سويس أوتيل المروج

سويس أوتيل المروج 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 822 أراء

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خدمات الفندق الإضافية

  • أجواء فندقية على غرار المنتجع مع حوض سباحة خارجي في موقع المدينة.

  • يوفر مكانًا نابضًا بالحياة لأي عمل أو حدث اجتماعي

  • مجموعة واسعة من خيارات الطعام

  • تتوفر خدمات الساونا والتدليك للاسترخاء

  • مرافق واسعة مع ملعب تنس وملعب إسكواش

فندق ALLSAFE معتمد

موقع الفندق

سويس أوتيل المروج

شارع المستقبل, مقابل دبي مول, داون تاون دبي
117546 دبي
الإمارات العربية المتحدة

نظام تحديد المواقع العالمي (GPS):25.2031987, 55.2777975

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

الخلاصة
في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • فندق مجهّز لذوي الاحتياجات الخاصة
  • الرفاهية
  • مكيف
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات

الإقامات المتوفرة لدينا

وكل غرفة من الـ 251 غرفة وجناح إما تطل على المدينة أو المجمع بما في ذلك غرف الضيوف بالطابق التنفيذي. وتُضفي الغرف المتصلة مزيدًا من المرونة على الإقامة العائلية في دبي.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  822 أراء

تقييم TripAdvisor  4.5/5  5,818 أراء

Thanks

ملاحظة Tripadvisor 5.0/5

Iinenpaper العائلات - تقييم TripAdvisor المعتمد

House keeping comes on time and they do a great job. Thank you to Hasib and Sylvester. Their supervisor Mr. Ajard Salim. The cleaning is thoroughly done. The maintain team is also good. They come 24/7z

Disappointed

ملاحظة Tripadvisor 1.0/5

bityb2021 Couples - تقييم TripAdvisor المعتمد

I don’t know what happened to the hospitality where you are warmly welcomed, we checked in at 11pm with one man in the reception who was apparently annoyed that wr made him work at that time so we felt like he gives us the worst room ever we did not complain about even though that we found empty bottles of milk in the mini bar a lot of hair in the washroom. The next day in the restaurant for diner the pizza was not acceptable we could not even continue the first slice when we report it to the manager his answer was this is the first time we never receive complain and he even mentioned that he had the same pizza at 4pm like we are supposed to like it as he did at the end he applied 20% discount on the bill as a compensation when we requested to change it with another meal even though that we have 50% discount already on food and beverage we did not want to complain again because we were tired of this miscommunication. The big drama happened on the departure day the lady in the morning was kind she gives us late checkout at 3pm.

Dear Ms. Bityb, On behalf of our team and myself at Swissotel Al Murooj Dubai, we wish to thank you immensely for taking the time to convey your comments about your experience during your stay with us. Please allow me to express my deepest apologies for the inconveniences that you experienced and we understand your frustration as we failed to provide you with the degree of service you expected from Swissotel Al Murooj Dubai. All of your comments related to attitude of our staff, housekeeping services and culinary offers have been forwarded to the relevant department heads and the training manager for immediate remedy and to avoid reoccurrence. We truly appreciate your valuable and constructive feedback which will help us to constantly improve. Once again, we truly thank you for your time and feedback. We hope that you will give us the opportunity to better serve you in the future. We look forward to welcoming you back to our Hotel. Kindest regards, Sami Ishak Cluster Director of Finance

The best family outing

ملاحظة Tripadvisor 5.0/5

Jhenrian13 العائلات - تقييم TripAdvisor المعتمد

The place Is very nice ..people are accomodating especially ms Josephine and the Filipino guy in the reception...they are amazing ..the scenery was also good . A place we will come back with family and friends

Dear Ms. Jhenrian, Thank you for sharing your experience with our online family. We strive to offer a memorable experience and are glad to see that it reflected on your last visit. Hope to see you again soon. Best regards, Sami Ishak Cluster Director of Finance

Mr

ملاحظة Tripadvisor 5.0/5

635dares المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Good hospitality from Merta and EKA. The cleaning service is good and they change all the linings. The both parties work in good team to clean all my apartment and I wish to see them again. The residence is good

Dear Mr. Dares, We take pride in knowing that you have had an enjoyable stay at Swissotel Al Murooj Dubai. Thank you for staying with us and for sharing your experience with other travelers. We are looking forward to welcoming you back soon. Best regards, Sami Ishak Cluster Director of Finance

A very pleasant weekend

ملاحظة Tripadvisor 5.0/5

663jazming المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I transferred to Swissotel after a week long business meeting in Media City. Swissotel is a great place, very near to the Dubai Mall, Burj Khalifa and all types of restaurants. Its staff are very responsive, especially Rhita at the front desk and Komang Widiana. Komang made my stay very pleasant with his wonderful customer service!

Dear Ms. Jazming, Thank you for taking the time to post your review following your recent visit to Swissotel Al Murooj Dubai on TripAdvisor. We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and attentiveness throughout all departments which made your stay a perfect one. Your recognition of Rhita and Komang is highly appreciated. It is always with pride that I personally share with my colleagues such kind praise for their efforts to exceed guests expectations and provide a truly personalized service on all occasions. With thanks once again, and we look forward to the opportunity of welcoming you back to Swissotel Al Murooj Dubai in the very near future. Kind regards, Sami Ishak Cluster Director of Finance

بالاشتراك مع TripAdvisor

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