Carton House, a Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 1,106 reviews

Carton House, a Fairmont Managed Hotel - Image 1
Carton House, a Fairmont Managed Hotel - Image 2
Carton House, a Fairmont Managed Hotel - Image 3
Carton House, a Fairmont Managed Hotel - Image 4

Description

Hotel extras

  • Award winning restaurants to enjoy

  • Innovative treatment menus and thermal relaxation experience

  • A wealth of resort activities await

  • 169 bedrooms in total, 18 of which are located in The House

  • Conference and events facilities

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Carton House, a Fairmont Managed Hotel

Maynooth, Co Kildare, Ireland
KILDARE
Ireland

GPS:53.3922, -6.5681

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,106 reviews

TripAdvisor Rating  4.5/5  560 reviews

Certificate of excellence 2024

Bad Experience/Poor Service

TripAdvisor rating 1.0/5

abkikey TripAdvisor review

We flew from the U.S to the Carton House to tour the venue for a potential wedding of 180-200 guests. The entire process was a mess. We used their inquiry box on their website to inquire about the tour and our wedding. The automated response stated we would hear from them in 24 hours - we never did. I emailed them and never heard back. I called and finally got ahold of them and book an appointment for a tour. On arrival not a single staff member greeted us throughout the hotel. We also didn’t get to meet with the person who we had emailed with and the person who did give us a tour was 20 minutes late. After the tour we had a lot of questions since the Carton House was our top choice at the time and we were eager to move forward. They said they had no brochures and would email us more information and also the available dates. They never did! We didn’t get to know any dates we could book, the packages, cost, NOTHING! We flew to Ireland to get NOTHING from them! They also even changed our tour date! They scheduled us on a day they said the hotel was actually closed! We accommodated the change in the tour date despite having already made plans that day that we then re arranged to be able to see this venue. I would never stay at the Carton House as a guest or get married there. They can hardly handle a simple task of emailing back or upholding an appointment date or time - how could they handle 150-200 guests for your wedding? Please stay away if you value your time and money and want your guests to feel welcomed and have a fabulous day. There are so many better venues in Ireland that will make you feel like you are the only person they’re attending to. I have already let my friends in Ireland know not to even bother arranging a tour here as it is a waste of time. We can’t believe we travelled internationally for a place that is supposed to be one of the best. They told us they were in the process of getting their Michelin star - but other wedding venues in Ireland already have their star and have better service. Truly such a shame.

Another amazing Carton House experience

Customer review rating 5.0/5

Mckenzie J. Couples - Confirmed reviews ALL

Thank you so much for everything! We always have such an amazing time at the hotel and can’t wait to get married there this summer!

unsatisfactory

Customer review rating 3.5/5

Guest A. Couples - Confirmed reviews ALL

Was A. great experience until, I was knocked up out of my sleep by room service, whilst the "do not disturb " was on the door. Then staff called to our room the next day, again sleeping, and proceeded to enter the room until I got to the door before them, they said they knocked twice, disregard for our privacy, I was not impressed!

Great stay!

Customer review rating 4.5/5

Edel Couples - Confirmed reviews ALL

A lovely stay in Carton House, your every need is met by the wonderful team there. Thank you!

Very well located

Customer review rating 4.5/5

Narian W. Friends - Confirmed reviews ALL

I have to say , I had an amazing experience. Everything was much more than I expected

In partnership with TripAdvisor

Other web-users rate our hotel

  • 316 reviews 9.4/10 Location
  • 621 reviews 7.5/10 Room
  • 1,096 reviews 8.5/10 Service
  • 540 reviews 9.1/10 Amenities
  • 292 reviews 9.2/10 Vibe
  • 262 reviews 7.9/10 Breakfast
  • 151 reviews 4.5/10 Value
  • 125 reviews 5.1/10 Bar

Powered by Trustyou