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Excellent cleanliness and attention were provided by the housekeeping team, especially Heera and Sufi. Sufi, who highlighted quality, and Heera, who is extraordinarily talented and professional and exhibits enthusiasm at all times. Heera is to be appreciated for going beyond that and creating magnificent towel masterpieces by hand. Heera's absolutely outstanding levels of service and sweet personality are mainly accountable for Movenpick's solid reputation. He is very charismatic and generous. I strongly recommend. Thank you, Heera and Sufi 🥰

The housekeeping team members Heera and Sufi stand out for their phenomenal hospitality at this gorgeous hotel. Sufi did a thorough job of cleaning, and Heera went above and beyond with his stunning and truly artistic towel creations. Heera is always happy and cheerful, and he knows how to lighten the mood and spread positive energy. I'm fortunate that I chose to stay at this hotel and that I've met with such caring and kind hearted people as Heera. Thank you so much Heera & Sufi ❤️

We stayed in last month and the hotel was so amazing.extremely helpful staff brilliant customer service, convenient location..the staff of hotel is really kind and helpful. Specially to MAY for the excellent service for us...thank you MAY definitely we will be back...

Movenpick Downtown is five mins walk from Dubai Mall but it is removed from the congestion that you get around the mall. The apartments are well spaced and have all the normal amenities that you need. Additionally there is a 24h supermarket right opposite for all your needs. Staff are excellent and a special mention to Yam, Claudine, Kim, Shimbu, Aditya, Roshan and to the chefs. They worked hard to ensure the catered for my sons gluten intolerance. For us the one let down was the breakfast hence the 4/5. They need to freshen it up and get rid off the waffle station and put in an egg station. It makes no sense to order your egg and then wait 15 to 20 mins. However, overall would recommend the hotel especially for families.

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