Novotel Almaty City Center 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,425 أراء

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Novotel Almaty City Center - Image 1
Novotel Almaty City Center - Image 2
Novotel Almaty City Center - Image 3
Novotel Almaty City Center - Image 4
جادة دوستك Dostyk 104 A, A25D5Y3 ألماتي, كازاخستان

الوصف

خدمات الفندق الإضافية

  • موقع ملائم في المركز التجاري والثقافي لمدينة ألماتي.

  • 6 غرف اجتماعات حديثة مُزودة بمعدات عالية التقنية وخدمة WiFi مجانية في كل أرجاء الفندق.

  • الشيف المغترب ذو الخبرة الدولية

  • حوض سباحة داخلي كبير

  • صالة ألعاب رياضية طوال أيام الأسبوع

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موقع الفندق

Novotel Almaty City Center

جادة دوستك Dostyk 104 A
A25D5Y3 ألماتي
كازاخستان

نظام تحديد المواقع العالمي (GPS):43.242166, 76.958027

الهاتف
فاكس +7 727 355 3939

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Le RestO

يقدم مطعمنا أطباقًا متنوعة من المأكولات العالمية والمحلية بطعم فرنسي. إنه مكان مريح للغاية مع جو لطيف. يرحب بك التراس الصيفي لتناول غداء عمل خفيف أو مشروب كوكتيل لذيذ.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,425 أراء

تقييم TripAdvisor  4.5/5  129 أراء

Doesn't meet service standards as expected. Though communication is a problem, the staff needs to be trained & motivated

ملاحظة Tripadvisor 3.0/5

Russelltraveller تقييم TripAdvisor المعتمد

Though the location is good. The service was far below the experience expected from a star hotel. The staff don't even respond when you wish them sometimes. The expectation is that they wish every guest though! The staff needs to be trained and motivated to serve guests properly. Doesn't meet the expectations. it's not value for money. The rooms are too small and highly-priced.

Not for American travelers

ملاحظة Tripadvisor 3.0/5

jcunlimited المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Not for North American travelers. Electric outlets only had European styles, very small TV screens with CNN showing sports racing all day, no English news channels, paid $150 per day and I felt as if I stayed in an upscale motel, not a 4 star hotel. The lounge was also very small. Small refrigerator was not cold at all. Breakfast was good. Service was good.

Dear jcunlimited. We would like to thank you for having taken the time to share personal feedback following your stay with us. Electric outlet is as per local standard, however, upon request we are always happy to provide any adapter required. Thank you for having mentioned the good service and breakfast.

5/5 recommend

ملاحظة Tripadvisor 5.0/5

indira o تقييم TripAdvisor المعتمد

I think the hotel was recently renovated. The suite could be nicer but this drawback is easily compensated by other advantages of this hotel: amazing staff, cleanliness, location and other. Stayed here for a couple of weeks with my family.

Dear indirao2024, thank yo so much for having taken the time to review our property. It is always a pleasure to have you as one of our valuable guest and hope to welcome you back soon

Great location, fine rooms

ملاحظة Tripadvisor 4.0/5

Ramachandran R تقييم TripAdvisor المعتمد

What worked? : The hotel’s location is perfect. The room we stayed in was colourful, bright and well designed, with a large window that gave us city views. The bath area was spacious. We have stayed at Novotel in many locations across the world, but This is the most luxurious room that we have experienced. Kamila at the Reception spoke good English and was very efficient. Dulat at the restaurant, made our dinners special. We are vegetarians and he communicated our needs perfectly to the kitchen. Dulat was pleasant, understanding of our needs and most efficient. The young lady Shuzi, was at breakfast on one of the days. She was friendly, vibrant and helped out with the names of the local cheeses that were part of the breakfast. It’s a pity we did not see more of her. We made some changes to the dates of room booking and the hotel acceded to the changes and request for adjusting the advance paid, which we appreciate. We loved the fact that a glass Water Jug is kept at the room which can be refilled from the water station in the corridor. A great effort at eliminating plastic use! Our feedback is that the water station should be at a more comfortable height. Currently, it is rather low. What did not? : In general, there seemed to be several inexperienced, albeit hard working young people in the restaurant at breakfast time. It appeared to us that supervision was non existent, consequently service was not much to write home about. After we checked in, we found that the shower gel container was not refilled. It took two calls to reception to get the job done. What we found bizarre was that we had to pay for good Coffee. The coffee machine at breakfast dished out less than average latte and we were forced to go to the bar area for coffee and pay 1650 in local currency for each cuppa. Definitely not what one would expect from a hotel that is definitely priced at the higher end. Wi Fi was good.

Dear Ram the Wanderer, thank you for the detailed feedback. As part of our commitment worldwide to develop local communities, we are taking several student during their scholarship to provide them with international brand experience and guest exposing them to live situation. As such, some have started mid September and will gain confidence over the coming months and without supervision, we would not be able to have agreement with any school. For the coffee, we are using the same coffee beans and milk on both side, but the difference is a person preparing the coffee at the bar, thus an extra payment.

Nice hotel in Almaty

ملاحظة Tripadvisor 4.0/5

DamjanB_84 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Nice location. Near by restaurants available, coffee shops. Check in was quick with good info. Very friendly staff, clean room, good wifi. Nice lobby restauranr, convinient for work as well if needed. Will stay here again in the near future. Thanks for your hospitality, appreciated.

Dear DamjamB_84Thank you so much for your valuable feedback and we are glad you have enjoyed your stay with us and time here in Almaty, the City of Thousand Colours. Looking forward to welcome you back again soon

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 612 أراء 9.6/10 الموقع
  • 576 أراء 7/10 الغرفة
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  • 10 أراء 8.5/10 إنترنت
  • 411 أراء 8.8/10 الإفطار
  • 239 أراء 8.2/10 مستوى النظافة
  • 209 أراء 4.7/10 مستوى الراحة
  • 193 أراء 8.1/10 المطاعم

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جميع فنادقنا في ألماتي

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.