Mercure Melbourne Doncaster

Classificação clientes Avis (Classificação ALL) 4.5/5 1.565 comentários

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Mercure Melbourne Doncaster - Image 1
Mercure Melbourne Doncaster - Image 2
Mercure Melbourne Doncaster - Image 3
Mercure Melbourne Doncaster - Image 4
6 Tower Street, 3108 DONCASTER, Australia

Descrição

Extras do hotel

  • Spacious outside terraces with views of Melbourne City & the Dandenong and Yarra Ranges

  • Mercure Hotel Parking & Electric Vehicle Charging Stations

  • Access to a Fully Equipped 24 hour Gym & an Indoor/Outdoor pool

  • Book Mercure Meeting & Conference rooms with high-speed WIFI for all guests.

Nossas acomodações

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Localização do hotel

Mercure Melbourne Doncaster

6 Tower Street
3108 DONCASTER
Australia

GPS:-37.786625, 145.12823

Telefone

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Restaurante
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

The Restaurant

Embark on a culinary journey of Modern Aussie flavors at our hotel, where you can savor the finest morning coffee, indulge in our Signature beef burger and mouth-watering chicken piccata, enjoy rooftop terrace views during happy hours

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  1.565 comentários

Classificação no TripAdvisor  4.0/5  40 comentários

Disappointing breakfast and restaurant service

Classificação TripAdvisor 3.0/5

GrandTour35121802488 Avaliação certificada TripAdvisor

We have stayed at the Mercure Doncaster previously and had an enjoyable stay. Returning this year the hotels room is still very nice, however, the buffet breakfast and service is very very disappointing with food running out despite not being busy and staff just lacking that bit of professionalism, just not capable of restocking simple things like bowls and cutlery. Not a good look for a hotel trading as four star. Four star room, definitely not a four star breakfast buffet and service.

OK if your an illegal immigrant

Classificação TripAdvisor 1.0/5

selmankirk Avaliação certificada TripAdvisor

Quite a modern build but service is shocking. No mini bar in the room, no toiletries, no room service, restaurant menu is pathetic. Waited over 40 minutes for a beefburger meal and was served something that looked like processed offal. Tables were filthy and had to ask a staff person to clean the one I was sitting at even though the restaurant was 80% empty. Staff were apathetic, unfamiliar with smiling or other pleasantries.

Dear Selma, Thank you for your feedback, We are pleased that you appreciated the modern architecture of our establishment. Our hotel is designed with contemporary style in mind, featuring rooms that boast natural light from floor-to-ceiling windows, offering views of Melbourne City and the Yarra Ranges. We are sorry to hear about your dissatisfaction with certain aspects of your stay. Regarding the minibar, our policy is to provide an empty minibar which guests can fill at their discretion, and we apologize if this was not made clear to you upon arrival. Our rooms come equipped with complimentary toiletries in dispensers, and we regret to learn they were not present during your stay. Moreover, we take pride in our on-site restaurant's menu and the quality of our food, including our signature beef burger. We sincerely apologize if your meal did not meet our usual high standards. Finally, we are concerned to hear about the cleanliness of our dining area and the service you received. We strive to maintain a high level of cleanliness and customer service, and it appears we fell short in these areas during your visit. We hope to welcome you again in the future. Best wishes, Emmi Mae Luke, Executive Assistant Manager

Excellent

Classificação TripAdvisor 5.0/5

Rangestar Viagem individual - Avaliação certificada TripAdvisor

Was very pleased with my stay. Staff were friendly and helpful and looked after me very well. Highly recommend.

Dear Guest, Thank you for this great review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We look forward to welcoming you back soon. Kind regards, Emmi Mae Luke, Executive Assistant Manager

Parfait emplacement entre ville et campagne

Classificação TripAdvisor 5.0/5

Benjamin P Romântica - Avaliação certificada TripAdvisor

Cet hôtel est une perle cachée qui offre une expérience exceptionnelle. L'élégance de son design se marie parfaitement avec un service impeccable. Chaque détail, des chambres luxueuses aux espaces communs bien aménagés, respire le raffinement. Le personnel chaleureux et attentif a su surpasser toutes les attentes, créant une atmosphère accueillante et apaisante. La cuisine raffinée proposée par le restaurant de l'hôtel a également enchanté nos papilles. Une adresse incontournable pour ceux en quête d'un séjour mémorable, où le luxe et le confort se rencontrent avec élégance.

Dear Benjamin P, Thank you for taking the time to provide your feedback on your most recent stay at Mercure Melbourne Doncaster. It is lovely to read about your experience with the hotel & our team, and that you enjoyed the hotel facilities & it's location. We hope to be welcoming you back again soon! Thanks, Cameron

Excellent choix

Classificação TripAdvisor 5.0/5

dannykronstrom Avaliação certificada TripAdvisor

L'hôtel Mercure Melbourne Doncaster offre une expérience de séjour remarquable. Les chambres sont spacieuses, confortables et modernes, offrant une atmosphère relaxante après une journée bien remplie. Le personnel est exceptionnel, chaleureux et toujours prêt à aider, ce qui rend le séjour encore plus agréable. Les installations telles que la piscine ou le centre de remise en forme sont impeccables et permettent de se détendre pleinement. De plus, sa situation stratégique à Melbourne en fait un choix idéal pour les voyageurs souhaitant explorer la ville tout en profitant d'un environnement paisible. Dans l'ensemble, l'hôtel Mercure Melbourne Doncaster offre un excellent rapport qualité-prix et une expérience mémorable.

Dear Dannykronstrom, It is such a pleasure to read about your experience whilst staying with us. I am delighted to be reading about it & thank you for taking the time to share it. We hope to see you back at Mercure Melbourne Doncaster soon! Cameron

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 433 comentários 9.3/10 Localização
  • 834 comentários 8.4/10 Quarto
  • 886 comentários 7.9/10 Serviço
  • 20 comentários 6.5/10 Wifi
  • 386 comentários 6/10 Comida
  • 328 comentários 8.5/10 Limpeza
  • 259 comentários 9.5/10 Atmosfera
  • 225 comentários 6.4/10 Café da manhã

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Todos os nossos hotéis em Doncaster

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.