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ibis budget London Heathrow T5 3 stars

Customer review rating 4.1/5 145 reviews

ALLSAFE approved hotel

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ibis budget London Heathrow T5
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+ 17 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Hoppa Bus shuttle service can take hotel guests to and from the airport

  • On-Site parking

  • 10 min. drive from Heathrow Airport

  • On-site restaurant and bar

Hotel location

ibis budget London Heathrow T5

Calder Way, Horton Road
Colnbrook
SL30AT heathrow
united kingdom

Tel: +442081543677

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON HEATHROW At 4km / 2 miles - Shuttle paying

  • By car

    M25 JCT 14 At 0km / 0 miles

  • By train

    HEATHROW T5 At 4km / 2 miles

  • By train

    HEATHROW T5 At 4km / 2 miles

GPS :51.46969, -0.51057

Hotel services

Ibis Budget London Heathrow T5 Non contractual photo

Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Ibis Budget

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 142 rooms
    • 5 rooms for people with reduced mobility
    • 16 family rooms
    • No connecting room
    • 100 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • English
    • French
    • Portuguese
  • Laundry / Valet Services
    • Laundry / Valet Services
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-in
    • Express check-out
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • LONDON HEATHROW Additional charge
    • LHR Additional charge
  • On site car park Additional charge
    • On site
    • Private
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Our guest reviews for
ibis budget London Heathrow T5

100% genuine reviews from our guests

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ALL Rating 4.1/5

145 reviews

Ideal for T5

Customer review rating 4.5/5

Andrew Business - 19/10/2021 Confirmed reviews ALL

The ibis is nice, I believe going through a refurbishment. I stayed in one of the new rooms, which was modern and comfortable. The staff where friendly and not bad food. Only downside was finding the right bus to the hotel from T5, it wasn’t the H5D as told by the hotel and the hotel hopper website but the H5A and tell the driver where you going. But no fault of the hotel.

Dear Andrew J., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manager Ibis Hotel T5

Well located

Customer review rating 5.0/5

M Couples - 15/10/2021 Confirmed reviews ALL

It was a good stay , nice and clean and smelling fresh. Staff was very friendly and helpful.

Dear Michaela V., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manager Ibis Hotel T5

Well located, average stay

Customer review rating 2.5/5

Julia Couples - 14/10/2021 Confirmed reviews ALL

The staff were delightful, the room was adequate but what we paid for. The bottom sheet was laid double on the mattress so we had to take it off and make the bed. The shower was good. We were appalled by the café menu. Not a veg or salad to be seen. Deeply depressing if burgers and pizzas are all your guests want to eat. The starters were t exactly appetising either.

Dear Julia W., Thank you for taking the time to tell us about your experience at the ibis budget London Heathrow T5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stacey Lucas Guest Services Manager Ibis Hotel T5

Not a good stay

Customer review rating 0.5/5

Anonymous Couples - 14/10/2021 Confirmed reviews ALL

After I had paid for breakfast I was told that I did not pay when I was about to have breakfast in the morning I was very embarrassed I was then told to bring my proof of payment I went down my room then the room refused to open with the card I was given I have to go back down to get the card activated again it was a mess wasn't happy at all at the end I show my proof

Dear Patience A., Thank you for taking the time to tell us about your experience at the ibis budget London Heathrow T5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stacey Lucas Guest Services Manager Ibis Hotel T5

Well Located, excellent value

Customer review rating 4.5/5

Steve G. Couples - 14/10/2021 Confirmed reviews ALL

One night stay at the Ibis to avoid an early trip to Heathrow. Easy to find, good parking and a really clean and well equipped room. Comfortable bed, quiet room, at a really reasonable price.

Dear Stephen G., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manager Ibis Hotel T5

Better than some non-budget hotels

Customer review rating 5.0/5

Peter C. Couples - 09/10/2021 Confirmed reviews ALL

We've never had a bad experience with Ibis Budget and this stay at their Heathrow T5 hotel was no exception. Most notable was the helpfulness of the staff which was probably the best we've ever received. Courteous and friendly, nothing was too much trouble. For example, at breakfast, the only hot food choice for my wife (who is veggie) was beans and scrambled egg. When she asked if there was anything else, the chef immediately offered to cook some veggie sausages for her. Overall the food was excellent too. The evening before, I had probably one of the best burgers ever, and my wife loved her meal too; it's not easy to please a vegetarian! As usual the Ibis Budget room was bright, well appointed and comfy. We will definitely be back.

Dear Peter C., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manager Ibis Hotel T5

Great location and value for money

Customer review rating 4.5/5

Lewis Business - 06/10/2021 Confirmed reviews ALL

Great value for money. Well located (5’ away from T5). Staff was great and very helpful

Dear SANZ L., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget T5 Team
Customer review rating 0.5/5

Anonymous Friends - 03/10/2021 Confirmed reviews ALL

Food dreadful, no hairdryer to far from terminal

Dear Wendy L., Thank you for taking the time to tell us about your experience at the ibis budget London Heathrow T5. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Budget Heathrow T5

Good location for Heathrow

Customer review rating 4.0/5

David Solo - 02/10/2021 Confirmed reviews ALL

The hotel was acceptable and the room was clean and tidy with minimal noise. The problem at the moment is getting to airport hotels after a certain time, and the taxi fare is a flat £25.

Dear David D., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manager Ibis Budget T5

Comfortable stay conveniently situated

Customer review rating 4.0/5

Mary T. Couples - 29/09/2021 Confirmed reviews ALL

Difficult to find the venue! Friendly helpful staff. Clean, bright, well appointed room. Very easy and quick to get to the airport.

Dear Mary T., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manger Ibis Budget Heathrow T5

Better than expected - very clean but small room

Customer review rating 3.5/5

Cathy Couples - 29/09/2021 Confirmed reviews ALL

SIgnage from the street so small as to be almost impossible to see especially in the dark. Slow check in process. Room is small but very clean. Good lighting and temperature control. Better than expected for the price.

Dear cathy p., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manager Ibis Budget Heathrow T5

GREAT STAY

Customer review rating 5.0/5

Dr J. R. A. Solo - 25/09/2021 Confirmed reviews ALL

GREAT EXPERIENCE AND GOOD STAY

Dear joshua rufus A., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manager Ibis Budget T5

Very well located

Customer review rating 4.5/5

Roseline D. Families - 22/09/2021 Confirmed reviews ALL

I enjoyed my brief stay at ibis

Dear Roseline D., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget T5 Team

Good stay after BA cancelled my flight

Customer review rating 5.0/5

Gemma Solo - 22/09/2021 Confirmed reviews ALL

Can’t speak highly enough of the staff, especially the guy that check me in. Kind friendly and helpful. I was upset when I arrived after BA cancelled my flight home without informing me and felt so much better after my check in Thank you Hotel was clean bed was comfortable And convient for airport terminal 5 £11 in taxi to airport

Dear Gemma K., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget T5 Team

Overnight Stay

Customer review rating 4.5/5

Joe Solo - 21/09/2021 Confirmed reviews ALL

This is the second time I’ve booked just a standard room and I’ve ended up getting a family room.

Dear Joseph S., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget T5 Team

Good stay

Customer review rating 3.5/5

Bob G. Families - 19/09/2021 Confirmed reviews ALL

Easy check in Great location Parking Easy checkout

Dear Alexander N., We very much appreciate your comments regarding your stay at the ibis budget London Heathrow T5. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stacey Lucas Guest Services Manager Ibis Budget T5

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