Club Regina Los Cabos managed by Accor 4 stars

Customer review rating (ALL Rating) 4.0/5 124 reviews

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Description

Hotel extras

  • A 35 minutos del Aeropuerto de San José del Cabo

  • Piscinas frente al Mar de Cortés

  • Experiencias gastronómicas en nuestros restaurantes INIZIO y Altura

  • Acceso rápido a Plaza Mijares y Art Walk

  • Punto de avistamiento de ballenas en temporada de invierno

Our accommodation(s)

Book this hotel
Room 1

Suite with one king-size bedroom, two full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 78 m² / 839 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

  • 4 pers. max
  • 78 m² / 839 sq ft
  • Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
  • Views: Ocean/Sea view

Suite with one king-size bedroom, two full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean front view

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 77 m² / 828 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Accessible Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean front view

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 128 m² / 1377 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x2

Single sofa bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Full kitchen
  • Ice Machine
  • Microwave
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free access with phone card
  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with partial ocean view

  • Views:

    Sea side

Max. number of persons
6
Area
From 127 m² / 1367 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 127 m² / 1367 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

Deluxe Suite with two king-size bedroom, three full bathrooms, a dining room, a living room with a sofa bed, a fully equipped kitchen, jacuzzi and a terrace with ocean front view

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 128 m² / 1377 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

Studio

Studio Room with one king-size bed, jacuzzi, coffee table with ocean view

Studio Room with one king-size bed, jacuzzi, coffee table with ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Studio

Studio Room, one king-size bed, full kitchen, dining area, terrace, partial ocean view

Studio Room with one king-size bed, full kitchen, dining area, terrace and partial ocean view

  • Views:

    Sea side

Max. number of persons
2
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

Studio

Studio Room, one king-size bed, full kitchen, dining area, terrace, ocean view

Studio Room with one king-size bed, full kitchen, dining area,terrace and ocean view

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

Hotel location

Club Regina Los Cabos managed by Accor

Carr Transpeninsular Kilometro, Tourist Corridor, 22.5
23400 San José del Cabo
Mexico

GPS:22.991219, -109.733239

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property
  • SJD Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 143 rooms
  • 3 rooms for people with reduced mobility
  • 280 family rooms
  • 280 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

2 Bars

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Outdoor playground for children

Well-being

Pool

  • Outside
  • On site

Fitness center

  • On site

Sports and leisure

Volleyball

  • On site

Volleyball

  • Nearby

Sailing Additional charge

  • Nearby

Tennis Additional charge

  • On site

Kayaking Additional charge

  • On site

Deep sea fishing/Sea fishing Additional charge

  • Nearby

Jet-ski Additional charge

  • Nearby

Private beach

  • Nearby

Parasailing Additional charge

  • Nearby

Bike rack facilities Additional charge

  • Nearby

Scuba diving Additional charge

  • Nearby

Boat excursions Additional charge

  • On site

Sailing Additional charge

  • On site

Bike rack facilities Additional charge

  • On site

Parasailing Additional charge

  • On site

Wind surfing facilities

  • Nearby

Water-skiing Additional charge

  • On site

Water-skiing Additional charge

  • Nearby

Jet-ski Additional charge

  • On site

Golf Additional charge

  • Nearby

Tennis Additional charge

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Scuba diving Additional charge

  • On site

Glass bottom boat Additional charge

  • Nearby

Private beach

  • On site

Deep sea fishing/Sea fishing Additional charge

  • On site

Golf Additional charge

  • On site

Snorkelling/Scuba diving center Additional charge

  • On site

Kayaking Additional charge

  • Nearby

Glass bottom boat Additional charge

  • On site

Wind surfing facilities

  • On site
  • On site
  • Outdoor parking
  • Public

Services & equipment

  • Valet parking

Security

  • Well-lit parking

Lunch with ocean view. Monday to Sunday, from 11:00 a.m. to 6:00 p.m

Pool C Snack Bar

Other informations

Payment

  • Credit card

Ideal for those seeking more space and comfort while maintaining a relaxed atmosphere. Open space setting with heated pool perfect for unwinding.

Buffet breakfast available from 7:00 am to 11:30 am

The hotel has 4 pools. One of them is located near the Altura restaurant and features a wading pool that's ideal for families. The second is an adults-only pool located next to the pool bar.

Our hotel is where dreams meet the endless blue of the Sea of Cortez. We offer a full - service wedding experience, taking care of every detail from the ceremony to the reception, so you and your guests can simply relax and enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  124 reviews

Customer review rating 1.0/5

James L. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Stephen E. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Farinetti L. Friends - Confirmed reviews ALL

Dear Farinetti L., Thank you for your positive feedback regarding your stay at Club Regina Los Cabos. We are pleased to hear that you enjoyed the accommodations, including the kitchen and spacious bedrooms and bathrooms. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 1.5/5

Larry D. D. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Sarah M. Families - Confirmed reviews ALL

Dear Sarah M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our property amenities and the surrounding areas. We appreciate your mention of the air conditioning issue and will ensure it is addressed appropriately. Goodbye and best regards, Club Regina Los Cabos managed by Accor

Customer review rating 4.0/5

Stephen E. Couples - Confirmed reviews ALL

We spent our week in tandom with another week in Cabo San Lucas. We come to Club Regina for the peace and quiet and the sunrises.

Customer review rating 4.5/5

Farinetti L. Friends - Confirmed reviews ALL

Nice condo, adequate kitchen, large bedrooms and bathrooms.

Dear Farinetti L., Thank you for your positive feedback regarding your stay at Club Regina Los Cabos. We are pleased to hear that you enjoyed the accommodations, including the kitchen and spacious bedrooms and bathrooms. Your satisfaction is our priority, and we hope to welcome you back in the future. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 1.5/5

Larry D. D. Couples - Confirmed reviews ALL

Check-in was great but all down hill from there. The room had a terrible odor. The A/C was so loud you couldn’t hear the TV. Opened a closet to be greeted by the largest cockroach I’ve ever seen. No hot water. I have been an owner for 20 years. It was a little shocking.

Customer review rating 4.0/5

Sarah M. Families - Confirmed reviews ALL

Our experience was great with the exception that the air conditioning leaked water into the bedroom

Dear Sarah M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our property amenities and the surrounding areas. We appreciate your mention of the air conditioning issue and will ensure it is addressed appropriately. Goodbye and best regards, Club Regina Los Cabos managed by Accor

Customer review rating 4.0/5

Darren W. H. Couples - Confirmed reviews ALL

Beautiful location right on the water, friendly staff. Need new restaurant...food is horrible. Drinks are good, pools are nice and massage is fantastic. Need larger exercise room.

Dear Darren W. H., Thank you for your feedback regarding your recent stay at Club Regina Los Cabos. We appreciate your loyalty as an owner for over 20 years and your positive remarks about our location and staff. We acknowledge your concerns about maintenance and restaurant quality, and we will take your observations into account as we continuously strive to enhance our guest experience. Your comments about the exercise room and Polaris carts will also be reviewed for future improvements. Thank you for sharing your thoughts, and we hope to welcome you back soon. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Kular K. Friends - Confirmed reviews ALL

Pool C, excellent. But closed down early, by 6pm. No pool, bar service after that. Not enough lights for once the sun sets by the pool. The units need repairs. Such as sinks, showers do not drain quick enough. Sofabeds were uncomfortable. Rooms were clean. Entertainment group were fun. The bellboys/ shuttle drivers were amazing. Try to stay in level 2 of resort, easiest to walk to most amenities.

Dear Kular K., Thank you for taking the time to share your thoughts regarding your recent stay with us. We are pleased to hear that you enjoyed our pool area and found our team members to be exceptional in their service. However, we regret that the early closure of Pool C and the lack of lighting were not to your satisfaction. Your comments regarding the maintenance of the units and the comfort of the sofabeds are appreciated and will be taken into consideration for future improvements. We are glad to know you found our rooms clean and the entertainment enjoyable. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 4.0/5

David N. A. Friends - Confirmed reviews ALL

Enjoyable relaxing stay, with our friends.

Dear David N. A., Thank you for your kind words regarding your stay at Club Regina Los Cabos. We are delighted to hear that you had an enjoyable and relaxing experience with your friends. We look forward to welcoming you back in the future. Goodbye, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Stanley A. H. Couples - Confirmed reviews ALL

Overall, the trip was good. There was a sewer smell coming from the bathrooms and the dishwasher leaked water when it was being run. The dishwasher problem was reported to the front desk two different times and was not addressed. The bell team and pool staff were very good.

Customer review rating 4.0/5

Allen V. Couples - Confirmed reviews ALL

We had a lovely stay here, it was quiet and not very busy. Staff was attentive & helpful. The things we were disappointed in were: 1. Activities that were canceled without notice even when they were on the schedule eg. Latin dancing ( Wed) and yoga (Saturday) 2. We had a freezer that wasn't working, so had some food spoilage and after 3 attempts they supposedly sent someone to fix it, but it didn't work the whole week! We received a very small compensation at checkout, but only because we asked.

Dear Allen V., Thank you for your review and for sharing your experience at Club Regina Los Cabos. We are pleased to hear that you found our location beautiful and appreciated the attentiveness of our staff. However, we regret to learn about the cancellations of scheduled activities and the issue with your freezer. We understand how disappointing this can be, and we strive to provide a seamless experience for our guests. Your feedback regarding compensation is also duly noted, as we aim to address such situations with care. We value your comments and will take them into consideration as we continue to enhance our services. Goodbye and best regards, Club Regina Los Cabos managed by Accor

Customer review rating 3.0/5

Ryan J. Couples - Confirmed reviews ALL

I've been a member since 2004. When access to the Westin was stopped, it had a major impact on my view of the value of my membership, however, I've made a few additional trips over the years with only access to Club Regina. That said, on our recent trip, the check in process was poor, person at the front desk didn't have any info on me, kept asking if it was my first visit, didn't listen to or answer my questions, and also was not flexible on helping me to select a room that I preferred. Magic Breeze was not in operation, housekeeping was non-existent and only came to our room 1X in 5 days, umbrellas and pools were in disrepair, and concierge was high-pressure to attend the Royal Holiday session which was off putting. Only bright spots were Lucas and Jesus at the Pool A bar.

Customer review rating 3.5/5

Jeff S. Couples - Confirmed reviews ALL

Resort Has gotten old with no upgrades but my maintenance fees have increased yearly to a amount that is not worth the value of my membership.

Dear Jeff S., Thank you for your feedback regarding your recent experience at our resort. We understand your concerns about the condition of the property and the increasing maintenance fees. Your input is valuable, and we will take it into consideration as we strive to enhance our offerings. Goodbye, Club Regina Los Cabos managed by Accor

Customer review rating 3.0/5

Samuel R. Families - Confirmed reviews ALL

The rooms are definite Worn out and need some living.

Dear Samuel R., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our pools, staff, and food. However, we regret to learn that the condition of your room did not meet your expectations. Your comments will be considered as we continue to enhance our guest experience. Goodbye and best regards, Club Regina Los Cabos managed by Accor

Customer review rating 5.0/5

Gianopoulos E. Couples - Confirmed reviews ALL

First time in Cabo. Loved the resort and personal connections with the staff. The food was very good.

Dear GIANOPOULOS E., Thank you for your kind words regarding your first experience at our resort. We are delighted to hear that you enjoyed the charm of our property, the quality of our food, and the connections with our staff. Your feedback is greatly appreciated. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 3.5/5

Brian S. Couples - Confirmed reviews ALL

The room, the facilities, and the staff are wonderful. However, the food options are below par. Each of the restaurant options has problems with the execution, portion, and presentation of their food is poor and degrades the experience of the resort. A small effort in the food quality would increase the business ROI. This is not a new issue and we plan for most of our meals outside the resort. You can easily do better.

Dear Brian S., Thank you for sharing your insights regarding your recent stay with us. We are pleased to hear that you found our staff and facilities commendable. However, we sincerely regret that the dining experience did not meet your expectations. Your feedback about the execution and presentation of our food offerings is noted, and we appreciate your candid remarks. We continuously strive to enhance our services, and your comments will be valuable in our ongoing efforts to improve. We hope for the opportunity to welcome you back in the future to provide a more satisfying experience. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 2.5/5

Orlando S. Couples - Confirmed reviews ALL

The setting is beautiful but the rooms are dated and the options for dinning and activities are limited. Also times things are open and when or if activities are going to happen were not consistent. Service and employees were great view was terrific.

Dear Orlando S., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our service and beautiful setting. However, we acknowledge your concerns about the dining options, room condition, and activity scheduling. Your insights are valuable as we strive for continuous improvement. Goodbye, Club Regina Los Cabos managed by Accor

Customer review rating 4.5/5

John S. Friends - Confirmed reviews ALL

Overall, very relaxing and enjoyable. Staff was very friendly and helpful (except the front desk staff, they were not feeling the love like the rest of the staff.) The downside: the sales pitches for timeshares. The phones (3 of them in a grand suite) did not work, nor were they fixed after reporting the issue to the front desk. Calling the numbers on the website and emailing the address to arrange transportation was useless. The +52 number can not be completed as dialed from 3 different phone companies in the US. Sent an email from 5 different email addresses and never got a response. Finally reached out on social media (Instagram) and was told to call the +52 number. Eventually found someone who directed me to the front desk........two weeks to get there.

Dear John S., Thank you for your feedback regarding your recent stay at Club Regina Los Cabos. We are pleased to hear that you found your overall experience relaxing and enjoyable, and that our staff, in general, provided friendly and helpful service. However, we regret to learn that your experience with the front desk did not meet your expectations. Your comments regarding the staff's demeanor will be shared with our team for evaluation. We sincerely apologize for the inconvenience you encountered with the in-suite phones, as well as the difficulties you faced when attempting to arrange transportation. We understand how frustrating it can be to experience communication challenges, and we will review our processes to ensure more effective support in the future. We appreciate your patience in navigating these issues during your stay. Thank you once again for your valuable insights. We hope to have the opportunity to welcome you back for a more seamless experience in the future. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 5.0/5

Corinne /. T. H. Couples - Confirmed reviews ALL

The ACCOR crew especially Jorge and Gabby, concierges, valets especially Jonathan, workers at the pool and restaurant were all great!

Dear Corinne /. T. H., Thank you for your kind words regarding your stay. We are delighted to hear that you enjoyed the beautiful views and found our team, particularly Jorge, Gabby, and Jonathan, to be exceptional. Your feedback is greatly appreciated. Goodbye, Club Regina Los Cabos managed by Accor

Customer review rating 3.0/5

Ulrich B. Couples - Confirmed reviews ALL

The room smelled musty/moldy. They changed our room but the second room also had an odor. The decor is older and stained. The staff was very nice. We ordered a cart to bring us up to the top several times. Some of them arrived.

Dear Ulrich B., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our staff to be accommodating. However, we regret to learn about the issues you experienced with the room conditions and the decor. Your comments regarding the odor and the service related to the cart will be taken into consideration as we continuously strive to enhance our guests' experiences. Best regards, Club Regina Los Cabos managed by Accor

Customer review rating 2.5/5

Randall K. Families - Confirmed reviews ALL

Since the new owners took over, the property infrastructure has gone down. Seems like there is a lack of resources being devoted to this property. WiFi is almost non existent in rooms, lack of enough carts during peak times, appliances and furniture are well used, market out of gallon water and milk for days and still is and multiple roof leaks with lots of water coming into jacuzzi/bedroom area. Also, seal on refer not sealing. Even with all these issues, the employee staff was extra accommodating and friendly. Just sad to see this properties infrastructure in such need of major work and nothing noticeable in improvements being made. Been coming here for 20 years!!

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Club Regina Los Cabos. We sincerely appreciate your long-standing loyalty over the past two decades and are grateful for your kind words about our staff's service. I would like to acknowledge your concerns regarding the infrastructure of the property, including the Wi-Fi connectivity, air conditioning, and overall appearance. We understand how important these amenities are to our guests’ experience. Your observations about the resources allocated to the property have been noted, and we take such feedback seriously. We value your insights and hope to enhance your experience during future visits. Thank you once again for your candid feedback. Best regards, Club Regina Los Cabos managed by Accor

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