Rixos Water World Aktau 5 stars

Customer review rating (ALL Rating) 4.3/5 1,612 reviews

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Description

Hotel extras

The concept of luxury ultra-modern Rixos Water World Aktau hotel is ideal location and perfect implementation of "all-inclusive" idea for an unforgettable vacation.

Our accommodation(s)

Hotel location

Rixos Water World Aktau

Warm Beach 34, Aktau
130000 AKTAU
Kazakhstan

GPS:43.5045, 51.2987

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,612 reviews

TripAdvisor Rating  4.5/5  397 reviews

A corner of heaven in Aktau!

Customer review rating 5.0/5

Fc #. Business - Confirmed reviews ALL

I have been traveling in Aktau for over 7 years, and in those 7 years the area has developed and changed a lot, but in the case of Rixos Water World Aktau, it is on another dimension! It's a story....in Rixos style and culture! Congratulations! I was pleasantly surprised by the kindness and professionalism of Anel, who from the first conversation with her was super kind and welcoming! The staff is very friendly and professional, cleanliness at the level and Rixos culture.....I will come back whenever I want to escape to an oasis! I warmly recommend! Thank you very much Anel!

Dear Guest, We would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodation of choice when you visited Aktau. We truly appreciate your kind words about our service level and our team members. We would love to have the pleasure of seeing you again in "Rixos Water World Aktau". Best Regards, Guest Relations Department.

Perfect

Customer review rating 5.0/5

Gaukhar Z. Families - Confirmed reviews ALL

Everything was fine

Dear, Gaukhar Z.! Thank you very much for taking time to review your stay and for sharing your feedback with us. We are very happy to know that you enjoyed your stay with us as well as our services and that our colleagues could help in making your stay memorable! We are looking forward to welcome you back to our Hotel in the future. Best regards,

Very good view

Customer review rating 4.0/5

Nurbibi Families - Confirmed reviews ALL

I was surprised on how Rixos is maintained and constructed. It was very pleasant stay. There were some minor issues like long wait during registration. Overall we waited around 40-45 minutes just to be registered for our stay. Also the bathroom was somewhat clean, and not super clean. But overall I loved the hotel and restaurants and staff was very helpful during our stay.

Dear Miss Nurbibi, Thank you very much for taking time to review your stay and for sharing your feedback with us. We are very happy to know that you enjoyed your stay with us as well as our services and that our colleagues could help in making your stay memorable! We are looking forward to welcome you back to our Hotel in the future. Best regards, Guest Relations Department

Badly

Customer review rating 0.5/5

Заманбек Н. Н. Н. Solo - Confirmed reviews ALL

I didn't like it because there was a bad smell from inside the room and the waiters didn't bring my order. I will go with my family in the future, I hope that these mistakes will not be repeated.

Dear B. Zamanbek, we are sincerely thanking you for choosing Rixos Water World Aktau. Thank you for your complaints. It is very important for us to know what we could improve daily to make our guests feel comfort and satisfaction during stay in our Hotel. Please be kindly inform, that we have read your comment carefully and updated your profile accordingly. So at your next visit you will not face with such inconveniences. Thank you for helping us to build a stronger bond between hotel and guests, and contributing to our improvement. We will be happy to welcome you back in Rixos Water World Aktau! Best Regards, Guest Relations Department

Great facilities

Customer review rating 4.5/5

Vivek S. Couples - Confirmed reviews ALL

Rixos water world Aktau is a fabulous, the heated infinity pool is just spectacular. The managers were always there to help us, the time we spent there was relaxing and entertaining.

Dear, Vivek S.! Thank you very much for taking time to review your stay and for sharing your feedback with us. We are very happy to know that you enjoyed your stay with us as well as our services and that our colleagues could help in making your stay memorable! We are looking forward to welcome you back to our Hotel in the future. Best regards, Rixos Water World Aktau

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Other web-users rate our hotel

  • 227 reviews 7.3/10 Location
  • 569 reviews 8/10 Room
  • 1,274 reviews 8.5/10 Service
  • 11 reviews 3.9/10 WiFi
  • 796 reviews 6.4/10 Food
  • 323 reviews 7.9/10 Cleanliness
  • 309 reviews 8.3/10 Pool
  • 287 reviews 8.5/10 Amenities

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