Wonil Hotel Perth - Handwritten Collection 4 stars

Customer review rating (ALL Rating) 4.4/5 50 reviews

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Description

Hotel extras

  • All Profits go to supporting medical and scientific research at the five WA universities.

  • We deeply respect the land and country on which we gather, and are a 100% non-smoking hotel

  • We inspire our guests' curiosity through thought-provoking experiences

  • Our reception team can guide you to pool and gym facilities at the University of WA

  • Limited parking available onsite, please pre-book parking in advance with our reception team

Our accommodation(s)

Hotel location

Wonil Hotel Perth - Handwritten Collection

21 Hackett Drive
6009 Perth
Australia

GPS:-31.975392, 115.822136

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

West Kitchen & Bar

Unwind with us and dive into seriously good, no-fuss plates accompanied by a curated selection of homegrown wines. West is the perfect space to kick back and relax, taking in the stunning Perth views.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  50 reviews

Good stay but there was no water in the room

Customer review rating 4.0/5

Katambwe M. Couples - Confirmed reviews ALL

There was no water in the room

Dear KATAMBWE M., We very much appreciate your comments regarding your stay at the Wonil Hotel Perth - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Joshi Front Office Manager

Overall a good hotel near UWA

Customer review rating 3.5/5

Joe Business - Confirmed reviews ALL

The Wonil is conveniently located near the University of Western Australia in Crawley, Perth. Since I was attending a conference on the campus, the Wonil provided the best accommodation for an adequate pricepoint. The restaurant is alright, but the 'bed & breakfast' option is a little deceiving. You only have access to a continental style breakfast and Nespresso coffee. At other Accor properties, it's a hot breakfast and any coffee how you like it. For this reason, I rated the property slightly lower than 'very satisfied'. The front-desk staff and restaurant staff are excellent! So, that's a good reason to stay there.

Dear JOE U., We very much appreciate your comments regarding your stay at the Wonil Hotel Perth - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Joshi Front Office Manager

New facilities, untrained staff

Customer review rating 2.0/5

Kai Couples - Confirmed reviews ALL

Other than the manager, everyone else felt like an intern. Service and house keeping could be better. New facilities though. Pretty clean and comfortable.

Dear KAI XIN T., Thank you for taking the time to tell us about your experience at the Wonil Hotel Perth - Handwritten Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Handwritten Collection, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Joshi Front Office Manager

disappointed

Customer review rating 2.0/5

Anonymous Friends - Confirmed reviews ALL

For a beautiful hotel in an amazing location we were really disappointed with the rooms. There were no extra blankets in a cupboard so we had to run the heater for the night which was noisy as it had to cut in and out to keep the required temp. And that was after having to call reception to find out how to work it??? I small sign with some instructions would have been very useful. The shower had no water pressure at all. There was very little tea and coffee supplies, maybe 3 tea bags, 2 packets of sugar??. Again some instruction on the coffee machine would have been helpful. Again reception staff were lovely and helpful and explained how to open it... I did ask if there was a milk frother ? As I wondered what the metal jug was for, didnt think it was microwave suitable ???, what was the use for it in the cupboard as you can not use it to heat milk with ? Why is it there ?? I had to heat the milk in one of only 2 mugs , so hard to make 2 coffee's. Just a few simple additions of a couple extra mugs, or a jug that was microwaveable, or a milk frother, a few towels and blankets. And some instructions on things would have helped greatly. We are currently travelling with 2 other couples around the Coral Coast and we all agree the Wonil was a huge disappointment for the commencement of our trip. We are choosing a different hotel for our return to Perth. Thankfully all our other accommodation has been great so far. In saying this the staff at reception were lovely and happy and helpful, so definitely an asset. Thanks Jo

Dear JO H., Thank you for taking the time to tell us about your experience at the Wonil Hotel Perth - Handwritten Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Handwritten Collection, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abhishek Joshi Front Office Manager

Exceptional Stay

Customer review rating 5.0/5

C. Business - Confirmed reviews ALL

The staff were brilliant and attentive.

Dear Kok Foo C., We very much appreciate your comments regarding your stay at the Wonil Hotel Perth - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Joshi Front Office Manager

Other web-users rate our hotel

  • 182 reviews 7.3/10 Location
  • 251 reviews 8.5/10 Room
  • 245 reviews 8.5/10 Service
  • 103 reviews 9.2/10 Vibe
  • 90 reviews 6.5/10 Food
  • 75 reviews 8.7/10 Cleanliness
  • 69 reviews 7.1/10 Breakfast

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