Mercure Pakenham

Classificação clientes Avis (Classificação ALL) 4.6/5 869 comentários

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Descrição

Extras do hotel

  • Ideally situated across from Cardia Club open 7 days a week

  • 500m from Pakenham Train Station

  • 64 spacious guest rooms and apartments for all of your needs

  • Reception Hours 7am - 10pm (7 days a week)

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Localização do hotel

Mercure Pakenham

77 Racecourse Road
3810 Pakenham
Austrália

GPS:-38.0768, 145.49351

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Bar
  • Salas de reunião

MERCURE PAKENHAM RESTAURANT

Mercure Pakenham Restaurant Offering contemporary cuisine to guests between the hours of 7am-11am

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Classificação ALL  4.6/5  869 comentários

Classificação no TripAdvisor  4.0/5  7 comentários

Pakenham Mercure (Disability)

Classificação TripAdvisor 3.0/5

Jan B Avaliação certificada TripAdvisor

rooms were clean.....we had to have 2 seperate rooms for our family of 4. one was for a disabled person and partner (on ground floor) other was for 2 older children (2 stories up) disability room was disappointing as the bed was too high and person needed help to be lifted into bed. Beds need to be manual wheelchair height so the disabled person can move from one to another easily. the bathroom was adequate except toilet was lower which made it difficult getting up and down and person needed help even with bars included. Also carpet on the floor hindered the use of a manual chair. Breakfast was continental but not included in the price (no probs) and they catered for diet requirements. Very impressed with the breakfast service.

Nice Rooms + Lovely Staff

Classificação TripAdvisor 5.0/5

harrystep Avaliação certificada TripAdvisor

Lovely, spacious family rooms. Very accomodating staff and great service. Reception had free water. Nice styling, new, very clean. Staff were super helpful, we needed a second night and nothing was available, yet they called us the next day and found a room for us. Great service!

Clean and pleasant stay

Classificação TripAdvisor 4.0/5

Edwin J Avaliação certificada TripAdvisor

Very clean room and bathroom. Large tv with Chromecast was good value. Wifi was surprisingly good as well (compared to some other hotels I have been at). The hotel is a fairly new property, so it looks modern and well maintained. Ample parking also available for guests. The staff were also polite and well mannered although some of them didn't seem to not be aware of Accor Live Limitless member benefits as I wasnt given my welcome drink/vouchers until I asked for it and I was charged full price for breakfast even though I mentioned I was an ALL member (this was rectified after I informed the staff that I was entitled to a discount). The breakfast was the only mediocre offering I experienced during my stay. I didn't find it worth paying full price at $16ish per head. I expected at least eggs and sausages but in all fairness, they did state that it was a continental breakfast (so there were no hot foods).

Disappointed,Angry

Classificação TripAdvisor 2.0/5

sannu k Avaliação certificada TripAdvisor

Stayed in double bedroom ensuite,room was missing amenities such as tea bags.Did not realise that we should have also been provided with robes,blanket etc and the whole experience was marred by the fact ,received a phone call to say the housecleaning ladies found a blanket and robe missing.We used none of these .,implying we had taken them!! I'm gobsmacked with their approach.How does one proof if the stuff was there in the first place(I believe the rooms were not properly serviced and checked after the previous guests left Not going there again

Bed was comfortable

Classificação TripAdvisor 5.0/5

caitlinbL3523VB Avaliação certificada TripAdvisor

The bed was comfortable and the room was well equipped with amenities such as shower cap, shampoo, conditioner, moisturiser, iron, hairdryer. The room service was froma pub across the road- this was not good, but it is not the fault of the hotel. I don't recommend using this. Staff were friendly. There was an elevator - making it easier to move about with luggage. No fitness centre which was disappointing.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 171 comentários 9.5/10 Localização
  • 573 comentários 8.8/10 Quarto
  • 495 comentários 9/10 Serviço
  • 6 comentários 8.6/10 Wifi
  • 278 comentários 9.4/10 Limpeza
  • 157 comentários 9.8/10 Atmosfera
  • 126 comentários 8.6/10 Comodidades
  • 110 comentários 4.9/10 Café da manhã

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