Mercure Brisbane Garden City 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.6/5 521 comentários

Melhor preço
garantido
Mercure Brisbane Garden City - Image 1
Mercure Brisbane Garden City - Image 2
Mercure Brisbane Garden City - Image 3
Mercure Brisbane Garden City - Image 4
Rua MacGregor, 18, 4122 UPPER MOUNT GRAVATT, Austrália

Descrição

Extras do hotel

  • Área externa com assentos

  • Espaço para reuniões, WIFI, estacionamento no local disponíveis

  • Serviço excelente, recepção 24 horas e ambiente agradável para você se sentir em casa

  • Cada quarto tem uma quitinete com micro-ondas e geladeira

  • A 15 min do CBD de Brisbane, a 2 min do Westfield Garden City, a 30 min da Costa Dourada

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Localização do hotel

Mercure Brisbane Garden City

Rua MacGregor, 18
4122 UPPER MOUNT GRAVATT
Austrália

GPS:-27.56515, 153.08693

Telefone
Fax 000000

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

DISTRIKT PRESS CAFE

Comece bem o dia com um buffet de café da manhã completo no Mercure Brisbane Garden City. Incluindo ovos mexidos, bacon crocante e tomates assados ou se estiver procurando algo para levar para viagem, escolha um muffin ou croissant quentes.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.6/5  521 comentários

Classificação no TripAdvisor  3.0/5  10 comentários

Avoid room 301

Classificação TripAdvisor 2.0/5

Geoff L Avaliação certificada TripAdvisor

If you are given room 301 ask for a change before leaving reception. The fridge is not working at all. They have placed a wet towel on the lower level of the fridge. The aircon also does not cool the room. When the sun goes down open the windows. There are stains on the curtain and one of the couch cushions. Not up to the usual Mercure standards I have previously stayed at

Beyond the foyer is a dirty and run down place.

Classificação TripAdvisor 2.0/5

R7966QLrachelh Avaliação certificada TripAdvisor

Terrible! Cheap, not enough staff and they never answered the phone. When staff were available they were friendly and provide good customer service. Room service probably would not have come if I didn’t go down and get it after an hour and a half. My first room (which I got changed) was filthy, bed sheets had not been changed and smelled like cologne, the carpet had crumbs and rotten tomato seeds in it, the sofa had suspicious stains, the shower had mould, broken tiles near the toilet, broken glass near the toilet, and the tiles were not mopped or clean. The new room appeared better until I went for a shower and realised it had not been cleaned and there was still a dirty shower cap in there as well as a hair tye on the shampoo. The sofa was not much better. There is no fresh drinking water offered. In a good location and close to everything. I won’t be recommending this place to anyone at all.

Lovely clean helpful

Classificação TripAdvisor 5.0/5

R5933HJl Avaliação certificada TripAdvisor

Lovely helpful staff. Late booking after our original hotel in gold coast over booked and left us without accommodation. They were very so helpful easy to find and nice rooms and good price. Plenty of parking.

Fantabulous location

Classificação TripAdvisor 4.0/5

Kathryn N Família - Avaliação certificada TripAdvisor

Lovely friendly and attentive staff and rooms were very clean with great facilities. Easy access to the hotel and ample parking. Short walk to Garden City which has some great eateries We had a great stay Thankyou.

Tired and cold

Classificação TripAdvisor 2.0/5

SeekerAus Negócios - Avaliação certificada TripAdvisor

This place is tired and cold. There is no heating in the rooms. When I called reception to report the aircon not heating they advised the system needed to be replaced and they were aware it didn’t work. This was across the whole hotel so they couldn’t move me to another room. They gave me a noisy portable fan heater instead. The extra blanket I asked for to put in the bed had brown stains on it. The hot water in the bathroom is barely warm. I showered with only the hot tap turned on and was cold when I got out. I ordered a pizza via room service but it was undercooked and soggy. Their food menu is very limited and you can’t get a glass of wine - only a whole bottle. This hotel really isn’t up to the standards that I expect for Mercure. It belongs to a budget group instead. The staff were friendly enough and tried to help. It’s conveniently located in the Brisbane suburbs if you want to avoid the city, but it would have been nicer to stay at a better hotel in the city.

Dear SeekerAus, Thank you for taking the time to tell us about your experience at the Mercure Brisbane Garden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Mercure Brisbane Garden City is relatively new to the Accor network, and we are very excited for the planned works ahead. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Calen Romaniuk General Manager Mercure Brisbane Garden City.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 358 comentários 9.4/10 Localização
  • 704 comentários 4.5/10 Quarto
  • 480 comentários 7.3/10 Serviço
  • 20 comentários 7.1/10 Wifi
  • 376 comentários 3.7/10 Conforto
  • 351 comentários 3.4/10 Limpeza
  • 138 comentários 6/10 Custo-Benefício
  • 138 comentários 4.9/10 Café da manhã

Com a tecnologia Trustyou

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Todos os nossos hotéis em Upper Mount Gravatt

Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (IVA e taxa turística) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.