Rixos Murjana - Ultra All Inclusive 5 stars

Customer review rating (ALL Rating) 4.3/5 1,298 reviews

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Description

Hotel extras

  • First True All-Inclusive

  • Family Excellence

  • Gateway to Holy Cities

  • Pristine Beach & Coral Reefs

  • integrated Waterpark

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Smoke alarm in room

Comfort Features

  • Iron

Temperature Air Control

  • Air Conditioning
  • 4 pers. max
  • 47 / 505 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: Courtyard View

The 47 sqm Deluxe Room with Garden View is a tranquil retreat overlooking the resort’s lush greenery. Featuring modern design, warm tones, plush bedding, and premium amenities, it offers the perfect space to relax and unwind.

  • Views:

    Garden View

Max. number of persons
4
Area
From 47 / 505 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

The 47 sqm Deluxe Room with Partial Sea View provides a serene sanctuary with glimpses of the shimmering sea. Its contemporary design, warm hues, luxurious bedding, and premium amenities offer an inviting haven for relaxation after a day of exploration.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 47 / 505 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

The 47 sqm Deluxe Room with Partial Sea View provides a serene sanctuary with glimpses of the shimmering sea. Its contemporary design, warm hues, luxurious bedding, and premium amenities offer an inviting haven for relaxation after a day of exploration.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 47 / 505 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Smoke alarm in room

Comfort Features

  • Iron

Temperature Air Control

  • Air Conditioning

The 47 sqm Premium Room with Sea View offers stunning Red Sea views. Its expansive layout, contemporary décor, and floor-to-ceiling windows harmonise luxury and comfort, complemented by sumptuous bedding and refined amenities for an indulgent stay.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 47 / 505 sq ft

Bedding

King size bed(s) x1

A contemporary 94 sq m two-bedroom Family Room with soothing tones, luxurious bedding, and connected King and Twin premium rooms. Large windows reveal a stunning sea view, blending modern style with spacious comfort perfect for families.

  • Views:

    Ocean/Sea view

Max. number of persons
5
Area
From 94 / 1011 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Suite

Senior Suite Partial Sea View with Murjana Waterpark Access

The 95 sqm Senior Suite with Partial Sea View pairs luxury and calm with soothing sea vistas. Refined interiors and thoughtful touches offer understated sophistication.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 95 / 1022 sq ft

Bedding

King size bed(s) x1

Suite

Premium Suite Sea View with Murjana Waterpark Access

The 95 sqm Premium Suite with Sea View presents panoramic Red Sea views and refined elegance. A spacious living room and elevated finishes promise an indulgent escape.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 95 / 1022 sq ft

Bedding

King size bed(s) x1

Suite

Two Bedroom Deluxe Suite Partial Sea View with Murjana Waterpark Access

The 142 sq m Two Bedroom Deluxe Suite Partial Sea View embodies elevated luxury, with serene sea vistas, refined interiors, and bespoke details. Its expansive layout blends calm, sophistication, and discreet elegance for a truly elevated stay.

  • Views:

    Sea side

Max. number of persons
5
Area
From 142 / 1528 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Suite

Two Bedroom Premium Suite Sea View with Murjana Waterpark Access

The 142 sq m Two Bedroom Premium Suite Sea View presents panoramic Red Sea vistas and refined elegance. A spacious living room, elevated finishes, and luxurious details create an indulgent, sophisticated retreat.

  • Views:

    Ocean/Sea view

Max. number of persons
5
Area
From 142 / 1528 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x1

Suite

Royal Suite with Murjana Waterpark Access

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Smoke alarm in room

Comfort Features

  • Iron

Temperature Air Control

  • Air Conditioning

Villa

Overwater Villa Privé Grand with Murjana Waterpark Access - Adults only

The 111 sqm 1-Bedroom Overwater Club Privé Villa epitomises refined Red Sea living, with a separate living room, floor-to-ceiling windows, private deck with Jacuzzi, offering direct sea access and exclusive Clubhouse privileges.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 111 / 1194 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Smoke alarm in room

Comfort Features

  • Iron

Temperature Air Control

  • Air Conditioning

Villa

Maison Villa with Murjana Waterpark Access

The 246 sqm 2-Bedroom Club Privé Maison Villa redefines coastal elegance with a generous living room, floor-to-ceiling windows, and a private garden, complemented by exclusive Clubhouse privileges and a serene private pool.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Private Pool or Terrace or Dining room / area or Additional living room / area or 2 bedrooms

Max. number of persons
5
Area
From 246 / 2647 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Mini bar with free soft drinks
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Instant hot water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 70'/178 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp

Villa

Club Villa with Murjana Waterpark Access

The 308 sqm 3-Bedroom Club Privé Villa embodies seaside sophistication, offering an elegant living room, private garden, and floor-to-ceiling windows, along with a fully equipped kitchen, maid’s room, a tranquil private pool and exclusive Clubhouse access

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Private Pool or Terrace or Dining room / area or Additional living room / area or 3 bedrooms

Max. number of persons
8
Area
From 308 / 3315 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Induction hobs
  • Kettle
  • Mini bar with free soft drinks
  • Refrigerator/freezer
  • Nespresso machine
  • Crockery and cooking utensils
  • Free in Room Mineral Water
  • Complementary in room coffee or tea
  • Instant hot water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Video games on TV in room
  • 70'/178 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room
  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Dish-cleaning supplies
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Villa

Villa La Mer with Murjana Waterpark Access

The 346 sqm 4-Bedroom Club Privé Villa La Mer epitomises coastal opulence, featuring a grand living room, fully equipped kitchen with maid’s room, floor-to-ceiling windows, a private pool with direct beach access, and exclusive Clubhouse privileges.

  • Views:

    Garden View or Ocean/Sea view or On Beach

  • Most of the accommodation:

    Private Pool or Terrace or Dining room / area or Additional living room / area or 4 bedrooms

Max. number of persons
10
Area
From 346 / 3724 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Mini bar with free soft drinks
  • Refrigerator/freezer
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Instant hot water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge
  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • 70'/178 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp

Villa

Villa Privé with Murjana Waterpark Access

The 346 sqm 4-Bedroom Club Privé Villa offers seaside grandeur, featuring a spacious living area, fully equipped kitchen, maid’s room, floor-to-ceiling windows, open onto a private garden with a tranquil pool, along with exclusive access to the Clubhouse.

  • Views:

    Garden View or Pool side

  • Most of the accommodation:

    Private Pool or Terrace or Dining room / area or Additional living room / area or 4 bedrooms

Max. number of persons
10
Area
From 346 / 3724 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Induction hobs
  • Kettle
  • Kitchen extractor fan
  • Mini bar with free soft drinks
  • Nespresso machine
  • Crockery and cooking utensils
  • Complementary in room coffee or tea
  • Instant hot water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local callsAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Video games on TV in room
  • 70'/178 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp

Hotel location

Rixos Murjana - Ultra All Inclusive

Al Sahel Rd., Al Murooj District, King Abdullah Economic City, Saudi Arabia
23981 KING ABDULLAH ECONOMIC CITY
Saudi Arabia

GPS:22.45678, 39.09194

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • KING ABDULAZIZ APT Additional charge
  • JED Additional charge

In hotel

Hotel informations

  • 521 rooms
  • 13 rooms for people with reduced mobility
  • 204 connecting rooms
  • 521 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Italian
  • Turkish

Elevator to all floor

Wi-Fi

  • High Speed WiFi

Air conditioning

  • Air Conditioning

Catering

5 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

4 Meeting rooms

Well-being

Pool

  • On site

Fitness center

  • On site
  • Hammam
  • Jacuzzi/Whirlpool bath
  • Sauna room
  • Turkish Steambath

Sports and leisure

Golf

  • Nearby

Basketball court

  • On site

Tennis

Gym

  • On site

Gymnastics course

  • On site

Volleyball

  • On site

Tennis

  • On site
  • On site
  • Outdoor parking
  • Private

Services & equipment

  • Valet parking

At Ala Aksam, evenings become a celebration of family and flavour. Enjoy Turkish-inspired dishes, from succulent meats to tasty kebabs, in a warm, welcoming atmosphere.

At MykOrini, discover the charm of Mykonos and Santorini in one place. Surrounded by white décor and vibrant bougainvillaea, enjoy each island's signature dishes in a stunning, serene setting.

Piazzetta Italiana offers a charming Italian dining experience with classic pasta, wood-fired pizza, and fine wines, all served in a warm, piazza-style setting full of Mediterranean flair.

Stop in our casual restaurant for a captivating array of flavours from all over the World. Mastering the culinary journey of International Cuisines, our specialty chefs inspired by their own travels and passion for food.

SOLARA

Solara is a dreamy escape where laid-back boho vibes meet a sophisticated retreat. Designed for sunseekers and style lovers, this vibrant yet serene beach club is ideal for unwinding with friends and loved ones.

Bar Type
BAR
Capacity
125
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Solara is a dreamy escape where laid-back boho vibes meet a sophisticated retreat. Designed for sunseekers and style lovers, this vibrant yet serene beach club is ideal for unwinding with friends and loved ones.

GODIVA

Godiva Cafe is the world's famous Belgian chocolate maker, featuring delicious and distinctive new chocolate creations. On top of that, the lounge highlights daily pianists, harpists and cellists to entertain the guests.

Bar Type
LOBBY BAR
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Godiva Cafe is the world's famous Belgian chocolate maker, featuring delicious and distinctive new chocolate creations. On top of that, the lounge highlights daily pianists, harpists and cellists to entertain the guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,298 reviews

Customer review rating 4.5/5

Sayed A. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Lamia Z. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Turki A. M. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that your experience with us was truly enjoyable. Your kind words are greatly appreciated and will be shared with our team, as they continue to create memorable moments for our valued guests. We look forward to welcoming you back for another exceptional stay. Warm regards, Rixos Murjana

Customer review rating 4.0/5

Salem B. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that your overall experience was enjoyable. At the same time, we appreciate your valuable comments, which help us identify areas for improvement and enhance the quality of our services. We look forward to welcoming you again and delivering an even more exceptional experience on your next visit. Warm regards, Rixos Murjana

Customer review rating 2.5/5

Abdulellah A. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Lamia Z. Families - Confirmed reviews ALL

The transportation and communication were disappointing. Despite your email confirmation, no one came to pick me up from the train station, and it was difficult to reach the hotel by phone. And although I arrived at 3 PM in the reception, I did not receive my rooms until 6–7 PM, and my luggage arrived to my room at 10 PM. However, the stay itself was excellent.

Customer review rating 4.5/5

Turki A. M. Families - Confirmed reviews ALL

Amazing experience full of joy and comfort

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that your experience with us was truly enjoyable. Your kind words are greatly appreciated and will be shared with our team, as they continue to create memorable moments for our valued guests. We look forward to welcoming you back for another exceptional stay. Warm regards, Rixos Murjana

Customer review rating 4.0/5

Salem B. Couples - Confirmed reviews ALL

It’s was a great experience specially with the water park But the beach was too bad not as expected the sand looks dirty and full of algae

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that your overall experience was enjoyable. At the same time, we appreciate your valuable comments, which help us identify areas for improvement and enhance the quality of our services. We look forward to welcoming you again and delivering an even more exceptional experience on your next visit. Warm regards, Rixos Murjana

Customer review rating 2.5/5

Abdulellah A. Families - Confirmed reviews ALL

Unfortunately, my experience at Rixos was quite disappointing and fell well below my expectations for a resort of this standard. I was particularly surprised by the limited level of hospitality expertise, the lack of flexibility in accommodating guests’ needs, and the limited variety and options available across the resort’s restaurants. What I expected to be a relaxing and enjoyable family getaway instead highlighted several gaps in service quality, guest experience, and overall resort management. I sincerely hope the management takes this feedback seriously and works on improving the hospitality standards, restaurant variety, and flexibility in dealing with guests

Customer review rating 5.0/5

Khalid A. Friends - Confirmed reviews ALL

It was an amazing experience from the check in till check out

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that your experience with us was truly enjoyable. Your kind words are greatly appreciated and will be shared with our team, as they continue to create memorable moments for our valued guests. We look forward to welcoming you back for another exceptional stay. Warm regards, Rixos Murjana

Customer review rating 5.0/5

Mohannad A. Families - Confirmed reviews ALL

Everything was perfect

Dear Mohannad, Thank you for your kind words regarding your recent stay. We are delighted to hear that everything met your expectations and contributed to an amazing experience. Best regards, Rixos Murjana - Ultra All Inclusive

Customer review rating 5.0/5

Abdullah A. Families - Confirmed reviews ALL

Greetings of Shorooq and Bandar from the reception made my day. Also the life guards staff all friendly and helpful. Mr. Ibrahim Quran from the restaurant staff was very helpful and nice.

Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that your experience with us was truly enjoyable. Your kind words are greatly appreciated and will be shared with our team, as they continue to create memorable moments for our valued guests. We look forward to welcoming you back for another exceptional stay. Warm regards, Rixos Murjana

Customer review rating 3.0/5

Ahmed A. A. Families - Confirmed reviews ALL

Great place and nice facility, However several games, restaurants are not working Food was below average with average quality

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that your overall experience was enjoyable. At the same time, we appreciate your valuable comments, which help us identify areas for improvement and enhance the quality of our services. We look forward to welcoming you again and delivering an even more exceptional experience on your next visit. Warm regards, Rixos Murjana

Customer review rating 1.0/5

Albadr R. Business - Confirmed reviews ALL

I was staying at your hotel for a business trip, and as a breastfeeding mother who had to travel without my baby, I needed to express milk during my stay and arrange for it to be collected and stored safely. Unfortunately, what should have been a simple request became a very stressful experience. On the first day, I asked the hotel to receive my expressed breast milk and keep it frozen until I could collect it. At first, my request was refused!!! and I had to go through several discussions and calls before the hotel finally agreed to accept and store it. What surprised me even more was that the same situation happened again the following day. Despite the arrangement already being discussed and agreed on, I had to explain the situation again and go through the same unnecessary back and forth. The most concerning part happened when I checked out. When the milk was returned to me, I found that part of it was thawed, even though it had been with the hotel for approximately 8 hours with the understanding that it would be kept frozen. For a breastfeeding mother, expressed milk is extremely valuable!!! I had trusted the hotel to handle and store it properly, so finding part of it thawed was very disappointing and concerning. As a guest staying at a 5-star hotel, I expected a much smoother and more understanding approach to such a basic need, especially for mothers traveling for business. I believe there should be a clear process in place so that another breastfeeding mother does not have to go through the same experience. Aside from this issue, I would also like to be fair and mention that somehow i liked the hotel itself. The property was very clean and well maintained, and the location was excellent and convenient, particularly the easy access to the train I hope you take my feedback seriously, as improving the way these situations are handled would make a significant difference for breastfeeding mothers traveling for work.

Customer review rating 2.5/5

Mohammed A. Couples - Confirmed reviews ALL

The resort itself is very impressive and beautifully developed. The beaches, swimming pools, water park, spa, restaurants, and other amenities are attractive, well-designed, and enjoyable. Unfortunately, the level of management and service did not match the quality of the facilities. My check-in was delayed, yet I was not offered any compensation or even a complimentary late check-out. More seriously, I was initially given access to a room that was already occupied by other guests, which was extremely uncomfortable and represents a major privacy and security concern. which was a lesson learned for me for my stays in this hotel or any other hotel that I have to keep my door locked. Therefore, I considered this as a positive experience. After I was moved to another room, I found that it had not been cleaned properly. The duvet was dirty, the pillow smelled as though someone had been sweating on it, and the floor was not clean. Overall, it appeared that the room had been prepared in a rush. The luggage service was also extremely slow. After waiting for a long time, I eventually had to collect my luggage myself. In addition, calls made to the front desk from the room repeatedly went unanswered. Honestly, I did not intend to write a review. However, since I continued receiving automated reminders asking for feedback, I felt it was important to share my experience. The resort has excellent facilities and great potential, but the management, housekeeping, and guest services require significant improvement to meet the standard expected from a resort of this quality

Customer review rating 2.5/5

Mosfer A. Families - Confirmed reviews ALL

Asked for anniversary celebration at my room and i was promised but nothing happened , Asked for a connection room and didn't happen

Dear Valued Guest, Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for the inconvenience caused. Your comments have been carefully noted and shared with the concerned team to ensure immediate attention and improvement. We truly value your feedback and hope to have the opportunity to welcome you again for a more seamless and enjoyable experience. Warm regards, Rixos Murjana

Customer review rating 4.5/5

Abdullah A. Families - Confirmed reviews ALL

We regret to inform you that our experience today was not as expected, particularly due to the significant delay in receiving our rooms. We were present at the reception since 12:00 PM. However, the first room was only handed over to us at 4:30 PM, while the second room was not available until 6:19 PM. This extended waiting time caused considerable inconvenience and frustration for my family, especially after arriving at the resort and expecting a smooth and timely check-in.

Dear Valued Guest, Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for the inconvenience caused. Your comments have been carefully noted and shared with the concerned team to ensure immediate attention and improvement. We truly value your feedback and hope to have the opportunity to welcome you again for a more seamless and enjoyable experience. Warm regards, Rixos Murjana

Customer review rating 4.0/5

Abrar S. Families - Confirmed reviews ALL

It was a fun stay for two nights at the Senior Suite for two nights. Warm hospitality, great staff and good food. Though we would have liked more options to dine at as a couple of restaurants were closed during our stay, not sure why. THe waterpark was amazing, not too crowded. The beach was a bit rocky. All inclusive experience was great. Only bad part was that after returning home, I found my car's bumper to be broken at one corner strangely. The car was with the resort valet for two days and I'm not sure what could have happened. Would be happy if someone could reach out to discuss this.

Customer review rating 4.5/5

Abeer A. Families - Confirmed reviews ALL

It was a truly beautiful and enjoyable experience that I’ll always remember.

Dear Abeer A., Thank you for your kind words. We are delighted to hear that you had such a beautiful and memorable experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Rixos Murjana - Ultra All Inclusive

Customer review rating 5.0/5

Hareth Q. Families - Confirmed reviews ALL

An elegant experience worth repeating.

Dear Hareth, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your experience to be luxurious, beautiful, and comfortable. It is our pleasure to provide a memorable stay, and we look forward to welcoming you back in the future. Best regards, Rixos Murjana - Ultra All Inclusive

Customer review rating 0.5/5

Abdullah T. Families - Confirmed reviews ALL

My experience at Rixos Hotel was very disappointing and did not meet my expectations. I had a late check-in and was given a room overlooking the parking area instead of the courtyard I had booked. The hotel was also marketed as all-inclusive, but the actual experience did not feel all-inclusive. Customer service was poor, with long delays in receiving basic services, and no proper introduction or explanation of the hotel facilities and services was provided. Unfortunately, the food quality was also below expectations. Overall, the experience did not match the standards or promises advertised by the hotel.

Customer review rating 0.5/5

Sultan B. Families - Confirmed reviews ALL

I have stayed at several Rixos properties across Egypt and Turkey, but this visit was extremely disappointing and far below brand standards. First, our check-in was delayed until 6:00 PM because no rooms were ready. We were traveling with children, and the staff repeatedly gave false promises of "just 30 minutes." The unrequested suite upgrade did not make up for wasting an entire day waiting in the lobby. Second, on our departure day around 1:00 PM, while we were at the aqua park, the food outlet refused to serve us lunch under the pretext of checkout. The staff was completely uncooperative and refused to even contact the front desk to resolve the issue, simply telling us to walk over ourselves. The overall service was rigid, unhelpful, and not what we expect from Rixos.

Dear Sultan, Thank you for your feedback. We sincerely apologize that your experience did not meet your expectations. Your comments have been shared with the relevant teams for review and improvement. We hope to have the opportunity to welcome you again and provide you with a better experience. Best regards, Rixos Murjana - Ultra All Inclusive

Customer review rating 4.5/5

Razan Y. Families - Confirmed reviews ALL

Amazing from all aspects and I am so proud with the level of hospitality we reached can’t describe enough how much I am grateful with the whole experience in there 🤍🤍🤍

Dear Razan, Thank you for your kind words regarding your recent stay. We are delighted to hear that you appreciated the level of hospitality at Rixos Murjana. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another memorable experience. Best regards, Rixos Murjana - Ultra All Inclusive

Customer review rating 3.0/5

Hamzah N. Families - Confirmed reviews ALL

It was nice but it started with a bad experience three hours waiting to have my room. Also I wrote that it’s my son birthday as a comment, but the hotel didn’t provided any kind of complementary.

Dear Hamzah, Thank you for sharing your feedback. We appreciate your comments and take them into account for future improvements. Best regards, Rixos Murjana - Ultra All Inclusive

Other web-users rate our hotel

  • 151 reviews 7.4/10 Location
  • 329 reviews 6.8/10 Room
  • 822 reviews 7.7/10 Service
  • 22 reviews 3.2/10 WiFi
  • 351 reviews 6.7/10 Food
  • 243 reviews 7.7/10 Amenities
  • 234 reviews 9.4/10 Vibe
  • 138 reviews 7.3/10 Cleanliness

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