Hotel Chadstone Melbourne - MGallery Collection 5 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 4.251 comentários

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Hotel Chadstone Melbourne - MGallery Collection - Image 1
Hotel Chadstone Melbourne - MGallery Collection - Image 2
Hotel Chadstone Melbourne - MGallery Collection - Image 3
Hotel Chadstone Melbourne - MGallery Collection - Image 4
1341 Dandenong Road, 3148 CHADSTONE, Austrália

Descrição

Extras do hotel

  • Complimentary shuttle service to Melbourne CBD from Chadstone shopping centre

  • Extensive wellness facilities at Holism Retreat day spa

  • Connected to Chadstone Shopping Centre via covered walkway

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

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Localização do hotel

Hotel Chadstone Melbourne - MGallery Collection

1341 Dandenong Road
3148 CHADSTONE
Austrália

GPS:-37.888445, 145.082125

Telefone
Fax +61 3 9108 3334

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

PASTORE

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  4.251 comentários

Classificação no TripAdvisor  3.8/5  183 comentários

A 5-Star Price Tag for 1-Star Competence. They will leave you on the street.

Classificação TripAdvisor 2.0/5

KC C Avaliação certificada TripAdvisor

"If you are considering the Hotel Chadstone for its 'luxury' reputation, save yourself the nightmare and book elsewhere. This establishment is a fraud. On November 11, 2025, I arrived past midnight—exhausted and expecting the room I had guaranteed with my credit card—only to be told they had sold my room to someone else. The management handled this with a level of amateurism that would be embarrassing for a roadside motel, let alone an MGallery property. They 'relegated' me to a subpar, low-quality hotel, then had the absolute gall to make me pay for my own taxi to get there. Because of their logistical incompetence, I didn't get into a bed until the early hours of the morning, causing me to miss my breakfast and ruining the entire following day. The most insulting part? Their 'recovery' attempt. They offered me a 'deluxe upgrade' on a future stay as if that somehow compensates for being stranded at 1:00 AM and treated like an inconvenience. They are still attempting to charge me the original premium rate for a night of stress, displacement, and substandard service. This isn't just a 'mistake'; it is a total failure of integrity. They take your money, fail to provide the service, and then hide behind corporate scripts instead of providing a full refund. Do not trust them with your travel plans. They have zero respect for their guests and even less for the 'luxury' brand they claim to represent. A disgrace to the Accor group."

Average hotel....needs work on service

Classificação TripAdvisor 2.0/5

Phillip Q Avaliação certificada TripAdvisor

1. Lack of power points in bedroom. Apart from the single power point on either side of the bed, there are no other power points in the bedroom. If you're travelling for work, you can't plug in your charger when working on the table. 2. Water pressure is extremely low in shower. Hard to use a rain shower when it's dribbling water. Handheld wasn't much better for pressure. Temperature also hard to control for shower. Basin and toilet had no issue with water pressure. 3. Extortionate pricing for mini bar. I can't believe Accor still doesn't provide members with free water in rooms. Even the cheapest Marriott group hotels provide members with minimum 2 bottles of water per day. 4. Breakfast was average at best, paid additional for breakfast with room and only ended up going once. If you have a cook there making omelettes, why can't they make proper scrambled eggs instead of the watery baked eggs you are serving? Also, not much diversity on offer for a breakfast buffet. At least barista coffee is included. 5. The whole process of trying to get a late checkout is a lottery. You can't request a late checkout when checking into the hotel, like every other place. I even emailed front desk before arriving to request a late checkout, but they couldn't confirm. Rather, you need to approach the front counter the night before and hope that you might get a late checkout. In my case, I was only able to get a late checkout to 1PM. 6. Housekeeping is also extremely slow. You can never guess what time they will service your room. I left the room for 4 hours in the morning with the "Make up room" light switched on, came back around lunchtime and the room still wasn't serviced. I ended up skipping housekeeping for that day as I needed to work in the room. They left me a card to say room service hours are between 8am to 3:30pm only. I guess they only service the rooms between 1pm to 3:30pm then, unless they pick my room to be serviced last. Some other minor issues like the mobile check-in not working on the App. Chadstone is also quite remote so it was hard to get an Uber at most times. The pricing for this hotel was also spiked during my travel period, definitely not worth paying over $400 per night.

Great hotel in the Chadstone area

Classificação TripAdvisor 5.0/5

poliana23 Avaliação certificada TripAdvisor

Great business hotel in the Chadstone complex. I wouldn’t stay there if I were sightseeing in Melbourne as it’s kind of out of the way from the main sights but for my meeting, it was perfect. Great room and bathroom. Breakfast was also great!

Very POOR!

Classificação TripAdvisor 2.0/5

Fred B Avaliação certificada TripAdvisor

Stayed at this supposedly 5 star hotel in Chadstone Melbourne. The first night’s meal was tasteless and should have been left in the ocean - Sword Fish! Not to be expected from a 5 Star Hotel’s Chef! The room wasn’t serviced over our 3 day stay, the service team tended to turn up late afternoon when we were getting ready to go out for dinner! Requests for toilet paper just didn’t happen! Complaints just fell on deaf ears, their apologies and promises didn’t eventuate! There must be better in Melbourne, book there!

Great stay at Chadstone Hotel

Classificação TripAdvisor 4.0/5

fiona001111 Avaliação certificada TripAdvisor

Lovely staff, nice spacious room, quiet for sleeping, family friendly and a nice bar. Will stay again and it’s so convenient to Chadstone shops. Just make sure you enter carpark F and find hotel parking signage in the back left corner.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.236 comentários 9.1/10 Localização
  • 2.107 comentários 8.3/10 Quarto
  • 2.276 comentários 8.2/10 Serviço
  • 16 comentários 6.7/10 Wifi
  • 664 comentários 6.8/10 Comida
  • 643 comentários 7.7/10 Limpeza
  • 634 comentários 9.5/10 Atmosfera
  • 587 comentários 7.8/10 Café da manhã

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Nossos outros estabelecimentos nas proximidades

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.