Carton House - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 1,216 reviews

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Description

Hotel extras

  • Award winning restaurants to enjoy

  • Innovative treatment menus and thermal relaxation experience

  • A wealth of resort activities await

  • 169 bedrooms in total, 18 of which are located in The House

  • Conference and events facilities

Our accommodation(s)

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Hotel location

Carton House - A Fairmont Managed Hotel

Maynooth, Co Kildare, Ireland
W23TD98 KILDARE
Ireland

GPS:53.3922, -6.5681

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,216 reviews

Customer review rating 4.0/5

Harphool S. S. Solo - Confirmed reviews ALL

Good hospitality , blends with the name and story behind. Love the free tour offering. As an international travler and being part of brand (Accor) …. Rules are little bit different compared to other countries …. Just Sth good to know to avoid any disappointment. Overall great property to enjoy

Dear Harphool, Thank you for your kind words regarding your experience at Carton House. We are delighted to hear that you appreciated our hospitality and the complimentary tour. Your feedback is invaluable, and we look forward to welcoming you back for another enjoyable stay. Kind regards, Carton House - A Fairmont Managed Hotel

Customer review rating 2.5/5

Nicky C. Couples - Confirmed reviews ALL

It was ok. There were a few things that weren’t good enough. No shower cap in room so I had to get dressed to go find one, super annoying. Kathleen’s kitchen - the menu does not go with the setting. The food was very good but the setting was very strange, like a kitchen or bar, just didn’t work for me. Breakfast in the carriage house was awful. Looks and feels like this of a temporary venue for breakfast. It doesn’t work. We were given a high table and stools even though there were low tables free. Service was very slow even though lots of staff seemed to be walking around with nothing to do. The place did not seem clean in particular the door in to/out of the kitchen and the service area beside it.

Dear Nicky, Thank you for sharing your feedback with us. While we are pleased to hear that you enjoyed the food in Kathleen’s Kitchen, we regret that several aspects of your stay did not meet expectations. Your comments regarding the in-room amenities and your breakfast experience in the Carriage House — including seating, service flow, and presentation — have been noted and shared with the relevant teams for review. We appreciate you taking the time to highlight these points, as it allows us to focus on the areas that matter most to our guests. Kind regards, The Carton House Team

Customer review rating 3.5/5

Eoin S. Couples - Confirmed reviews ALL

Nice hotel, staff super friendly and helpful. Room wasn’t cleaned until we asked the reception desk at 3pm to clean it which was poor service for a 5 star hotel. Also there was no body lotion in the bottle in the room from when we checked in. Other than that, nice stay

Dear Eoin, Thank you for your feedback. We’re delighted to hear that you found the hotel enjoyable and our team friendly and helpful. We regret the delay in servicing your room and the missing body lotion on arrival, and appreciate you bringing this to our attention. Your comments have been shared with the team, and we hope to welcome you back again soon. Kind regards, The Carton House Team

Customer review rating 4.0/5

Jonathan B. Couples - Confirmed reviews ALL

We had an enjoyable one night stay. Overall our experience was very positive though there were a few small issues that detracted. The old part of the hotel is very elegant and facilities are good. The spa is also very nice. However, service occasionally fell short and the breakfast / casual dining experience in the Carriage House could be improved.

Dear Jonathan, Thank you for sharing your feedback. We’re delighted to hear that you had an enjoyable stay and appreciated the elegance of the original house and our spa facilities. We also value your comments regarding service and the breakfast experience in the Carriage House, which have been shared with the team for review. We hope to have the pleasure of welcoming you back again soon. Kind regards, The Carton House Team

Customer review rating 3.5/5

Sinead O. Couples - Confirmed reviews ALL

Nice hotel set in lovely grounds within walking distance to maynooth. Room was nice and spacious with lovely views. On the downside the hotel corridor had a strong smell of cigarette smoke. The toiletries in our shower were also empty, this was frustrating as it was only noticeable when in the shower. The phone in our room also wasn’t working so we attempted to call reception via our mobiles but after several extended attempts no one answered. Issues were reported at check out and received an apology.

Dear Sinead, Thank you for your feedback. We’re delighted you enjoyed the grounds, location, and your spacious room with its lovely views. We regret the issues you experienced with the corridor, toiletries, and phone, and appreciate you bringing them to our attention. Your comments have been shared with the team, and we hope to welcome you back for a more seamless stay in the future. Kind regards, The Carton House Team

Other web-users rate our hotel

  • 298 reviews 9.2/10 Location
  • 633 reviews 6.9/10 Room
  • 1,003 reviews 7.2/10 Service
  • 6 reviews 0/10 WiFi
  • 614 reviews 6.7/10 Food
  • 546 reviews 8.1/10 Amenities
  • 254 reviews 5.4/10 Breakfast
  • 168 reviews 4.3/10 Value

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