Pullman Singapore Orchard 5 stars

Customer review rating (ALL Rating) 4.3/5 1,891 reviews

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Description

Hotel extras

  • Gateway to Singapore, and a mere 5 minutes walk to Orchard and Somerset MRT stations

  • Trendy, technology-enabled rooms and suites with spectacular views of Singapore

  • Smart services including a contactless online check-in process and a digital room key

  • Gastronomical experiences with Asian flavours refined with a modern twist

  • 6 unique, cool event spaces that embody a powerful convergence of business and pleasure

Our accommodation(s)

Hotel location

Pullman Singapore Orchard

270 Orchard Road
238857 Singapore
Singapore

GPS:1.30344, 103.83624

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,891 reviews

Standard room

Customer review rating 3.5/5

Denise Couples - Confirmed reviews ALL

Reception not welcoming very structured Requested and paid for late checkout expected 4pm but told unreservedly 2pm 1.15pm received call from reception requesting time we were leaving - left by 1.30pm not happy - sat at restaurant until 3pm cost another $100 in food and drink

Dear Denise Thank you for taking the time to share your experience with us. We deeply apologize for the shortcomings you encountered during your stay. It is disheartening to learn that our reception fell short of providing the warmth and flexibility we strive for, and we regret any inconvenience caused by the miscommunication regarding your late checkout request. Regarding the hairdryer, we appreciate you bringing this to our attention. Rest assured, we have taken immediate action to ensure that all guests are informed about the location of amenities in their rooms. Our Guest Services and Housekeeping teams will be reminded to communicate this effectively to our guests, and we will also ensure that such amenities are readily available in all our rooms moving forward. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

Modern stylish hotel -

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Trendy and stylish hotel with amazing location. Club lounge quality of drinks and canapés is simply amazing. Main issue is the service - I had asked to speak to someone at room sales for long term stay rates few times and each time nothing happened. Staff at the main bar and eden are quite slow while I notice some hotel staff occupying the table just behind the bar during the day ! I just wished the service kept up to the quality hardware product

Dear Ranjiv Thank you for sharing your experience with us. Please accept our sincerest apologies for speed of service at our main bar and Eden Restaurant. we regret that this was not fully reflected during your visit. We will address your concerns with our team to ensure that we consistently deliver the high level of service that our guests expect and deserve. We greatly appreciate your support and understanding. To address your inquiry regarding long-term stay rates, our Assistant Director of Sales will be reaching out to you promptly to assist you further. We value your feedback as it helps us continually improve and refine our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

Great location ! Close to MRT

Customer review rating 4.5/5

Steve.m. Solo - Confirmed reviews ALL

Clean rooms, well maintained and excellent breakfast choice as well as exceptional staff at the front desk.

Dear Steven Thank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again. Best Regards, Rob McIntyre General Manager Pullman Singapore Orchard

Location is abaolutely wonderful. Close to all except for convenience store you have to cross but its ok ☺️

Customer review rating 4.5/5

Aat Couples - Confirmed reviews ALL

Few mis understanding on the room upgrade though its ok.

Super stay, super funky and just the place!

Customer review rating 5.0/5

Vishal Business - Confirmed reviews ALL

The staff at the Pullman on Orchard were fantastic! Always smiling and always ready to help. Great rooms and very clean. Good breakfast with all the usual suspects and some nice Asian influences to the buffet. Loved the bar and bar snacks! Some crazy gins to try and the Duck Croquettes are a must! High-end shopping is across the road with Paragon just there. Take a big wallet as Singapore shopping is not cheap!

Dear Vishal Thank you for your fantastic review! It is great to know you had such an enjoyable experience with us. Indeed, our location near high-end shopping at the Orchard belt offers a convenient shopping experience, although we understand that Singapore shopping can require a well-prepared wallet! Thank you for choosing Pullman Singapore Orchard, and we cannot wait to welcome you back for another memorable stay. Best Regards Rob McIntyre General Manager Pullman Singapore Orchard

Other web-users rate our hotel

  • 836 reviews 9.7/10 Location
  • 971 reviews 6.9/10 Room
  • 1,170 reviews 8.3/10 Service
  • 13 reviews 4.2/10 WiFi
  • 355 reviews 8.5/10 Vibe
  • 305 reviews 6.6/10 Cleanliness
  • 303 reviews 5.8/10 Amenities
  • 251 reviews 7.9/10 Breakfast

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