Mercure Newport 4 stars

Customer review rating (ALL Rating) 4.5/5 678 reviews

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Description

Hotel extras

  • City centre location with stunning views

  • 7-minute walk to Newport train station

  • ICC Wales under 4 miles away

  • 12-minute train journey to Cardiff Central

  • 3rd floor restaurant and bar with an outdoor terrace

Our accommodation(s)

Hotel location

Mercure Newport

Chartist Tower, Upper Dock Street
NP201DW NEWPORT
United Kingdom

GPS:51.587343, -2.995636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR AND KITCHEN AT NP20

Situated on the 3rd floor, our restaurant offers a vibrant and contemporary space with a unique outdoor rooftop terrace. Ignite your senses and enjoy delectable menus - using the finest local produce, you can expect classic food with some modern twists.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  678 reviews

Good location

Customer review rating 3.5/5

Dave Couples - Confirmed reviews ALL

We stayed at the hotel for a couple of nights whilst we attended a concert in Cardiff. Room was nice, my wife was I.pressed with the quality of the towels. Room very clean. Food good, however er the glasses in the bar looked dirty (dish washer needs so.e Finish or softer water. Staff very welcoming. On the downside, cost of room was elevated due to the music concert in Cardiff. Room cost almost doubles price of the normal price.

Dear David G., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Modern, welcoming comfortable hotel.

Customer review rating 5.0/5

Rob W. Business - Confirmed reviews ALL

Well located 10 mins walk from the station and with lots of shops and restaurants within a few minutes walk, this is an excellent hotel. Modern and clean, comfortable rooms and a very nice buffet breakfast.

Dear Rob W , Thank you for your feedback. I'm glad you enjoyed your stay with us. I will pass your comments onto our team. Once again, thank you for choosing Mercure Hotels. Mercure Newport

Excellent hotel and great customer service in central Newport.

Customer review rating 5.0/5

Siobhan Business - Confirmed reviews ALL

As always the Mercure i a comfortable, consistently excellent hotel. The food at dinner and breakfast was fantastic and the service is exemplary. Customer service is clearly high on the agenda ta this hotel. Highly recommended.

Dear Siobhan C., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location , nice hotel

Customer review rating 5.0/5

La Friends - Confirmed reviews ALL

I stay at this hotel often and I always find it very pleasant with friendly helpful staff

Dear Leigh-Anne W., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Handy location

Customer review rating 4.5/5

Ed H. Business - Confirmed reviews ALL

Had a good stay,bwas visiting the docks and the location was ideal. Comfy Bed and good food.

Dear Heath-Whyte E., We very much appreciate your comments regarding your stay at the Mercure Newport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 724 reviews 8.6/10 Location
  • 1,171 reviews 8.3/10 Room
  • 1,086 reviews 8.9/10 Service
  • 20 reviews 4.7/10 WiFi
  • 557 reviews 8.7/10 Comfort
  • 538 reviews 8.9/10 Cleanliness
  • 402 reviews 8.3/10 Breakfast
  • 284 reviews 9.7/10 Vibe

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