Dear Valued Guest, Thank you so much for your kind feedback and the perfect score, and for being a valued Gold member of ALL Accor Live Limitless! We are truly delighted to hear that you had a comfortable business stay with us and that every aspect of your experience — from check-in, accommodation, cleanliness, WiFi, and our team, to your check-out — exceeded your expectations. Your kind appreciation of our team member has been shared with our entire hotel team and means a great deal to all of us. We look forward to welcoming you back to Novotel Istanbul Bomonti very soon! Warm regards, Management Team Novotel Istanbul Bomonti

Dear Valued Guest, Thank you so much for your kind feedback and the perfect score! We are truly delighted to hear that you found our location excellent and close to the main attractions, and that our service — from reception to our bellman team — was outstanding throughout your family stay. Your kind appreciation of our team members has been shared with our entire hotel team and means A. great deal to all of us. It is also A. great pleasure to know that you would highly recommend both our hotel and the ALL Accor loyalty programme. We look forward to welcoming you and your family back to Novotel Istanbul Bomonti very soon! Warm regards, Management Team Novotel Istanbul Bomonti

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay at Novotel Istanbul Bomonti. We are sorry to learn that your experience did not meet your expectations, particularly regarding our location and the comfort of your room. We understand that our hotel's hillside location may not be ideal for guests who prefer to explore the surrounding area on foot, and we appreciate your honest comments. We also regret that the room layout and storage space did not provide the level of comfort you were expecting. Your observations are valuable and have been shared with the relevant teams as part of our continuous efforts to improve the guest experience. On A. positive note, we are pleased to know that you were satisfied with your booking experience, check-in and check-out processes, and that our team made A. favorable impression during your stay. We truly appreciate your feedback and hope to have the opportunity to welcome you again in the future, where we will do our best to provide you with A. more comfortable stay. Kind regards, Hotel Management Team Novotel Istanbul Bomonti

Dear Guest, Thank you very much for sharing your wonderful feedback and for awarding us a perfect score following your stay at Novotel Istanbul Bomonti. We are delighted to know that you and your family enjoyed your stay and that our team contributed to making your experience a memorable one. Your special recognition of our Front Office Supervisor, is truly appreciated. We will be delighted to share your kind words with him and the entire team. It is also a pleasure to know that you enjoyed every aspect of your stay, from your arrival to your departure, and that our commitment to service and hospitality met your expectations. Thank you once again for choosing Novotel Istanbul Bomonti. We look forward to welcoming you and your family back for another exceptional stay in the near future. Kind regards, Novotel Istanbul Bomonti Management Team

Dear Valued Guest, Thank you so much for your heartwarming feedback and the perfect score! We are truly delighted to hear that you found our hotel exceptional and spotlessly clean, and that our team — from our cheerful and ever-helpful bellman, to our attentive reception colleagues, and our wonderful breakfast chef who always strives to offer the best — made such a memorable impression on you. Your kind appreciation of our housekeeping team's dedication means a great deal to us as well. Your wonderful words have been shared with our entire hotel team. We look forward to welcoming you back to Novotel Istanbul Bomonti very soon! Warm regards, Management Team Novotel Istanbul Bomonti

Dear Valuable Guest; First of all thank you for choosing Novotel Istanbul Bomonti. We were happy to see that you were satisfied with our hotel and to read your nice comments about our experience. We Would like you to know that we have shared your comments with our entire hotel team. We hope to welcome you again and offer our respects. Furkan BÜYÜKBAYRAK Front Office Supervisor

Dear Hassan A. A., First of all thank you for choosing Novotel Istanbul Bomonti. We were happy to see that you were satisfied with our hotel and to read your nice comments about our experience. We Would like you to know that we have shared your comments with our entire hotel team. We hope to welcome you again and offer our respects. Ilayda BAYER SARAR Front Office & Brand Manager

Dear Mohammed Y., Thank you for being our guest and sharing your stay with others. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service but I understand from your rating that we missed some opportunities during your stay. If appropriate for you, I would like to learn more about your experiences in our hotel in order to improve our lack of service. You can reach me at il… whenever you are convenient. Best Regards, Ilayda SARAR Front Office&Brand Manager

Dear Valuable Guest; We were happy to see that you left our hotel satisfied. Your satisfaction is very valuable to us, the comfort and satifaction of our guests is our top priority. We lookforward to welcoming you again! Sincerely, Ilayda Bayer Sarar Assistant Front Office Manager

Dear Valuable Guest; We were happy to see that you left our hotel satisfied. Your satisfaction is very valuable to us, the comfort and satifaction of our guests is our top priority. We lookforward to welcoming you again! Sincerely, Ilayda Bayer Sarar Assistant Front Office Manager

Dear Valuable Guest; First of all thank you for choosing Novotel Istanbul Bomonti. We were happy to see that you were satisfied with our hotel and to read your nice comments about our experience. We Would like you to know that we have shared your comments with our entire hotel team. We hope to welcome you again and offer our respects. Ilayda Bayer Sarar Assistant Front Office Manager

Dear Valuable Guest; We were happy to see that you left our hotel satisfied. Your satisfaction is very valuable to us, the comfort and satifaction of our guests is our top priority. We lookforward to welcoming you again! Sincerely, Ilayda Bayer Sarar Assistant Front Office Manager

Dear Valuable Guest; We were happy to see that you left our hotel satisfied. Your satisfaction is very valuable to us, the comfort and satifaction of our guests is our top priority. We lookforward to welcoming you again! Sincerely, Ilayda Bayer Sarar Assistant Front Office Manager

Dear Valuable Guest; First of all thank you for choosing Novotel Istanbul Bomonti. We were happy to see that you were satisfied with our hotel and to read your nice comments about our experience. We Would like you to know that we have shared your comments with our entire hotel team. We hope to welcome you again and offer our respects. Ilayda Bayer Sarar Assistant Front Office Manager

Dear Valuable Guest; First of all thank you for choosing Novotel Istanbul Bomonti. We were happy to see that you were satisfied with our hotel and to read your nice comments about our experience. We Would like you to know that we have shared your comments with our entire hotel team. We hope to welcome you again and offer our respects. Ilayda Bayer Sarar Assistant Front Office Manager

Dear Valuable Guest, We were happy to see that you left our hotel satisfied. Your satisfaction is very valuable to us, the comfort and satifaction of our guests is our top priority. We lookforward to welcoming you again! Sincerely, Ilayda Bayer Sarar Assistant Front Office Manager

Dear Valuable Guest, We were happy to see that you left our hotel satisfied. Your satisfaction is very valuable to us, the comfort and satifaction of our guests is our top priority. We lookforward to welcoming you again! Sincerely, Ilayda Bayer Sarar Assistant Front Office Manager

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at Novotel Istanbul Bomonti! We are pleased to hear that you have been satisfied with our services and hope that you will give us the opportunity to serve you again in the future. Sincerely, Ilayda Bayer Sarar Assistant Front Office Manager