Mövenpick Samarkand 5 stars

Customer review rating (ALL Rating) 4.4/5 279 reviews

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Mövenpick Samarkand - Image 1
Mövenpick Samarkand - Image 2
Mövenpick Samarkand - Image 3
Mövenpick Samarkand - Image 4
Shohruh Mirzo, 53, 140100 SAMARKAND, Uzbekistan

Description

Hotel extras

  • Downtown location in Samarkand

  • Proximity to historical attractions: Registan Square, Gur-Emir Mausoleum

  • Six spacious meeting rooms for all kinds of events

  • The Caramelle Restaurant with 60 seats welcomes guests in the hotel lobby.

  • Indoor and outdoor swimming pools and gym

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room with 2 single beds

Photo out of - Standard room with 2 single beds

Standard Twin room has twin beds, a chair, a wardrobe, a phone; a hair dryer, hygiene products, a towels set in the bathroom.

  • Views:

    City View

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View
See availabilities

Standard Room with 1 Double Bed for Disabled Guests

  • Views:

    City View

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

Family Two-Bedroom Suite - 2 Double Beds

Photo out of - Family Two-Bedroom Suite - 2 Double Beds

Family Two-Bedroom Suite - 2 Double Beds

  • Views:

    City View

Max. number of persons
4
Area
From 55 m² / 592 sq ft

Bedding

Double bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Apartment with 1 double and 2 single beds and living room

  • Views:

    City View

Max. number of persons
4
Area
From 116 m² / 1248 sq ft

Bedding

Double bed(s) x1

Twin bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Mövenpick Samarkand

Shohruh Mirzo, 53
140100 SAMARKAND
Uzbekistan

GPS:39.6506, 66.963491

Telephone
Fax +998 55 703 09 09

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 162 rooms
  • One room for people with reduced mobility
  • One connecting room
  • 162 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Russian

100% Non Smoking Property

Entertainment

  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

Desk equipment available

  • Shoe shine machine

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Well-being

Indoor heated pool

  • Covered
  • On site

Outdoor unheated pool

  • Outside
  • On site

Fitness

  • On site
  • Hammam
  • Jacuzzi/Whirlpool bath
  • Sauna room

Sports and leisure

Tennis Additional charge

  • On site
  • Near the property

RESTAURANT

Other informations

Services

  • Free Wireless internet (WiFi)

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

In our restaurant you can taste delicious dishes of European, Turkish and Uzbek traditional cuisine at its best. Enjoy the spacious atmosphere of the restaurant while tasting the best local products.

Relax in a friendly and cosy atmosphere in our Lobby Bar, where you will be offered a great selection of drinks.

The heated indoor pool is 1.4 meters deep and is available for guests to use every day from 8:00- 23: 00.

The fitness room is available for guests from 8:00 to 23:00 everyday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  279 reviews

Customer review rating 5.0/5

Gunel S. Couples - Confirmed reviews ALL

Dear Gunel, Thank you very much for sharing your feedback and for giving us a perfect 100/100 rating. We are delighted to know that everything about your stay was perfect and that you had such a positive experience with us. We truly appreciate your kind feedback and are especially pleased that you enjoyed your time at Mövenpick Samarkand. We also appreciate your comment regarding our daily rates. We understand how an accommodation rate can influence the length of a stay, and we sincerely hope that we will have the opportunity to welcome you again for a longer visit in the future. Thank you for choosing Mövenpick Samarkand. It would be our pleasure to welcome you and your partner back to Samarkand! Sincerely, Timur Mirbabaev Front Office Manager

Customer review rating 4.5/5

Georgy P. Families - Confirmed reviews ALL

Dear Georgy, Thank you very much for sharing your feedback and for rating your stay with us 90/100. We are delighted to know that you enjoyed a comfortable stay and appreciated the warm and attentive service provided by our reception team. It is also wonderful to hear that you enjoyed our breakfast area and found your room well maintained and clean. Your kind words are greatly appreciated and are a wonderful motivation for our team to continue delivering a high standard of service and hospitality. Thank you for choosing Mövenpick Samarkand. We look forward to welcoming you and your family again in the future! Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Dear Amin, Thank you very much for sharing your wonderful feedback and for rating your experience with us 90/100. We are delighted to know that you appreciated the attention to detail and the thoughtful planning behind our service. It is especially rewarding to hear that your stay was made even more enjoyable by the kindness and professionalism of our Front Office team. We will certainly share your kind words with the team, and in particular with our Front Office colleague. Recognition like yours is a great motivation for us to continue delivering attentive and personalized service to our guests. Thank you for choosing Mövenpick Samarkand. We hope to have the pleasure of welcoming you back on your next visit to Samarkand! Best Regards, Timur Mirbabaev Front Office Manager

Customer review rating 5.0/5

Yunhan L. Couples - Confirmed reviews ALL

Dear Yunhan, Thank you very much for your wonderful 100/100 rating and for sharing your kind feedback with us. We are delighted to hear that you enjoyed the peaceful atmosphere of Mövenpick Samarkand and found our hotel to be a true oasis during the summer in Samarkand. It is especially rewarding to know that your stay with us was relaxing and pleasant. We are also pleased that you found the booking experience through ALL.com simple and convenient. It was our pleasure to welcome you, and we sincerely hope to have the opportunity to welcome you and your partner back to Mövenpick Samarkand for another memorable stay. Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 4.0/5

Thomas A. Friends - Confirmed reviews ALL

Dear Thomas, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our pool and breakfast. At the same time, we sincerely regret the inconvenience you experienced with the room temperature. We are glad that our team was able to assist you by arranging a room change and appreciate your understanding. Your comments are very valuable to us, and we will continue working to improve the comfort of our guests' stay. We hope to have the pleasure of welcoming you back to Mövenpick Samarkand and providing you with an even better experience. Sincerely, Timur Mirbabaev Front Office Manager

Dear Gunel, Thank you very much for sharing your feedback and for giving us a perfect 100/100 rating. We are delighted to know that everything about your stay was perfect and that you had such a positive experience with us. We truly appreciate your kind feedback and are especially pleased that you enjoyed your time at Mövenpick Samarkand. We also appreciate your comment regarding our daily rates. We understand how an accommodation rate can influence the length of a stay, and we sincerely hope that we will have the opportunity to welcome you again for a longer visit in the future. Thank you for choosing Mövenpick Samarkand. It would be our pleasure to welcome you and your partner back to Samarkand! Sincerely, Timur Mirbabaev Front Office Manager

Customer review rating 4.5/5

Georgy P. Families - Confirmed reviews ALL

Great people at reception, breakfast area is fantastic, rooms are well kept and clean. Its a very comfortable stay that you can expect.

Dear Georgy, Thank you very much for sharing your feedback and for rating your stay with us 90/100. We are delighted to know that you enjoyed a comfortable stay and appreciated the warm and attentive service provided by our reception team. It is also wonderful to hear that you enjoyed our breakfast area and found your room well maintained and clean. Your kind words are greatly appreciated and are a wonderful motivation for our team to continue delivering a high standard of service and hospitality. Thank you for choosing Mövenpick Samarkand. We look forward to welcoming you and your family again in the future! Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

It was a wonderful experience in a beautiful city.

Dear Amin, Thank you very much for sharing your wonderful feedback and for rating your experience with us 90/100. We are delighted to know that you appreciated the attention to detail and the thoughtful planning behind our service. It is especially rewarding to hear that your stay was made even more enjoyable by the kindness and professionalism of our Front Office team. We will certainly share your kind words with the team, and in particular with our Front Office colleague. Recognition like yours is a great motivation for us to continue delivering attentive and personalized service to our guests. Thank you for choosing Mövenpick Samarkand. We hope to have the pleasure of welcoming you back on your next visit to Samarkand! Best Regards, Timur Mirbabaev Front Office Manager

Customer review rating 5.0/5

Yunhan L. Couples - Confirmed reviews ALL

Very nice staff, peaceful atmosphere, an Oase in the summer Samarkand

Dear Yunhan, Thank you very much for your wonderful 100/100 rating and for sharing your kind feedback with us. We are delighted to hear that you enjoyed the peaceful atmosphere of Mövenpick Samarkand and found our hotel to be a true oasis during the summer in Samarkand. It is especially rewarding to know that your stay with us was relaxing and pleasant. We are also pleased that you found the booking experience through ALL.com simple and convenient. It was our pleasure to welcome you, and we sincerely hope to have the opportunity to welcome you and your partner back to Mövenpick Samarkand for another memorable stay. Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 4.0/5

Thomas A. Friends - Confirmed reviews ALL

Pool and breakfast were excellent features. Room was hot and we needed to change rooms after some back and forth. Location was okay. A bit far from the action.

Dear Thomas, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our pool and breakfast. At the same time, we sincerely regret the inconvenience you experienced with the room temperature. We are glad that our team was able to assist you by arranging a room change and appreciate your understanding. Your comments are very valuable to us, and we will continue working to improve the comfort of our guests' stay. We hope to have the pleasure of welcoming you back to Mövenpick Samarkand and providing you with an even better experience. Sincerely, Timur Mirbabaev Front Office Manager

Customer review rating 3.5/5

Deborah Y. Families - Confirmed reviews ALL

Functional hotel, pool area was great as were the pool staff. The air conditioning bearly gets below 24/25 in the rooms so quite ineffective.

Dear Deborah, Thank you for taking the time to share your feedback following your stay at Mövenpick Samarkand. We are delighted to know that you enjoyed our pool area and that our pool team helped make your stay more enjoyable. Your kind words will be shared with the team. We also appreciate your comments regarding the air conditioning in the room. Guest comfort remains one of our top priorities, and your feedback has been noted for further review by the relevant department. Thank you once again for choosing Mövenpick Samarkand. We look forward to welcoming you and your family back on a future visit to Samarkand! Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 4.5/5

Marc H. Couples - Confirmed reviews ALL

Although some comments mentioned most rooms are small (and indeed they are), I really enjoyed my stay, thanks to its great location in a wonderful city, its excellent service and its delicious breakfast.

Dear Mr. H., Thank you very much for sharing your feedback and for choosing Mövenpick Samarkand. We are delighted to know that you enjoyed our location, service, and breakfast, and that these elements contributed to a memorable stay in Samarkand. Your kind words about our team are especially appreciated and will be shared with them. It was a pleasure welcoming you to our hotel, and we hope to have the opportunity to welcome you back to Mövenpick Samarkand on your next visit to this wonderful city. Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 2.0/5

Chun T. J. Solo - Confirmed reviews ALL

Staff are generally lack of training, cold and I am generally dissapointed with my stay with Mövenpick Samarkand but it is still slightly better (in term of services) compared to Mövenpick Old Town Tashkent. I am utterly dissapointed with the whole staying experience in Tashkent. Back to Samarkand, location is quite good with walkable distance to some attractions in old town area. Facilities are old and sound proof is horrible. Can easily hear coughing sound of your neighbour or toilet flushing. Staff are unsure of the benefits for Accor+ explorer benefits etc just to name a few. Every request for questions were treated as an inconvenience & nuisance. Mövenpick would probably a brand I will avoid in central Asia in future. Thank you!

Dear Chun T. J., Thank you for taking the time to share your feedback. We appreciate your positive comments regarding our location and its proximity to Samarkand’s historical attractions. At the same time, we have carefully noted your observations concerning room comfort, sound insulation, and your experience with our team and loyalty program recognition. Delivering attentive service and ensuring our colleagues are well informed about ALL Accor benefits remain important priorities for us, and your comments have been shared with the relevant departments for review. We value every guest's perspective and thank you for choosing Mövenpick Samarkand during your visit to Uzbekistan. Sincerely, Timur Mirbabaev Front Office Manager

Customer review rating 0.5/5

Keith R. Couples - Confirmed reviews ALL

The customer service in this hotel was terrible. From the moment we arrived, things were not good. Firstly they insisted in us paying for the stay in full otherwise they couldn't check us in. We wanted to use a specific credit card which had very low FX fees, but we couldn't use it until the following day, due to suspected fraud on the card. I explained this and told them they could use another card as guarantee until the next day but they refused. We had to use the other cc and were charged €40 in fees for using it. I complained about this the next day to the reception staff and asked them to compensate me. they said they'd discuss with the manager and come back to me. We had to chase them multiple times only to be told on the 3rd day that the manager was "off" for the weekend, so there was nothing they could do. I said this was unacceptable and wanted to speak to someone senior. The receptionist, Alexsandra, said there was noone senior working. Unbelievable. In adding to that our air conditioning was not working and we had to call them to the room 3 times to fix it. The communication was terrible. The fridge also did not work the while time we were there. When I complained again on check out, we were treated with indifference and as an annoyance by Alexandra. She only apologised when I told her, "you have even said sorry" . I demanded she give extra points to my card to somewhat compensate...which she did eventually. This is not the level of customer service ive ever experienced at an Accor hotel before...even at much cheaper hotels like Ibis. I would not recommend this hotel to anyone staying in Samarkand

Dear Keith, Thank you for taking the time to share your feedback regarding your recent stay. Please kindly note that international bank commissions and foreign exchange fees are determined solely by the issuing bank and payment provider. Unfortunately, the hotel is not able to influence or compensate such external banking charges. As per hotel policy, payment authorization or full payment may be required upon arrival to guarantee the reservation and additional services during the stay. We also appreciate your comments regarding the room facilities and service communication. Your feedback has been shared with the relevant departments for internal review. Thank you once again for your feedback, and we wish you all the best in your future travels. Sincerely, Timur Mirbabaev Front Office Manager

Customer review rating 3.0/5

Aamir E. Business - Confirmed reviews ALL

Average experience. Hotel is located in a nice leafy neighbourhood and close to tourist attractions. Service was lacking. While staff was always polite, most of my basic requests were ignored. I had twice asked for extra hangers and extra water and no one responded. Sheets were not changed for a whole week. There was no option to “place a card”. Twice I had to call for house keeping as the room had not been tidied up by afternoon. Payment was taken upfront for the room even though I suggested I was happy to leave a credit card on file as I intended to use laundry and room service. Upon check out some meals were bundled together and some items were missing completely. Room itself was large and comfortable and so was the bathroom.

Dear Aamir E., Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We truly appreciate your kind comments about our location and the comfort of the room and bathroom. At the same time, we are concerned to learn that certain aspects of your experience did not meet your expectations. Please accept our sincere apologies for the inconvenience caused regarding housekeeping follow-up, delayed responses to your requests, and the inconsistencies you experienced during your stay. Your comments have been carefully shared with the relevant departments for immediate review and further improvement, as delivering attentive and efficient service remains one of our highest priorities. We also appreciate your remarks regarding the billing process and service arrangements, as they help us better evaluate our guest experience and operational procedures. Thank you once again for your valuable feedback. We sincerely hope to have another opportunity to welcome you back to Mövenpick Samarkand and provide you with a much more seamless experience in the future. Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 4.5/5

Nan H. Families - Confirmed reviews ALL

Smooth check in and out and good breakfast. The pools are amazing, with the friendly staff as cherry on the top. The room is rather small for this level of hotel, and the fridge in the room is working poorly.

Dear Nan H., Thank you very much for sharing your detailed feedback and for rating us so highly. We are delighted to know that you enjoyed our location, indoor and outdoor pools, breakfast experience, and the friendliness of our team. It is especially rewarding to hear that our staff made a positive impression during your stay. At the same time, we truly appreciate your constructive comments regarding the room size, minibar refrigerator. Please rest assured that your feedback has been shared with the relevant teams for further review and improvement. Thank you once again for choosing Mövenpick Samarkand. We sincerely hope to welcome you and your family back again in the near future. Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 4.0/5

Christopher T. Families - Confirmed reviews ALL

Thanks for a great room upgrade and the very friendly & hepful staff throughout. The breakfast and in particular the dinner menu need some upgrade (take an example from the Mercure Bukhara). However, the Samsa is great. The sauna is too cold.

Dear Mr. T., Thank you very much for taking the time to share your feedback with us. We are truly pleased to know that you enjoyed your stay, especially the room upgrade and the friendliness of our team. Your kind words mean a lot to us. We are also glad to hear that you enjoyed our samsa 😊 At the same time, we sincerely appreciate your constructive comments regarding the breakfast and dinner menu, as well as the sauna temperature. Please rest assured that your feedback has been shared with the relevant departments for further review and improvement. We are continuously working on enhancing our food offerings, and your suggestion is highly valuable for us. It would be our pleasure to welcome you back to Mövenpick Samarkand and provide you with an even better experience. Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 3.0/5

Jerry M. Solo - Confirmed reviews ALL

Turn on air condition system in room in spring time.

Dear Mr. M., Thank you for taking the time to share your feedback following your recent stay at Mövenpick Samarkand. We sincerely regret that the room temperature did not meet your expectations. During the transitional season, the air conditioning system operates in a specific mode; however, your comment will certainly be shared with our technical team for further review and improved monitoring. We also appreciate your remarks regarding the room setup. Your feedback is very important to us and helps us continuously enhance the comfort of our guests. We hope to have the opportunity to welcome you again and provide you with a more pleasant stay. Sincerely, Timur Mirbabaev Front Office Manager

Customer review rating 4.5/5

Mary A. Y. Families - Confirmed reviews ALL

Diyor was exceptionally helpful and nice. He’s also very knowledgeable about the local attractions and dining options so that we can have a great time in Samarkand. He also assisted us and checked on our status on our travel to Samarkand to Dushanbe. He was the reason we chose to stay again in Movenpick when we decided to come back to Samarkand due to the road closures near Dushanbe Well located, Amir Temur is across the hotel and walking distance to Registon square.

Dear Mary A., Thank you very much for your kind feedback and for sharing your experience with us. We are truly delighted to know that you enjoyed your stay and appreciated our location. It is especially rewarding to hear your wonderful comments about Diyor — we will be sure to pass on your kind words to him. He will be very happy to know that his efforts made such a positive impact on your stay. Providing attentive and personalized service is something we truly value, and your feedback is a great motivation for our entire team. It was a pleasure to have you with us, and we sincerely look forward to welcoming you back to Mövenpick Samarkand for another memorable stay. Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 5.0/5

Igor S. Business - Confirmed reviews ALL

Nice time was spent in the hotel. Thanks a lot for all the attention from your empoyees

Dear Igor, We very much appreciate your comments regarding your stay at the Mövenpick Samarkand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timur Mirbabaev Front Office Manager

Customer review rating 5.0/5

Sameer S. Business - Confirmed reviews ALL

Stay was comfortable, relaxing even though our stay was till 2 am. The rooms were well temperature controlled. And water was hot in the winters of February.

Dear Sameer S., We very much appreciate your comments regarding your stay at the Mövenpick Samarkand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timur Mirbabaev Front Office Manager

Customer review rating 5.0/5

Kristina S. Business - Confirmed reviews ALL

Best hotel in Samarkand. Real hospitality feels everywhere. Comfortable spacious rooms. Beautiful breakfast with various meals.

Dear Ms. S., Thank you very much for your wonderful feedback and for taking the time to share your experience with us. We are truly delighted to know that you appreciated the hospitality of our team, the comfort and spaciousness of our rooms, as well as the variety and quality of our breakfast offerings. Your kind words are a great encouragement for all of us and a true reflection of the service standards we strive to deliver every day. It was a pleasure to have you with us, and we sincerely look forward to welcoming you back to Mövenpick Samarkand in the near future. Kind Regards, Timur Mirbabaev Front Office Manager

Customer review rating 4.5/5

Sandip B. Couples - Confirmed reviews ALL

Good well maintained rooms at a great location.

Dear Sandip, We very much appreciate your comments regarding your stay at the Mövenpick Samarkand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Timur Mirbabaev Front Office Manager

Customer review rating 4.5/5

Muhammad T. H. Friends - Confirmed reviews ALL

great location, excellent staff and atmosphere. Best place to stay in Samarkand.

Dear Muhammad T. H., Thank you for taking the time to share your feedback and for your positive overall rating. We are pleased to know that you found our location convenient and your stay extremely comfortable, and that the atmosphere and service of our team contributed positively to your experience. We truly appreciate your loyalty as an ALL – Accor Live Limitless Classic member and are glad that your booking experience through the ALL App met your expectations. Thank you for recommending our hotel as one of the best places to stay in Samarkand. We look forward to welcoming you again on your next visit! Best Regards, Timur Mirbabaev Front Office Manager

Customer review rating 5.0/5

Aleksandr D. Friends - Confirmed reviews ALL

It was wonderful. Great location in the city heart. Good service and breakfast.

Dear Mr. D., Thank you very much for your excellent review and perfect score. We are delighted to know that you enjoyed your stay with us and appreciated our central location, service quality and breakfast. It is wonderful to hear that your visit with friends was a pleasant experience. Thank you for recommending our hotel, and we look forward to welcoming you again on your next trip to Samarkand! Best Regards, Timur Mirbabaev Front Office Manager

Other web-users rate our hotel

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