are delighted to know you enjoyed both the service and the ambiance of our beautifully restored property. We would be honored to welcome you back for another special occasion or a future getaway. Best regards, Maile Montas, Executive Assistant to General Manager

Customer review rating 5.0/5

Xiaochun W. Families - Confirmed reviews ALL

I had a good time in Fairmont Breakers Long Beach. The room was comfortable, and the service was all good. The restaurant is spacious and comfortable to stay and have breakfast.

Thank you for sharing your kind feedback regarding your recent stay at Fairmont Breakers Long Beach. We are pleased to know you enjoyed the comfort of your room, our welcoming team, and the spacious breakfast setting. It is always our goal to provide a thoughtful and enjoyable experience, and we truly appreciate your recognition. Warmly, Maile, Executive Assistant to General Manager

Customer review rating 4.5/5

Patricia R. Couples - Confirmed reviews ALL

The hotel is absolutely exquisite! Customer service was outstanding in every aspect. We dined at the sky room which was extraordinary, highly recommend! The spa lounge is amazing, the perfect place to relax and unwind. The doorman made me feel like a celebrity, never missing a beat.

We’re thrilled to hear that you found our hotel exquisite and that our team delivered outstanding service in every aspect. It’s wonderful to know that you enjoyed dining at the Sky Room we agree, it’s truly a special experience! We’re also delighted that the spa lounge provided the perfect spot to relax and unwind, and that our doorman made you feel like a VIP. Creating moments where guests feel celebrated and cared for is exactly what we aim for. Your kind words will be shared with our entire team, and we can’t wait to welcome you back for another extraordinary stay! - Veronica Assistant Front Office Manager

Other web-users rate our hotel

  • 248 reviews 8.7/10 Location
  • 560 reviews 7.8/10 Room
  • 732 reviews 8.3/10 Service
  • 263 reviews 8.3/10 Amenities
  • 242 reviews 9.4/10 Vibe
  • 158 reviews 7.5/10 Cleanliness
  • 110 reviews 8.5/10 Bar
  • 69 reviews 5.7/10 Breakfast

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