Carton House - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 1,180 reviews

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Maynooth, Co Kildare, Ireland, W23TD98 KILDARE, Ireland

Description

Hotel extras

  • Award winning restaurants to enjoy

  • Innovative treatment menus and thermal relaxation experience

  • A wealth of resort activities await

  • 169 bedrooms in total, 18 of which are located in The House

  • Conference and events facilities

Our accommodation(s)

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Hotel location

Carton House - A Fairmont Managed Hotel

Maynooth, Co Kildare, Ireland
W23TD98 KILDARE
Ireland

GPS:53.3922, -6.5681

Telephone
Fax +353 1 651 7703

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,180 reviews

TripAdvisor Rating  4.5/5  676 reviews

Certificate of excellence 2025

Stunning Historic Irish house contrasts with poor quality Afternoon Tea Service

TripAdvisor rating 2.0/5

mariakS584LB TripAdvisor review

Three friends went to Afternoon Tea today at the Fairmont managed Carton House in Co.Kildare Ireland. This National Momument has been Stunningly restored and lavished with fine antique furnishings including Sevres porcelain vases and amazing stucco work and landscaped gardens. Sadly, the afternoon tea service which was served in the Manor House could not hold a candle to its exquisite surroundings. Tea had to be re-ordered four times before it arrived hot and strong. Food was served after 45 minutes and the order for my friend who is a diabetic was a barely acceptable tomatoe, radish and greens salad. Scones were tasty with cream and straberry jam. The patisserie chef made an interesting effort in presenting the deserts in an unnovative way. For my diabetic friend, desert was pineapple , strawberry and frozen fruit skewers. I ordered a pot of Coffee instead of tea which was just okay. Brian & Liam who are mature and experienced staff at the hotel supported us with valet parking and a personal historic tour of the magnificent house. This is a Fairmont managed hotel where serving ataff need serious training to ve attentive to customers who pay EUR 65 each for an afternoon tea service which was memorable for the wrong reason. Lack of attention by serving staff and willingness to observe the needs of disabled customers. Not recommended.

Dear mariakS584LB, Thank you for taking the time to share your detailed feedback. We truly appreciate your kind words about Carton House and are delighted that you enjoyed the historic surroundings and the support from Brian and Liam. We are sincerely sorry that the Afternoon Tea service did not meet your expectations, particularly regarding attentiveness, timing, and dietary considerations. This is not the standard we aim to provide, and your comments have been shared with our management team so they can be addressed and improved. Thank you again for your visit and your honest review. We hope to have the opportunity to welcome you back and provide a much better experience in the future. Kind regards, The Carton House Team

Customer review rating 4.5/5

Mia M. Families - Confirmed reviews ALL

Really great time , staff were fantastic particularly a young man called Alex in Kathleen’s kitchen

Dear Mia, Thank you for your lovely words regarding our staff, especially Alex from Kathleen’s Kitchen. We are delighted to hear that you had a fantastic experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back. Kind regards, Carton House - A Fairmont Managed Hotel

Customer review rating 4.5/5

Kevin S. Couples - Confirmed reviews ALL

We had a lovely stay and were looked after by a attentive , warm and friendly staff throughout the hotel.

Dear Kevin, Thank you for your kind words regarding your recent stay at Carton House. We are delighted to hear that our staff provided you with a warm welcome and attentive service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, Carton House - A Fairmont Managed Hotel

Customer review rating 3.0/5

Carr B. Couples - Confirmed reviews ALL

Room only average. Kathleen’s kitchen poor. A general feeling that every effort was being made to get more money from us. The bar and reception area is excellent. The breakfast was quite good.

Dear b., Thank you for sharing your thoughts regarding your recent stay. We regret that your experience did not meet your expectations, particularly concerning the dining options and the overall value perceived. We appreciate your feedback on the bar and reception area as well as breakfast, and we will take your comments into consideration as we strive to enhance our guest experiences. Kind regards, Carton House - A Fairmont Managed Hotel

Customer review rating 1.0/5

Neil B. Couples - Confirmed reviews ALL

Loud drunk men singing in the carriage house bar right next to where we were seated. Staff too young or scared to tell them to stop and multiple hotel guests around us were unhappy and just left. Not exactly a 5 star experience. Same thing in hotel pool with families there well past 6pm even throwing a football around the pool and no staff telling them to leave. Place like a zoo. Would not recommend Carton to a friend.

Dear Neil, Thank you for sharing your feedback regarding your recent experience at our hotel. I am sorry to learn of the disturbances you encountered in the Carriage House Bar and the pool area. It is our goal to provide a serene and enjoyable atmosphere for all our guests, and I regret that we fell short during your visit. Your comments regarding staff responsiveness have been noted, and we will take them into consideration as part of our ongoing training efforts. We appreciate your insights and hope you might reconsider your impression of Carton House in the future. Kinde regards, Carton House - A Fairmont Managed Hotel

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Other web-users rate our hotel

  • 312 reviews 9.2/10 Location
  • 646 reviews 6.9/10 Room
  • 1,031 reviews 7.5/10 Service
  • 6 reviews 0/10 WiFi
  • 634 reviews 6.7/10 Food
  • 556 reviews 8.2/10 Amenities
  • 254 reviews 5.8/10 Breakfast
  • 170 reviews 4.6/10 Value

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