Rixos Montaza Alexandria 5 stars

Customer review rating (ALL Rating) 4.4/5 151 reviews

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Description

Our accommodation(s)

Hotel location

Rixos Montaza Alexandria

Montaza, Alexandria, El Montaza Palace Gardens, Montaza , Alexandria Governorate
21919 ALEXANDRIA
Egypt

GPS:31.287009, 30.021379

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  151 reviews

Customer review rating 4.5/5

Vian K. Families - Confirmed reviews ALL

Our overall experience with Rixos Montaza Alexandria was great! We stayed at the Nariman building and the amenities were fantastic, the staff were very friendly and hospitable specially those we were involved with during our stay including Salma, Kamal, Mahmoud and Ibrahim and the person who checked us in I totally forgot his name. There is one thing I would like to highlight which i feel needs to worked on.. there should be more golf carts to accommodate all the guests as we had to wait longer than 10-15 mins most of the time to be transported between the buildings, other than that everything was superb!

Dear Guest , We appreciate your feedback regarding your stay at Rixos Montaza. It is always a pleasure to receive a positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team

Customer review rating 4.5/5

Hugo J. V. S. Families - Confirmed reviews ALL

The room terrace was not cleaned: a coffee cup and a fully filled ash-tray. The door to the terrace could not be locked; it is possible to open the door from the outside. These things are not as it should be for this kind of quality hotel. Nevertheless, a good room and good hotel with friendly staff.

Dear Guest , We appreciate your feedback regarding your stay at Rixos Montaza. It is always a pleasure to receive a positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Team

Customer review rating 4.5/5

Mohammed K. Couples - Confirmed reviews ALL

Nice room, upgraded to suit, thank you for that

Dear Mohammed K., Thank you for your kind feedback. We are pleased to know that you enjoyed your stay and appreciated the room upgrade. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Goodbye, Rixos Montaza Alexandria

Customer review rating 3.5/5

Hassan A. Friends - Confirmed reviews ALL

Good location, will taken care of gardens, old facility, rooms are OK but not Epic. Cleanliness is barely OK. Decoration and materials used inside the hotel as a whole and rooms in specific are not fancy. Bed is not bad but not the best. Pillows are great. Staff need a lot of training to be at a professional level, though super nice and friendly.

Customer review rating 5.0/5

Linda S. Families - Confirmed reviews ALL

Every thing is wonderful

Dear Linda S., Thank you for your kind words about your experience at Rixos Montaza Alexandria. We are delighted to hear that you found everything to be wonderful. Your positive feedback motivates us to continue providing exceptional service to our guests. Best regards, Rixos Montaza Alexandria

Other web-users rate our hotel

  • 474 reviews 9.5/10 Location
  • 764 reviews 8.9/10 Room
  • 2,065 reviews 9.5/10 Service
  • 14 reviews 3.8/10 WiFi
  • 910 reviews 9.4/10 Food
  • 408 reviews 9.8/10 Vibe
  • 285 reviews 8.9/10 Cleanliness
  • 233 reviews 9.1/10 Breakfast

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