SLS The Red Sea 5 stars

Customer review rating (ALL Rating) 3.5/5 2 reviews

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Description

Our accommodation(s)

Hotel location

SLS The Red Sea

Shura Island, 7007 King Faisal Road , Hanak, AR Rabie Dist 2177
48313 UMLUJ
Saudi Arabia

GPS:25.507422, 36.95266

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  2 reviews

Great property, service needs improvement

Customer review rating 4.0/5

Muhammed A. Solo - Confirmed reviews ALL

My stay overall was very good — the room was clean, spacious, and very comfortable, and the design of the property is impressive. The beach is also extremely clean, which is a big plus. However, service efficiency needs serious improvement. I experienced long delays, including waiting almost 2 hours for my car upon arrival, and around 1.5 hours for a golf cart during departure, which forced me to walk to reception with my luggage. The staff are polite and try to help, but there is a clear lack of operational readiness, especially during busy situations. This feedback is shared with the intention of improving quality. As a Saudi guest, I truly value seeing destinations in my country reflect the high standards of hospitality we are known for. I would return again, but only if there is clear improvement in service and coordination.

Other web-users rate our hotel

  • 7 reviews 6/10 Room
  • 15 reviews 5.8/10 Service

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