فندق سوفيتل داون تاون دبي 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.7/5 3,165 أراء

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فندق سوفيتل داون تاون دبي - Image 1
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داون تاون دبي, شارع الشيخ زايد, 126272 دبي, الإمارات العربية المتحدة

الوصف

خدمات الفندق الإضافية

  • الفندق العالمي الوحيد ذو الخمس نجوم المتصل بمول دبي.

  • موقع مركزي متميز

  • تصميم أنيق وراحة استثنائية

  • مطاعم وصالات أنيقة

  • أماكن لإقامة الأحداث تتسم بالمرونة

الإقامات المتوفرة لدينا

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موقع الفندق

فندق سوفيتل داون تاون دبي

داون تاون دبي, شارع الشيخ زايد
126272 دبي
الإمارات العربية المتحدة

نظام تحديد المواقع العالمي (GPS):25.200693, 55.269153

الهاتف
فاكس +971 4 503 6667

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.7/5  3,165 أراء

تقييم TripAdvisor  4.5/5  7,732 أراء

2023 شهادة تميّز

Beautiful Hotel with caring and dedicated staff, a real luxury experience

ملاحظة Tripadvisor 5.0/5

Sandra B تقييم TripAdvisor المعتمد

I'd like my review to be directed to the General Manager Mr. Mohamed Hawwam please, as he should be aware of the incredible team the hotel has. Well before arriving, I made an enquiry about my particular dietary issues (there are many) and if purchasing a Half Board package would be suitable - I received a reply from Guest Experience Manager Lusine, who spoke to the catering team to make sure I would be taken care of. Lusine was amazing. On check in I was greeted by Lamiaa who was simply incredible, nothing was too much trouble and no question too annoying, I am so thankful to her for caring for me - when she noticed how jetlagged I was and made my check-in as quick and smooth as possible. Over the next four days she was so helpful and was always ready with local knowledge, assistance when I needed it and helping to find my way around. She is incredibly kind and empathetic and an absolute credit to your Hotel. Thank you Lamiaa, I really appreciate all you did for me, your kindness has really been the most special thing about my stay at the hotel! The Chef's and their teams in L'Apera and Wakame really looked after me, I could not have been more accommodated and felt very safe! A big thank you to Sylvia, May and Arman for great conversation, drinks and wonderful dinners. All of your team went out of their way to assist me, each and every one of them were caring and kind. I also treated myself to a massage in the spa; my therapist Alma was highly experienced and very skilled in relieving the pressure pain of my sciatic nerve caused by a chronic back injury - not every Therapist can do this - and she was brilliant. Your team really went out of their way to make my 60th Birthday trip something particularly special for me, Dubai was the last stop for me in a 6 week trip (though my 4th time in Dubai) and I am so glad I chose the Sofitel. Thank you everyone. Sandie, Melbourne, Australia.

Good Hotel with Responsive Service

ملاحظة Tripadvisor 5.0/5

ashishgH3898PD المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I stayed at the Sofitel Downtown Dubai and overall had a good experience. The first room I was assigned was next to the road and quite noisy. However, after I requested a change, the staff quickly accommodated me and moved me to a room on the other side, which was much more peaceful. Their responsiveness and willingness to ensure my comfort were greatly appreciated. The hotel itself is well-maintained, with elegant decor and a great location close to Dubai’s main attractions. Despite the initial hiccup, I enjoyed my stay and would consider returning.

Dear Valued Guest, Thank you for sharing your experience at Sofitel Dubai Downtown. I’m delighted to hear that you enjoyed your stay and appreciated our elegant décor, prime location, and the overall service provided by our team. I regret the initial inconvenience caused but am pleased to know that our team was able to promptly resolve the matter and ensure your comfort. Your kind words about their responsiveness mean a lot to us, as we strive to provide exceptional service to all our guests. It’s wonderful to hear that, despite the initial hiccup, you had an enjoyable stay and would consider returning. We look forward to welcoming you back for an even more seamless experience in the future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Sofitel Dowtown Dubai

ملاحظة Tripadvisor 1.0/5

shaiq2018 Friends getaway - تقييم TripAdvisor المعتمد

Once a place to stay turned disaster this time around. Right from the check-in we started off on a wrong foot. After a long flight you want to go to your room and relax but key wasn’t working so had to go down again to recharge it. As soon as we entered the suite there was a pungent smell of wet carpet, icing on the top was humiliation I received when I invited my guests over. The whole staff was after their ID’s despite they were already given when the came up, there were repeated calls and visit by reception staff making me feel like a fugitive. It was very embarrassing in front of my friends. Despite being a diamond member of Accor if I am treated like then I feel sorry for people who don’t have this privilege. I would avoid staying here next time

الخدمة ممتازة

ملاحظة أراء العملاء 4.5/5

مجهول العائلات - تقييمات مؤكدة لفندق ALL

هذه تجربتي الثالثة في الفندق وفي كل مره أزوره اجد هناك تطور ملحوظ في جميع المجالات أتمنى لكم المزيد من التقدم والتطور.

Dear Valued Guest, Thank you for sharing your positive experience from your recent stay at Sofitel Dubai Downtown. We are delighted to learn that you had a pleasant time at our hotel. We are excited to have the opportunity to welcome you back in future. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

Excellent Service

ملاحظة Tripadvisor 5.0/5

Man Ling Cherry H تقييم TripAdvisor المعتمد

The room was very clean and modern. The service was excellent, and Adnan provided outstanding service with a big smile. We will definitely visit again.our all my stay was good food is good location is very near to Dubai mall staff is very friendly

Dear Guest, Thank you for your kind review. We are thrilled to hear that you enjoyed the clean, modern rooms and excellent service. Adnan and the entire team are delighted to know they made your stay memorable with their hospitality. We are also glad you appreciated the convenient location near Dubai Mall and our culinary offerings. We look forward to welcoming you back for another great experience soon. Warm regards, Lusine Iskandaryan Guest Experience Manager Sofitel Dubai Downtown

بالاشتراك مع TripAdvisor

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منشآتنا الأخرى القريبة

جميع فنادقنا في دبي

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.