فندق هايد دبي 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 2,123 أراء

فندق هايد دبي - Image 1
فندق هايد دبي - Image 2
فندق هايد دبي - Image 3
فندق هايد دبي - Image 4

الوصف

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

Discover

موقع الفندق

فندق هايد دبي

Dubai, Business Bay, Dubai
213208 DUBAI
الإمارات العربية المتحدة

نظام تحديد المواقع العالمي (GPS):25.181667, 55.279056

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

حمّام السباحة

On Site

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  2,123 أراء

ملاحظة أراء العملاء 3.0/5

Yazeed A. الأزواج - تقييمات مؤكدة لفندق ALL

الفرش والكراسي كانت متسخه وما فيه بدورة المياة فرشة اسنان وموس حلاقة

Dear Yazeed A., Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the issues you encountered, including the cleanliness of the mattresses and chairs, as well as the missing bathroom amenities. This is not the experience we aim to provide, and please rest assured that your comments have been shared with the concerned departments for immediate follow-up. We sincerely appreciate you bringing this to our attention, as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future. Kind regards, Zineb Hinnach Assistant Guest Relations Manager

ملاحظة أراء العملاء 3.5/5

Mansoor A. الأصدقاء - تقييمات مؤكدة لفندق ALL

اسعار الروم سيرفس غالية جدا جدا + سعر الغرفة مبالغ فيه ويوجد خيارات بديله قريبه بنفس الجوده + طلبت افضل اطلالة وتم تجاهل طلبي

ملاحظة أراء العملاء 0.5/5

Fahad A. المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

عدم نظافة المخدات والاغطية

Dear Fahad A., Thank you for taking the time to share your feedback. I’m genuinely sorry to hear that the pillows and blankets were not clean during your stay. I can imagine how uncomfortable and disappointing that must have felt, and this is certainly not the experience we want for any of our guests. Please know that we take this very seriously. I’ve personally shared your comments with our housekeeping team so we can address this immediately and prevent it from happening again. Your comfort matters to us, and I hope you’ll consider giving us another chance to make things right. Best regards, Zineb Hinnach Assistant Guest Relations Manager

ملاحظة أراء العملاء 2.5/5

Turki A. الأصدقاء - تقييمات مؤكدة لفندق ALL

تصميم الغرف كئيبه وقديمه وخدمة صف السيارات بطيئة ونظام حساس الاضاءة سيء للاسف يقوم بإطفاء النور وانا بالداخل بالإضافة ان سرعة الإنترنت ضعيفة جداً ، الإيجابيات خدمة الغرف سريعة وخدومين و مطبخ الفندق لذيذ

Dear Turki A., Thank you for taking the time to share such detailed feedback. I’m truly sorry to hear that several aspects of your stay fell short of expectations. The issues you described with the room conditions, valet parking delays, lighting system, and slow internet are understandably frustrating, and I can only imagine how disruptive that must have been. This is not the level of comfort or convenience we want any guest to experience. Please know that your comments have been shared with our team so we can address each of these concerns promptly. Your experience highlights areas where we clearly need to improve, and we’re grateful you brought them to our attention. At the same time, I’m glad to hear that our room service team and kitchen made a positive impression. We will be sure to pass along your kind words to them—they’ll be happy to know they helped brighten your stay. We truly value your feedback, and we hope you’ll consider giving us another opportunity to provide you with a more seamless and enjoyable experience. Best regards, Zineb Hinnach Assistant Guest Relations Manager

ملاحظة أراء العملاء 4.0/5

Mansour A. الأصدقاء - تقييمات مؤكدة لفندق ALL

جميلة

Dear Mansour, Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you are experiencing with your deposit refund. We’re glad to hear that you found the accommodation very nice, but we understand how frustrating it is to wait this long for a refund that should have been processed promptly. The refund timeline depends on the bank’s processing period, but it should never take this long, and we apologize for the miscommunication during checkout. Thank you for your patience, and we hope to resolve this for you without any further delay. Regards, Mouché Scheepers Guest Relations

تقييمات فنادقنا من مستخدمين آخرين

  • 850 أراء 9/10 الموقع
  • 1,549 أراء 8.5/10 الغرفة
  • 2,509 أراء 8.8/10 الخدمة
  • 28 أراء 3.4/10 إنترنت
  • 717 أراء 7.6/10 مستوى النظافة
  • 642 أراء 9/10 شعور
  • 498 أراء 7.7/10 الإفطار
  • 315 أراء 5.3/10 القيمة مقابل المال

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

جميع فنادقنا في دبي