Mövenpick BalaLand Resort Lake Balaton 5 stars

Customer review rating (ALL Rating) 4.5/5 1,267 reviews

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Mövenpick BalaLand Resort Lake Balaton - Image 1
Mövenpick BalaLand Resort Lake Balaton - Image 2
Mövenpick BalaLand Resort Lake Balaton - Image 3
Mövenpick BalaLand Resort Lake Balaton - Image 4
Moricz Zsigmond utca 96, 8622 SZANTOD, Hungary

Description

Hotel extras

  • Uniquely-themed family resort and park, perfect for little ones

  • Luxurious restaurant with Mövenpick culinary offers

  • Spa and wellness facilities

  • Kids- and petfriendly rooms and suites with children's rooms. Opportunity for kids animation.

Our accommodation(s)

Hotel location

Mövenpick BalaLand Resort Lake Balaton

Moricz Zsigmond utca 96
8622 SZANTOD
Hungary

GPS:46.878874, 17.905283

Telephone
Fax +36 84 526 888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,267 reviews

Customer review rating 1.5/5

Olga K. Families - Confirmed reviews ALL

One guest wrote it perfectly in a Tripadvisor review: "The only five stars here are the prices." That's right! Everything else simply doesn't qualify as five stars. The food is mediocre—according to our friends who have stayed at this hotel many times, its quality has changed dramatically in the last few months. And if you don't have half board and order dinner for an extra fee, service is added to your bill, and this is despite the buffet system! So, you get everything yourself, but you pay for service. The staff is completely indifferent to everything. The rooms are large and bright, but there are a lot of inconvenient details. For example, the bedside table is metal, shaped like a can with rounded edges, and very small. Try not to miss if you put a glass of water on it at night. The shower is inconvenient—it's a bathtub with a shower. The soap dispenser is on one side, the sink on the other—how on earth could they even do that?! And there are so many little things like this, it goes without saying, that they create inconveniences at every turn. The spa area is a whole other story. This is a children's hotel, and that's something to keep in mind. This hotel is absolutely not suitable for those looking for a relaxing holiday. It's extremely crowded, and all the pools are full. The water in the outdoor mini-pool is cold for this time of year. Another critical issue is the extremely slippery flooring in the spa area. Although we were in the spa area for a very short time, no more than an hour and a half—we only did it once during our entire stay—we witnessed people fall three times after slipping on the floor. We often visit various spa hotels, and we've never seen anything like this. It's just very, very slippery. On the positive side, I'd like to note the wonderful outdoor playground, the excellent private beach, and the magnificent views. Overall, the experience was very poor. I wouldn't go there again.

Dear Olga K., we’re sorry to hear that your stay did not meet your expectations and that you left disappointed. Thank you for sharing your detailed feedback, we’ve forwarded your comments to the relevant departments to help us improve. We hope you might give us another chance in the future to provide you with a better experience. József Máté Front Office Manager

Customer review rating 5.0/5

Dafne H. Families - Confirmed reviews ALL

Special thanks to Gabor Toth Deme and all the staff for the amazing service during our visit!

Dear our Guest, thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with us and found our hotel perfect for families. Your special thanks to Gábor Tóth-Deme and our entire team are truly appreciated, they’ll be very happy to hear your feedback. We look forward to welcoming you and your family back soon! József Máté Front Office Manager

Customer review rating 5.0/5

Camelia M. Families - Confirmed reviews ALL

We had a wonderful holiday at Mövenpick BalaLand Resort Lake Balaton. We loved everything - the room was cozy, spacious and clean. Pillows very comfortable. The food was also very good, a lot of options, and the entire personnel was very friendly, helpful. We liked that most of them were speaking English. Our kids loved the Family Park - very spacious, well maintained and clean.

Dear our Guest! Thank you for sharing your wonderful feedback! We’re delighted to hear that you had such an enjoyable stay and appreciated the room, the food and our friendly team. We’re especially glad that Happy helped make your holiday even more memorable. We look forward to welcoming you and your family back soon to Mövenpick BalaLand Resort Lake Balaton! József Máté Front Office Manager

Customer review rating 3.5/5

Guy S. Families - Confirmed reviews ALL

The hotel is very child-friendly, beautifully designed, and offers good service. It’s located in a very nice area. However, there was one major disappointment – a very large number of flies throughout the dining area, especially around the children’s food section. We complained twice, but nothing was done about it. The flies were on the walls, on the food, and everywhere. One evening I simply gave up and didn’t eat. It’s extremely unhygienic and can cause illness. I was also very disappointed that no one followed up to check whether the issue had been resolved or if everything was okay afterwards.

Dear Guy S., thank you for your feedback. We’re very sorry to hear about the issue with flies and the inconvenience you experienced. Please note that we do not provide kosher food and we apologize if this was not clear beforehand. We appreciate you bringing these matters to our attention and we will work to improve our hygiene standards to ensure a better experience for all guests. József Máté Front Office Manager

Customer review rating 5.0/5

Anna H. Families - Confirmed reviews ALL

Wonderful high level hotel for family with kids!!!

Dear our Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, József Máté Front Office Manager

Other web-users rate our hotel

  • 122 reviews 8.6/10 Location
  • 336 reviews 7.4/10 Room
  • 390 reviews 7.8/10 Service
  • 428 reviews 6/10 Food
  • 240 reviews 8.3/10 Amenities
  • 156 reviews 7.7/10 Cleanliness
  • 141 reviews 9.1/10 Vibe
  • 109 reviews 2.7/10 Value

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See the hotel

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.