Novotel Almaty City Center 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 499 أراء

نضمن لكأفضل سعر
Novotel Almaty City Center - Image 1
Novotel Almaty City Center - Image 2
Novotel Almaty City Center - Image 3
Novotel Almaty City Center - Image 4
جادة دوستك Dostyk 104 A, A25D5Y3 ألماتي, كازاخستان

الوصف

خدمات الفندق الإضافية

  • موقع ملائم في المركز التجاري والثقافي لمدينة ألماتي.

  • 6 غرف اجتماعات حديثة مُزودة بمعدات عالية التقنية وخدمة WiFi مجانية في كل أرجاء الفندق.

  • الشيف المغترب ذو الخبرة الدولية

  • حوض سباحة داخلي كبير

  • صالة ألعاب رياضية طوال أيام الأسبوع

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Almaty City Center

جادة دوستك Dostyk 104 A
A25D5Y3 ألماتي
كازاخستان

نظام تحديد المواقع العالمي (GPS):43.242166, 76.958027

الهاتف
فاكس +7 727 355 3939

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Le RestO

يقدم مطعمنا أطباقًا متنوعة من المأكولات العالمية والمحلية بطعم فرنسي. إنه مكان مريح للغاية مع جو لطيف. يرحب بك التراس الصيفي لتناول غداء عمل خفيف أو مشروب كوكتيل لذيذ.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  499 أراء

تقييم TripAdvisor  4.4/5  162 أراء

2025 شهادة تميّز

Good city centre hotel

ملاحظة Tripadvisor 4.0/5

Simon21a تقييم TripAdvisor المعتمد

My stay here did not start well as the hotel messed up the airport transfer on arrival and I was left stranded at 0430. They did, though, apologide with complimentary fruit, wine and bottled water and a free airport transfer on departure. Otherwise I enjoyed my stay. The room was comfortable (not lavish but standard Novotel standard), although the desk was a bit small. Breakfast was good and the bar and restaurant were lively and provided a good selection of food and drinks. There is also a fairly well-equipped gym too which looks quite new (and a swimming pool, which I did not use). The location is also very central, though I did not have time to explore the city. I would be happy to stay there again.

Thank you for sharing your feedback. We deeply regret the initial mix-up with the airport transfer and understand how frustrating that must have been. We're glad our efforts to make it right with the complimentary amenities and departure transfer were appreciated. It’s wonderful to hear that you enjoyed the rest of your stay, including the comfort of your room, breakfast, and our lively bar and restaurant. We're also pleased that our central location and gym facilities added to your experience. Thank you for your understanding, and we’d be happy to welcome you back in the future for an even smoother stay.

I WON'T STAY AGAIN

ملاحظة Tripadvisor 1.0/5

Inspire37433098456 تقييم TripAdvisor المعتمد

I stayed at this hotel last October 2025. During my stay, I lost some money from my room. I noticed that the room had been cleaned while I was out, as several items were moved and the bed had been made. In addition, I also lost my phone charger from the room. When I reported this to the receptionist, her response was very unprofessional. She appeared frustrated, hit the keyboard. Overall, many of the staff were not hospitable, and the experience was disappointing.

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. We always recommend guests store their valuables in the in-room safe for added security. While we have no confirmation that the items were taken by hotel staff, we take all concerns seriously. We truly regret that this affected your stay and will continue to review our procedures to ensure a more secure and comfortable experience for all guests.

They could offer better service

ملاحظة Tripadvisor 4.0/5

henriquesouzalima تقييم TripAdvisor المعتمد

Modern and nice hotel, it follows the same pattern you expect to find in a Novotel hotel. However, I got a little bit disappointed with the reception. They were not very friendly or attentive. We were 2 adults and 2 kids, during the check in they didn't mention anything, but just after they sent a whatsapp message asking if we wanted an extra bed. I answered yes, but nothing happened, not even an answer. Then, I asked in the reception for the extra bed, they said it would be charged, ok, no problem, but they charged only to put blankets on the sofa that was already in the room. In despite of that, the hotel looks very new, the breakfast is excellent, their restaurant was a good option for the dinner too. I liked the idea of giving an empty bottle in each room, wich you can fill with water in the corridor's filter, as you want. The room (bed, bathroom and shower) is very good. The location is great, just in front the square of a big conference hall (The Palace of The Republic), the famous and traditional Kazakhstan Hotel, and right next to the cable car to the Kok Tobe Hill, where many tourists and local people go the see the view, the sunset, etc...

Thank you for sharing your feedback. We’re glad you enjoyed our location, breakfast, and room amenities. We apologize for the service experience during check-in and the confusion about the extra bed. This is certainly not the standard we aim for, and we’ll be reviewing our communication and service processes to ensure smoother interactions in the future. We truly appreciate your input and hope to welcome you back for a more seamless experience.

Great hotel, fantastic staff

ملاحظة Tripadvisor 5.0/5

vivianzyu تقييم TripAdvisor المعتمد

Wasn't expecting much but was really impressed by the hospitality at this hotel. I only had one quick night in Almaty and chose this hotel because of its central location, but the staff made it an extra special stay. The reception staff and porters were absolutely awesome - so friendly, accommodating, and professional. When they found out that I needed to check out at 3AM due to an early flight, they proactively had the kitchen make me a to-go lunchbox since I wouldn't be able to make it to the onsite breakfast. Also really loved the filtered water stations spread across each floor of the hotel.

Thank you so much for sharing your experience! We're thrilled to hear that our central location, friendly staff, and thoughtful amenities like the filtered water stations contributed to making your brief stay in Almaty memorable. We truly value your kind words and appreciate you choosing our hotel. We hope to welcome you back for a longer visit next time!

I expected more

ملاحظة Tripadvisor 2.0/5

Francesco-GRAFFIGNA المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

4 stars international hotel with no currency change? For real? Sauna is kind of small. Few international TV Channels. Rooms are essential. It could have be done better.

Thank you for your feedback. Please note that currency exchange is not a service provided by the hotel; however, most debit and credit cards are widely accepted. Our team is always available to provide advice and information about five nearby currency exchange offices within 500 meters of the hotel. Regarding the rooms and TV channels, they are designed to meet Novotel brand standards, ensuring comfort and consistent quality for all our guests. We appreciate your understanding.

بالاشتراك مع TripAdvisor

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.