Grand Mercure Dalat 5 stars

Customer review rating (ALL Rating) 4.6/5 530 reviews

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Description

Hotel extras

  • Walking distance to Da Lat Old Railway Station

  • Convenient location, easily to visit Linh Phuoc (Ve Chai) Pagoda, Da Lat Market, et cetera.

  • Perfect base on exploring local culture, located near Lycée Yersin - Pedagogical College.

  • Beautiful landscapes and gardens resort with perfect location right at the heart of the city.

  • Nearby many local stops and places, a perfect location to explore the city culture & cuisine.

Our accommodation(s)

Book this hotel
Room 1

Featuring two twin beds, a walk-in shower, and a separate restroom. Stay connected with free WiFi and a smart TV. These hotel rooms in Da Lat provide the perfect blend of comfort and practicality at Grand Mercure Dalat Resort.

  • Views:

    Garden View

Max. number of persons
2
Area
From 35 / 376 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 35 / 376 sq ft
  • Bedding 2 x Single bed(s)
  • Views: Garden View

Relax in our 35 sqm Superior Hollywood Room, featuring a convertible twin-to-double bed, sleek bathroom, and 43" TV. Experience premium accommodation in Da Lat with free Wi-Fi and modern comforts at Grand Mercure Dalat Resort.

  • Views:

    Garden View

Max. number of persons
2
Area
From 35 / 376 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Enjoy a refined family escape in our 50sqm Junior Suite. Featuring a king bed, fun bunk beds, and a separate bathtub for winding down. It is the perfect choice for family accommodation in Da Lat at Grand Mercure Dalat Resort.

  • Views:

    Garden View or Park view

Max. number of persons
4
Area
From 50 / 538 sq ft

Bedding

King size bed(s) x1

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Enjoy a refined family escape in our 50sqm Junior Suite with a balcony. Featuring a king bed, fun bunk beds, and a separate bathtub. The ultimate choice for family accommodation Da Lat has to offer at Grand Mercure Dalat Resort.

Max. number of persons
4
Area
From 50 / 538 sq ft

Bedding

King size bed(s) x1

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Enjoy French flair with a 43" smart TV, rain shower, and coffee machine. Your stay includes an exclusive Executive Pass and bespoke benefits. Experience the best hotel rooms in Da Lat at the prestigious Grand Mercure Dalat Resort.

  • Views:

    Garden View or Park view

Max. number of persons
2
Area
From 45 / 484 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Experience convenience with a 43" smart TV, rain shower, and pod coffee machine. Enjoy an exclusive Executive Pass and bespoke benefits. Discover premium accommodation in Vietnam at the Grand Mercure Dalat Resort.

  • Views:

    Garden View

Max. number of persons
2
Area
From 45 / 484 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

French elegance with convertible twin-to-king beds, a 43" smart TV, and a rain shower. Your stay is elevated by an exclusive Executive Pass. Experience top-tier accommodation in Da Lat at the Grand Mercure Dalat Resort.

  • Views:

    Garden View

Max. number of persons
2
Area
From 45 / 484 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

Presidential Suite, 2 double beds

Relax in our 2-bedroom Presidential Suite, featuring a private courtyard. Blending French artistry with an outdoor haven, this suite includes an Executive Pass and elite privileges. Experience a truly premium hotel in Da Lat at Grand Mercure.

  • Views:

    City View or Garden View or Panorama view or Park view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 150 / 1614 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Satellite/cable colour TV
  • TV room service ordering
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning kit
  • Hair dryer
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Hotel location

Grand Mercure Dalat

03 Nguyen Du Street, Ward 09
670000 Da Lat
Vietnam

GPS:11.945187, 108.459494

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 131 rooms
  • One room for people with reduced mobility
  • 42 family rooms
  • 14 connecting rooms
  • 131 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Vietnamese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Disco/Nightclub
  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

2 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

BBQ / Picnic Area

  • BBQ / Picnic Area Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Bicycles with children''s seats
  • Outdoor playground for children
  • Play area
  • Green area
  • On site
  • Outdoor parking
  • Public
  • Parking opened 24/7

Vehicles

  • Bus parking

BAO Eatery Dalat is a modern Chinese restaurant blending Guangdong and Sichuan flavors with a vibrant, interactive vibe. Inspired by communal dining, every meal celebrates bold craft.

Moon Lounge

Other informations

Payment

  • Cash
  • Credit card
  • Cheque
  • Voucher
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Mastercard Parcelamento 2x
  • Mastercard Parcelamento 3x
  • Mastercard Parcelamento 4x
  • Mastercard Parcelamento 5x
  • Mastercard Parcelamento 6x
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa
  • Visa Parcelamento 2x
  • Visa Parcelamento 3x
  • Visa Parcelamento 4x
  • Visa Parcelamento 5x
  • Visa Parcelamento 6x

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Underground Cellar
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

At Moon Lounge, immerse yourself in a cocktail experience that awakens every sense. Each drink tells a story, blending bold local ingredients with expert mixology. With every sip, discover unique flavours that surprise, seduce, and linger.

Fleurie Café

Reimagine your daily cuppa at Fleurie Café, Da Lat. Immerse yourself in local coffee, tea, and aromatic French pastries. From freshly brewed blends to exquisite savory treats, join us for a truly indulgent moment in a uniquely refined setting.

Bar Type
BAR
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash
  • Credit card
  • Cheque
  • Voucher
  • Luncheon voucher
  • Holiday voucher
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • Mastercard Parcelamento 2x
  • Mastercard Parcelamento 3x
  • Mastercard Parcelamento 4x
  • Mastercard Parcelamento 5x
  • Mastercard Parcelamento 6x
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa
  • Visa Parcelamento 2x
  • Visa Parcelamento 3x
  • Visa Parcelamento 4x
  • Visa Parcelamento 5x
  • Visa Parcelamento 6x

Reimagine your daily cuppa at Fleurie Café, Da Lat. Immerse yourself in local coffee, tea, and aromatic French pastries. From freshly brewed blends to exquisite savory treats, join us for a truly indulgent moment in a uniquely refined setting.

DEUX AMANTS RESTAURANT offers buffet breakfast in open space with perfect view out of a lavender garden.

With an elegant and sophisticated space and a capacity of up to 300 guests in round tables set up, banquet space at Mercure Dalat Resort is exactly the perfect place to organize your luxurious parties and events.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  530 reviews

Customer review rating 5.0/5

Thi K. T. T. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Pg K. D. A. K. Families - Confirmed reviews ALL

Customer review rating 2.5/5

Thi K. N. H. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Alun W. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Teck H. C. Friends - Confirmed reviews ALL

Dear Mr. C., Thank you so much for taking the time to share such a wonderful review - it truly means a lot to our team! We're delighted to hear you enjoyed your stay with us, and your kind words have been shared with the entire staff. As a distinguished ALL Gold Member, your continued trust and patronage are of immense value to us, and we remain steadfast in our commitment to surpassing your expectations at every opportunity. Besides, I would apology for the issue of the wake up call. Please be rest assured that we will look into your feedback seriously to improve our service properly. It would be our pleasure to welcome you back again soon. Until then, we wish you all the best, and please know our doors (and our warmest smiles) will be ready for you whenever you return! Warm regards, Ricky NGUYEN Front Office Manager

Customer review rating 1.5/5

Alun W. Business - Confirmed reviews ALL

Despite being there for Business and having gold status we were put in a tiny room next to a constant barrage of screaming children. Have a bruised shin from hitting the bed corner as the bed was too big for the small room. Would not stay again.

Customer review rating 4.0/5

Teck H. C. Friends - Confirmed reviews ALL

all goes well except not given early check-in for Accor Gold Explorer member even though i reach after 1 pm. Requested for wake up call at 5.30 am physically at the lobby on 12 Aug but did receive any.

Dear Mr. C., Thank you so much for taking the time to share such a wonderful review - it truly means a lot to our team! We're delighted to hear you enjoyed your stay with us, and your kind words have been shared with the entire staff. As a distinguished ALL Gold Member, your continued trust and patronage are of immense value to us, and we remain steadfast in our commitment to surpassing your expectations at every opportunity. Besides, I would apology for the issue of the wake up call. Please be rest assured that we will look into your feedback seriously to improve our service properly. It would be our pleasure to welcome you back again soon. Until then, we wish you all the best, and please know our doors (and our warmest smiles) will be ready for you whenever you return! Warm regards, Ricky NGUYEN Front Office Manager

Customer review rating 3.5/5

Thi X. P. T. Families - Confirmed reviews ALL

The room is super clean and comfortable especially the pillow is so soft and flexible movements,

Thân gửi Chị Phương, Chúng em xin chân thành cảm ơn Chị đã dành thời gian hoàn thành khảo sát và chia sẻ những đánh giá sau kỳ nghỉ tại Grand Mercure Đà Lạt - chúng em thực sự trân trọng mỗi vị khách đã giúp chúng em hiểu rõ hơn về trải nghiệm của mình. Những chia sẻ của Chị đã được chúng em gửi đến ban quản lý, và chúng em đang nghiêm túc xem xét, tìm hiểu kỹ hơn về sự việc. Chúng em rất mong có cơ hội để khắc phục - xin Chị vui lòng liên hệ trực tiếp với chúng em qua email Vu… để chúng em có thể hiểu rõ hơn về trải nghiệm của Chị và nỗ lực hết sức để lấy lại niềm tin nơi Chị. Một lần nữa, chúng em xin cảm ơn Chị Phương đã cho chúng em cơ hội được phục vụ, và rất mong sẽ sớm được đón tiếp Chị trở lại để mang đến trải nghiệm đúng như những gì Chị xứng đáng được nhận. Trân trọng, Ricky NGUYEN Quản Lý Bộ Phận Tiền Sảnh

Customer review rating 4.5/5

Cam B. D. Families - Confirmed reviews ALL

The receptionist is very kind and offer us an upgrade to balcony room.

Thân gửi Anh Bình, Chúng em xin chân thành cảm ơn Anh đã dành thời gian chia sẻ những dòng đánh giá tuyệt vời - đây thực sự là nguồn động viên vô cùng lớn lao đối với cả đội ngũ! Chúng em rất vui khi biết Anh đã có một kỳ nghỉ trọn vẹn cùng khách sạn, và những lời chia sẻ ấm áp của Anh đã được gửi đến toàn thể nhân viên. Là một thành viên ALL Classic, sự tin tưởng và ủng hộ không ngừng của Anh có ý nghĩa vô cùng to lớn đối với chúng em, và chúng em luôn nỗ lực hết mình để vượt qua mọi kỳ vọng của Chị trong mỗi lần ghé thăm. Chúng em rất mong sớm được đón tiếp Anh Bình trở lại. Trong thời gian chờ đợi, kính chúc Anh Bình luôn dồi dào sức khỏe và nhiều niềm vui, và xin Anh yên tâm rằng cánh cửa khách sạn (cùng những nụ cười nồng ấm nhất) sẽ luôn sẵn sàng chào đón Anh bất cứ khi nào quay lại! Trân trọng, Ricky NGUYEN Quản Lý Bộ Phận Tiền Sảnh

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Need to train the reception staff to communicate very well

Customer review rating 5.0/5

Kenton P. Couples - Confirmed reviews ALL

A uniquely designed hotel spread across multiple buildings and areas connected by the first ever golf buggy I've taken to get to my room - though without luggage it's an easy walk. With ALL Platinum status I was given a lovely upgrade to a junior suite with a patio, a truly excellent modern and spotless room in gorgeous grounds, and the hotel had reached out in advance and laid on a couple of cute customised welcomes for us. Service was exceptional throughout, and everyone seemed happy in their jobs - even when they didn't know we were watching we could see staff at all levels communicating happily with each other whilst clearly working hard. Breakfast was an impressive spread, and the hotel made us special veggie pho each day. After the second day the staff were reserving our favoured balcony terrace table and bringing our regular coffee and juice choices without us even asking. A special shout-out to Hau and Ngoc who were always friendly and helpful. We also met the GM a couple of times with whom we had genuine and insightful interactions. Location isn't epic, but it's a short Grab from the lake and the night market, and we chanced upon Nho Veggie and its Bun Cha Ha Noi which we had for five days in a row as the nicest food we had in six weeks in Vietnam and a giveaway at just 40K with a drink. Like anywhere in Vietnam it's extremely safe and the locals are lovely. Imperfections? Not many. The gym is small and dreadful, its single cable machine broken in a heap by the door. The hotel's Moon bar is listed on Google Maps and the hotel's own website as open daily, which was a downer on our last night when we returned for a last drink there and it turns out to be closed midweek. It's one of the most expensive hotels in Dalat - more than double the alternatives we were considering - but we wanted that Accor Platinum love after a month in an apartment elsewhere, and we got it completely. Would definitely stay again. Can't say fairer than that!

Dear Mr. Kenton, Thank you so much for taking the time to share such a wonderful review — it truly means a lot to our team! We're delighted to hear you enjoyed your stay with us, and your kind words have been shared with the entire staff. As a distinguished ALL Platinum Member, your continued trust and patronage are of immense value to us, and we remain steadfast in our commitment to surpassing your expectations at every opportunity. It would be our pleasure to welcome you back again soon. Until then, we wish you all the best, and please know our doors (and our warmest smiles) will be ready for you whenever you return! Warm regards, Ricky NGUYEN Front Office Manager

Customer review rating 5.0/5

Christopher S. P. Couples - Confirmed reviews ALL

This incredible property has a most serene sense of calm throughout. Meticulously manicured gardens with exotic plants , tall pines surrounding perimeter , fresh garden flowers throughout the rooms and general areas. Wonderful dining experiences with a huge main facility encompassing delightful outdoor seating options to experience Dalat clean and refreshing atmosphere

Customer review rating 1.5/5

Thi H. H. L. Families - Confirmed reviews ALL

Receiptionist requested us to make deposit 2 million vietnam dong at checking in! When we checked out June 26! They said the deposit will return within 10 days! But until now I called and emailed to the hotel, no one follow up my case with clear answer! They only said they had problem with POS machine! I do not think this is the right answer. Pls return my deposit immediately

Customer review rating 3.5/5

Ngoc T. T. P. Families - Confirmed reviews ALL

The room was clean and comfortable. However, it was inconvenient to carry luggage up several flights of stairs, especially for families with young children. There was only one staff member helping with luggage, so we ended up carrying our own bags most of the time. The swimming pool is quite far from the rooms, and there were no clear signs, so it took us a while to find it. We also had to walk to the pool in the rain because the shuttle only operates during check-in and check-out. Overall, the room was good, but better luggage assistance, clearer directions, and a shuttle service to the pool would greatly improve the guest experience.

Customer review rating 3.5/5

Tan B. C. R. Couples - Confirmed reviews ALL

Location is good as it is in quiet area. Room is spacious and clean. However, the gym is poorly equipped eg elliptical machine and Universal machine are in poor state of maintenance. No yoga mat. There is no lunch service at the restaurant or food and drink service by the pool. Too many screaming children.

Customer review rating 4.5/5

Huynh T. P. Couples - Confirmed reviews ALL

A short joyful stay in Da Lat

Customer review rating 5.0/5

Nguyen T. V. Families - Confirmed reviews ALL

Towels are very old and turning into light yellow. Must be replaced.

Customer review rating 5.0/5

Faizal B. K. M. Families - Confirmed reviews ALL

I had a wonderful stay at Mercure Dalat. The hotel compound is beautifully designed and creates a relaxing atmosphere from the moment you arrive. The room was clean, comfortable, and well-maintained throughout my stay. The toilet was also spotless, which I greatly appreciated. The service provided by the staff was excellent. Everyone was friendly, attentive, and extremely helpful. A special thank you to the team for assisting us with restaurant bookings, which made our trip much more convenient. I also appreciated the thoughtful touches, such as the complimentary fruit plates and daily chocolates, which added a warm and welcoming feel to our stay. We experienced an issue with the minibar not being cold, but the staff responded promptly and replaced it twice in an effort to resolve the problem. Their professionalism and willingness to help were truly commendable. Overall, Mercure Dalat provided a memorable experience with beautiful surroundings, excellent service, and attentive hospitality. I would gladly stay here again and highly recommend it to anyone visiting Da Lat.

Customer review rating 5.0/5

Thanh N. P. Families - Confirmed reviews ALL

Everything about our stay was perfect. The reservation process was smooth and the team was very supportive. The front desk staff were professional, warm, and attentive throughout our stay. We really appreciated the early check-in. Our room was clean, beautifully designed, and the VIP setup was well-executed. The surprise birthday arrangement was a lovely touch, and the cake tasted great. Excellent hospitality!

Customer review rating 5.0/5

Tung C. C. N. Couples - Confirmed reviews ALL

I would like to express my sincere appreciation for the exceptional hospitality and service I experienced during my recent stay at Mercure Da Lat. First of all, as an Accor Gold member, I truly felt warmly welcomed from the moment I arrived. The early check-in and complimentary room upgrade were highly appreciated and made me feel genuinely valued as a guest. I would also like to extend special recognition to Ms. Ngoc at Reception, who was incredibly helpful throughout my stay. She was warm, professional, attentive, and went above and beyond to assist whenever needed. Her kindness and hospitality genuinely enhanced my overall experience and left a lasting impression. What impressed me even before stepping into the hotel was the remarkable care and attention given to the property. It was immediately noticeable how meticulously maintained the surroundings were from the spotless cleanliness to the beautifully groomed gardens, flowers, and greenery. It clearly reflects the dedication and pride of your gardening and housekeeping teams. The housekeeping service throughout my stay was also excellent. I was pleasantly surprised to experience turn-down service, which added a thoughtful touch and elevated the overall comfort of the stay. The breakfast buffet, while perhaps not overly extravagant, offered an impressively thoughtful selection catering to guests with diverse dietary preferences. To my surprise, there was even sparkling wine available, which made breakfast feel a little more special. Overall, I found the breakfast to represent excellent value for money. In short, I had a truly wonderful experience at Mercure Da Lat. I will certainly return whenever I visit Da Lat again and will gladly recommend your hotel to friends and family. Please extend my appreciation to the entire team for their hard work and dedication, especially Ms. Ngoc for her outstanding service. I sincerely hope you continue to maintain this excellent standard.

Customer review rating 4.5/5

Hoang M. T. N. Couples - Confirmed reviews ALL

Second time here and loved the hotel and grounds. Rooms are nicely decorated and very comfortable. Staff are very friendly and helpfull too.

Customer review rating 5.0/5

Nguyen C. Q. P. Families - Confirmed reviews ALL

Professional staff Warmly and cozy stay

Customer review rating 4.5/5

Huyen T. N. Q. T. L. Families - Confirmed reviews ALL

Beautiful resort

Customer review rating 5.0/5

Van V. N. Families - Confirmed reviews ALL

All staff were super friendly, and welcoming. The garden was beautiful, room was very clean. The breakfast had a great variety of options. I truly enjoyed my stay.

Other web-users rate our hotel

  • 132 reviews 9.2/10 Location
  • 244 reviews 8.1/10 Room
  • 331 reviews 8.4/10 Service
  • 190 reviews 8.4/10 Amenities
  • 142 reviews 9.7/10 Vibe
  • 129 reviews 9/10 Breakfast
  • 92 reviews 8.3/10 Cleanliness
  • 12 reviews 0.8/10 Wellness Area

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