몬드리안 서울 이태원 5성

고객 평점 (ALL 평가) 4.3/5 1,923 리뷰

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몬드리안 서울 이태원

23 Jangmun Ro, Yongsan Gu
04392 서울
대한민국

GPS:37.52845, 126.99309

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체크인 시간 : 부터 - 체크아웃 시간 : 까지

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  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
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  • Wi-Fi
  • 에어컨
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  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

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자세히 보기

ALL 평가  4.3/5  1,923 리뷰

TripAdvisor 평가  4.5/5  361 리뷰

2023으뜸 시설

Wonderful experience, very helpful staff

트립어드바이저 평점 5.0/5

r r TripAdvisor 인증 리뷰

I found Tim was most helpful at the check out desk. He provided me a map of Seoul and helped to show the areas that we had visited so I could find my way. Thank you Tim for your happy smile and courteous manner. I recommend this hotel for my next trip. Roslyn W

Great property, Great staff

트립어드바이저 평점 5.0/5

Smriti S TripAdvisor 인증 리뷰

I had gone for a business trip to Seoul and my company booked me at Mondarin Seoul. I must say it was a great stay, here's a detailed review: What was good : - Property was really nice & clean - Service and the staff are excellent - The location works perfectly - The Korean restaurant in the basement is really good - Privilege Bar on the roof is excellent - Coffee bean in premises and seven eleven across the road also is a great advantage - The location is surrounded by embassies and consulates I would especially like to mention that Blair (Jinwan Ahn) at the front desk was exceptionally helpful. He helped me with all my questions and concerns related to taxis, transportation and even suggested great places to eat. He was very helpful and polite and was quite patient in responding despite my zero understanding of Korean language. What could be better? - I particularly found the rooms to be small - The placement of wash basin in the room is really awkward - The nearest subway is 15 mins walking distance

고객 평점 4.5/5

익명 1인 - 전체(All) 통지 확인

전반적으로 무난함

강미선 고객님께, Mondrian Seoul Itaewon 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Min Lee Duty Manager

Cool hotel & best service

트립어드바이저 평점 5.0/5

Itay F TripAdvisor 인증 리뷰

One of kind beautiful concept hotel at the coolest neighbourhood of Seoul. Great staff & amazing service. Young and beating vibes. Special thanks to Mr. Lucas for his outstanding service. Looking forward for my next visit here. 🙏🏼🙏🏼🙏🏼

Korean Hospitality at its finest

트립어드바이저 평점 5.0/5

736veronicaa 비즈니스 - TripAdvisor 인증 리뷰

Arrived and was immediately whisked from the lobby on level one to the reception for check-in. The Duty Manager, Frank promptly handled my check-in and explained all details clearly. He anticipated my needs and presented me with all information on print so I didn’t have to remember everything he shared. As it was raining when I arrived, he took the initiative to offer me an umbrella to take to my room. Jenny from Concierge was prompt and kind to assist me with sorting out the wifi connection on my laptop, she also stayed a while to ensure I could access my emails before leaving. I had organised a two-day meeting at the hotel, Sunny from Event Sales and the Banquet team especially Albert and Aslan were beyond professional. The ease of communicating made a huge difference and provided a lot of assurance. All went smoothly and I highly recommend anyone planning for an event or meeting to consider the Mondrian Seoul Itaewon. When you think nothing can get any better, Annie from Guest Service Centre puts the Cherry on the cake when she went above and beyond to arrange a taxi to pick me up from Myeongryun to take me to Myeongdong. It was raining and near impossible to call for a taxi from where I was let alone trying to flag one down along the road side. I decided to call back to the hotel and ask for help. Annie understood what needed to be done without any hesitation and explained due to the rain, it may be difficult to get a taxi but she promised to try and will call me back as soon as she gets one. She managed my expectations and informed me it could take 15 mins or more. She certainly surprised me when she called back after 5 mins informing me the taxi will arrive in 2 mins. To top this all, the evening before I checked out, I approached the reception desk to settle my bill. Joy then addressed me and had my bill printed, I was taken aback as to how she knew who I was since I hardly came by Reception and I did not give her my name or room number. Curious I asked her how she knew, she shared she took notice of me during my check in and recognised me when I came by to check out. This was 6 days later during a week when the hotel was extremely busy. Last but not least, a big thank you to the housekeeping team for keeping my room in order for my week long stay. I could not have asked for more. I highly recommend anyone looking for a hotel when in Seoul to stay at the Mondrian Seoul Itaewon. Great location, good breakfast spread and fine hospitality from a wonderful group of hoteliers! It speaks volume of the leadership that is running this tight ship. I will be seeing all of you again in April for sure!

Dear 736veronicaa, Thank you for taking the time to share your experience at Mondrian Seoul Itaewon. We appreciate your kind words and positive feedback about our team members and services. It is truly rewarding to know that we were able to provide you with a memorable stay. Once again, Thank you once again for your kind words and recommendation. We are delighted that you had a wonderful experience at Mondrian Seoul Itaewon. We look forward to welcoming you back in April. It is with a lot of emotion we read and shared to the team those lines! Warm regards,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 512 리뷰 7.9/10 위치
  • 969 리뷰 6.3/10 객실
  • 831 리뷰 8.8/10 서비스
  • 497 리뷰 8.3/10 편의 시설
  • 478 리뷰 9/10 분위기
  • 444 리뷰 3.6/10 안락함
  • 323 리뷰 7.2/10 청결도
  • 262 리뷰 8.2/10 수영장

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