منتجع سويسوتيل ويلنس ألاتاو ألماتي 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 84 أراء

نضمن لكأفضل سعر
منتجع سويسوتيل ويلنس ألاتاو ألماتي - Image 1
منتجع سويسوتيل ويلنس ألاتاو ألماتي - Image 2
منتجع سويسوتيل ويلنس ألاتاو ألماتي - Image 3
منتجع سويسوتيل ويلنس ألاتاو ألماتي - Image 4
Tausamaly 50A, Tausamaly 50A, Tausamaly 50A, A32BOF2 ALMATY, كازاخستان

الوصف

خدمات الفندق الإضافية

  • LOCATION. At the heart of everything you need.

  • PÜROVEL SPA & SPORT. Take time for yourself.

  • RESTAURANTS & BARS.

  • CONFERENCES, MEETINGS & EVENTS. Inviting spaces that leave a lasting impression.

  • GUEST ROOMS.

الإقامات المتوفرة لدينا

موقع الفندق

منتجع سويسوتيل ويلنس ألاتاو ألماتي

Tausamaly 50A, Tausamaly 50A, Tausamaly 50A
A32BOF2 ALMATY
كازاخستان

نظام تحديد المواقع العالمي (GPS):43.19633, 76.81227

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  84 أراء

تقييم TripAdvisor  4.0/5  101 أراء

Short stay with family

ملاحظة Tripadvisor 5.0/5

Alen A تقييم TripAdvisor المعتمد

It was a short stay cation. And it was an excellent one. Food, leisure, rooms, all as expected. We were family of 4, 2 adults and 2 kids. We enjoyed our stay. Good pool, good kids room with good options to entertain. I liked the idea of having a library in kids room.

Dear B757CTalena, good evening! Thank you for sharing your wonderful feedback! We’re thrilled to hear that your family enjoyed your stay with us. It’s great to know that our pool, kids' clubs, and library idea made a positive impression. We always aim to provide fun and relaxing experiences for families, and we’re glad that we met your expectations. We hope to welcome you and your family back for another memorable stay soon! Warm regards, Guest Relations Department

The best place in Almaty

ملاحظة Tripadvisor 5.0/5

972khalids تقييم TripAdvisor المعتمد

From the moment you arrive till the moment you check-out, the service is impeccable. One of the best locations in Almaty. Amazing and fantastic facilities, the spa and pool areas are fabulous as is the gym. For the food, wow! the breakfast has many options and many different options to choose from, the restaurants offer a fantastic selection of food for lunch or dinner. Super clean rooms well presented. I tried to find any small issues but honestly, could not fault the hotel or its staff. Special thanks to Mr. Ozgur, Zarina and Aivaz who always were helpful and welcoming. This will become my usual place to stay when visiting Almaty, if it is for work or personal visits.

Dear Khalid, Warm greetings from Swissotel Wellness Resort Alatau Almaty! Thank you so much for your kind review! It’s an honor to have you as our valued guest, and we truly appreciate your loyalty in choosing us each time you visit Almaty. Your trust means the world to us, and we are committed to making sure every stay is exceptional. We look forward to welcoming you back again and will always strive to exceed your expectations. Thank you for being such an important part of our hotel! Best regards, Guest Relations Department

Luxury property - Lacking aplenty - Not worth staying again.

ملاحظة Tripadvisor 3.0/5

TravellingForPeace تقييم TripAdvisor المعتمد

This is a luxury resort - however as the name suggests it is a wellness resort - meaning it is meant for some treatments. The bathrooms have various handles/stands that are meant to assist the sick/ elderly - which feels strange for normal guests. The Hill view room was not worth the tariff. We were given the room right at the end which does not have a great view. The rooms further down would have a better view. There were constant noise from room above which was a pain- even after complaining, the hotel staff did nothing to assist. The dining area is a vast with amazing options for breakfast - however menu is extremely limited for south Asian travelers. Their burgers were excellent though. The staff were attentive but did not do much to go beyond to assist. Overall a disappointing stay - would not want to stay there again.

Dear Guest, Warm greetings from Swissotel Alatau Almaty! Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are valuable to us, as they help us improve our services and provide a better experience for all our guests. To help us investigate your concerns further and ensure this does not happen again, could you kindly provide your stay dates? This will allow us to make the necessary notes and take appropriate action. Please feel free to reach out to us directly at +7 701 346 0228 for any further assistance or feedback. We hope to have another opportunity to provide you with a more positive experience in the future. Best regards, Guest Relations

Excellent staff and a beautiful hotel.

ملاحظة Tripadvisor 5.0/5

Cstepek تقييم TripAdvisor المعتمد

I had a wonderful stay at the Swissotel in Almaty. The grounds are beautiful, rooms are spacious and the views of the mountains take your breath away. The staff couldn’t be more helpful or friendly and always introduced themselves. The staff in the Kazakh restaurant were particularly great, explaining in detail all of the dishes and making recommendations. I also had an excellent facial at the spa and felt very comfortable and welcome throughout my stay.

Dear Caitlin Stepek, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Swissotel Almaty. It’s great to know that you were impressed by the beauty of our grounds, the spacious rooms, and the breathtaking mountain views. We’re especially pleased to hear that our staff made your experience memorable, particularly in the Kazakh restaurant. Your kind words about our spa services are also much appreciated. We look forward to welcoming you back for another excellent stay soon! Warm regards, Guest Relations Department

Katrina's Swissotel Experience

ملاحظة Tripadvisor 5.0/5

Mohammed F تقييم TripAdvisor المعتمد

I adored the Bedroom. Everyone I would wake up inspired by the extravagant views of the Almaty Mountains—the treasure of Kazakhstan. The food was good. I want to express my gratitude as the experience has strengthened my bonds because good environments create good discussions.

Dear Mrs. Katrina, Thank you so much for your kind words and for choosing to stay with us at Swissotel Wellness Resort Alatau Almaty. We're delighted to hear that you enjoyed the breathtaking views of the Almaty mountains, as well as the comfort of your bedroom. It's wonderful to know that the environment contributed to creating meaningful conversations and strengthening your bonds. We truly appreciate your feedback and hope to welcome you back soon for another inspiring stay. Warm regards, Guest Relations Department

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 224 أراء 7.4/10 الموقع
  • 431 أراء 7.4/10 الغرفة
  • 526 أراء 7.2/10 الخدمة
  • 285 أراء 9.1/10 وسائل الراحة
  • 207 أراء 7.4/10 المطاعم
  • 178 أراء 9.1/10 مرافق رياضية / صحية
  • 156 أراء 7/10 مستوى النظافة
  • 153 أراء 8/10 الإفطار

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جميع فنادقنا في Almaty

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.