Name: Grand Mercure Ambassador Seoul Yongsan - Seoul Dragon City | AccorHotels - ALL
Address: Cheongpa Ro 20 Gil 95, Yongsan Gu, 서울, 04372, KR
Telephone: +82222237500
Rating: 4.7

그랜드 머큐어 앰배서더 호텔 레지던스 서울 용산

비즈니스, 레저를 위한 업스케일 호텔

그랜드 머큐어 앰배서더 서울 용산(Grand Mercure Ambassador Seoul Yongsan) 호텔은 용산역 및 전자상가 바로 옆의 서울 중심지에 위치해 있습니다. 호텔에는 세탁기, 건조기, 모든 시설이 구비된 주방 등이 갖춰진 1, 2, 3베드룸 아파트먼트를 비롯하여 세계 최고 수준의 피트니스 센터, 사우나, 실내 골프장, 수영장, 요가 센터, 현대적인 컨벤션 및 웨딩 센터가 완비되어 있습니다. 또한, 이 호텔은 두 개의 타워를 잇는 독특한 구조의 엔터테인먼트 다리로 바로 연결되며, 한국 호텔 중 가장 큰 규모를 자랑하는 회의 공간을 제공합니다.

Located in the heart of Seoul, Grand Mercure Ambassador Hotel and Residences Seoul Yongsan is next to the Electronics Market and Yongsan Station. The Yeouido Financial District and Itaewon are just 10min away. Seoul, a fascinating city which offers a unique blend of the ultra-modern along with a wealth of ancient palaces and gardens. Featuring the impressive Namdaemun City Gate, and adjacent to the bustling Itaewon shopping and entertainment district.

대한민국의 수도인 서울은 현대적인 고층 빌딩, 최첨단 지하철, 불교 사원, 고궁, 전통시장, 대중 문화가 어우러진 거대한 도시입니다.

서울 드래곤 시티는 아시아 최초의 라이프 스타일 호텔입니다. 1700개의 객실, 다양한 레스토랑과 바, 컨벤션 시설을 갖추고 있으며, 럭셔리룸부터 이코노미룸까지 모든 것을 한곳에서 즐기실 수 있습니다.

호텔 관리

호텔 추가 정보

Located in the heart of Seoul
Connected to Yongsan Station
Each room with full kitchen
Pet-friendly service
Panoramic river view and city view

숙박

객실

슈페리어 스위트 1 베드룸 - 킹사이즈 베드 1개, 프리미엄 소파 베드

4명 최대
65 m² / 699 sq ft

침구 1 x 킹사이즈 베드

최저 시작가 316.81 € 514250 KRW Note

요금과 포함된 세금

1박 | 성인 1명

예약

스위트

슈페리어 스위트 - 침실 1개, 킹사이즈 베드 1개

3명 최대
65 m² / 699 sq ft

침구 1 x 킹사이즈 베드
전망: 강쪽 또는 도심쪽

최저 시작가 304.95 € 495000 KRW Note

요금과 포함된 세금

1박 | 성인 1명

예약

스위트

디럭스 스위트 - 침실 1개, 킹사이즈 베드 1개

3명 최대
83 m² / 893 sq ft

침구 1 x 킹사이즈 베드

요청하신 날짜에 이용 불가 이용 가능 여부 보기

스위트

디럭스 스위트 - 침실 2개, 킹사이즈 침대 1개, 퀸사이즈 침대 1개

5명 최대
110 m² / 1184 sq ft

침구 1 x 퀸사이즈 베드 그리고 1 x 킹사이즈 베드
전망: 강쪽 또는 도심쪽

최저 시작가 420.84 € 683100 KRW Note

요금과 포함된 세금

1박 | 성인 1명

예약

스위트

프리미어 스위트 - 침실 3개, 킹사이즈 침대 2개, 싱글 베드 2개

7명 최대
153 m² / 1646 sq ft

침구 2 x 싱글 베드 그리고 1 x 킹사이즈 베드
전망: 강쪽 또는 도심쪽

요청하신 날짜에 이용 불가 이용 가능 여부 보기

펜트하우스

펜트하우스 - 침실 2개, 킹사이즈 베드 2개

5명 최대
425 m² / 4574 sq ft

침구 1 x 킹사이즈 베드
전망: 도심쪽 또는 강쪽

요청하신 날짜에 이용 불가 이용 가능 여부 보기

펜트하우스

펜트하우스 - 침실 3개, 킹사이즈 베드 3개

7명 최대
425 m² / 4574 sq ft

침구 3 x 킹사이즈 베드
전망: 도심쪽 또는 강쪽

요청하신 날짜에 이용 불가 이용 가능 여부 보기

스튜디오

주니어 스위트 - 킹사이즈 베드 1개

3명 최대
43 m² / 462 sq ft

침구 1 x 킹사이즈 베드
전망: 도심쪽
장애인 객실

최저 시작가 250.06 € 405900 KRW Note

요금과 포함된 세금

1박 | 성인 1명

예약

스튜디오

주니어 스위트 - 킹사이즈 베드 1개

3명 최대
43 m² / 462 sq ft

침구 1 x 킹사이즈 베드
전망: 도심쪽
장애인 객실

최저 시작가 250.06 € 405900 KRW Note

요금과 포함된 세금

1박 | 성인 1명

예약

호텔 위치

그랜드 머큐어 앰배서더 호텔 레지던스 서울 용산

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 서울
대한민국

GPS:37.531881, 126.962027

+82 2-2223-7500

+82 2-2223-7778

YONGSAN STATION

기차역

접근: 300 m / 0.19 mi 3 min walk

SINYONGSAN STATION

기차역

접근: 700 m / 0.43 mi 12 min walk / 3 min drive

CGV THEATRE

극장가

접근: 700 m / 0.43 mi 12 min walk / 3 min drive

NATIONAL MUSEUM

박물관

접근: 2.43 km / 1.51 mi 37 min walk / 11 min drive

ITAEWON

관광지

접근: 4.4 km / 2.73 mi 52 min walk / 18 min drive

GANGNAM STATION

관광지

접근: 4.5 km / 2.8 mi 1 hrs 10 min walk / 16 min drive

NAMSAN TOWER

관광지

접근: 4.93 km / 3.06 mi 1 hrs 15 min walk / 17 min drive

I PARK MALL

쇼핑 센터/몰

접근: 700 m / 0.43 mi 12 min walk / 3 min drive

NAMDAEMUN MARKET

쇼핑 구역

접근: 4.09 km / 2.54 mi 1 hrs walk / 17 min drive

MYEONG DONG

쇼핑 구역

접근: 5.86 km / 3.64 mi 1 hrs 10 min walk / 18 min drive

DONGDAEMUN MARKET

쇼핑 구역

접근: 7.73 km / 4.8 mi 1 hrs 39 min walk / 25 min drive

호텔 서비스

체크인 시간 : 15:00부터 - 체크아웃 시간 : 11:00까지

호텔 인근

수영장
주차장
셔틀
레스토랑
휠체어 이용 가능
피트니스 센터
Wi-Fi
에어컨
조식
바
회의실
100% 금연 호텔
룸 서비스

A LA MAISON WINE & DINE

세련된 와인 바가 갖춰진 업스케일 현대식 프랑스 비스트로입니다. 동서양의 만남과 초록으로 둘러쌓인 독특하고 고요한 분위기를 자아냅니다. 국제 와인 메뉴에서 고급 빈티지를 주문할 수 있습니다.

EXECUTIVE FLOOR LOUNGE

한국 전통의 격자 무늬를 모티브로 한 전통적인 이그제큐티브 라운지입니다. 라운지 조식, 다양한 스낵과 차, 해피아워 음료가 제공됩니다.

수영장

비 계약 사진

5 피트니스 센터

그랜드 머큐어 앰배서더 서울 용산은 다양한 편의 시설을 통해 편안함과 최고의 서비스를 제공합니다. 도심에서 피트니스 센터, 수영장, 남녀 공용 사우나, 필라테스, 요가, 스파를 이용하며 여유를 즐겨보세요.

스파

비 계약 사진

모든 방문객에게 완벽한 휴식을 선사하기 위해 SPA 서비스를 제공하고 있습니다. 아름답고 건강한 라이프스타일을 추구하는 그랜드 머큐어 스파는 모든 방문객에게 고품질 서비스를 제공하겠습니다.

미팅 & 이벤트

회의실 수: 2
가장 큰 방의 표면: 34 m² / 365 sq ft
최대 수용 좌석 수: 12
연회 최대 수용 인원: 0

웨딩

비 계약 사진

서울 드래곤 시티 The Wedding에서 평생 잊을 수 없는 추억을 만드세요. 모든 것이 만족스러운 꿈에 그리던 결혼식을 위해 3종 맞춤형 테마를 제공합니다.

고객 리뷰

100% 인증된 실제 투숙객 리뷰

ALL 평가 4.7/5 555 리뷰

TripAdvisor 평가 4.8/5 712 리뷰

Excellent stay at Seoul

viveksingh25 2025. 8. 12 TripAdvisor 인증 리뷰

I highly recommend this hotel, thanks to its fantastic location and exceptional staff. The hotel's connection to Dragon City and proximity to the train station, via a dedicated walkway, make it super convenient. Check-in and check-out were seamless, and the staff were always happy to help with our questions and even stored our luggage while we explored Busan. Our Junior Suite with a king-sized bed was spacious, clean, and well-equipped, with a bidet as a nice bonus. We also appreciated the convenient store next door for topping up our Wow Pass. The breakfast spread was delicious, and the Chinese restaurant in Dragon City was outstanding. Overall, a great experience! Unfortunately we didn't use any facilities such as gym, pool, etc.

Dear viveksingh25, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for sharing such a wonderful review of your stay with us. We are thrilled to hear that you enjoyed our convenient location and seamless check-in and check-out. As part of the Seoul Dragon City complex, Grand Mercure is directly connected to Yongsan Station via a pedestrian bridge from the Novotel side, making it easy for guests to access the station and explore the city. It’s great to know that your Junior Suite met your expectations for comfort and cleanliness, and that small touches like the bidet, luggage storage service, and the convenience store (located on the 2nd floor or the next tower at ibis Styles) added to the ease of your travels. We’re also glad you enjoyed our breakfast selection (on the 3rd floor) and had an outstanding dining experience at Chinese Restaurant Fei (located on the 2nd floor of Grand Mercure). While you didn’t have the chance to try our other facilities this time, we hope this will give you a reason to visit us again and experience even more of what we have to offer. We truly appreciate your kind recommendation and look forward to welcoming you back for another excellent stay in Seoul. Wishing you a fantastic 2025 filled with the Snake’s wisdom and good fortune. Kind regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Great hotel

Departure68538999602 가족 - 2025. 7. 30 TripAdvisor 인증 리뷰

My name is ayman Alanazi I was here in July with me family I book in this hotel and I satay for 14 dates they was very good and the people there so kind and friendly. Super clean and everything next to me the metro station and the mall also. If you won’t you can cook in your hotel also they but everything for you One of my best friend there one lady on the reception name LENA LEE She is amazing person really.

Dear Departure68538999602, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for taking the time to share your wonderful review. We are delighted to hear that you and your family enjoyed your 14-day stay with us in July, and that you found our location, cleanliness, and in-room facilities so convenient. It is especially heartwarming to know that Lena Lee at our Front Desk made such a memorable impression on your stay. I will personally share your kind words with her—she will be thrilled to know that her kindness and service made you feel so welcome. We truly appreciate your kind comments and look forward to welcoming you and your family back for another comfortable and enjoyable visit to Seoul. Wishing you a fantastic 2025 filled with the Snake’s wisdom and good fortune. Kind regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

The worst 5-star hotel in Seoul city.

Key_Chances 2025. 7. 25 TripAdvisor 인증 리뷰

> Guest requests are not properly followed up. There is no main handler responsible for my requests, so no one takes ownership. > All inquiries are answered slowly. Even the manager responds via the department's general email account. > No staff greeted me upon arrival at the hotel.(The staff at the entrance don't even ask if I need to check in.) > At the sauna counter, guests must wait in line until the staff finishes their personal phone call. > Accor membership benefits are not provided unless the guest explains them to the staff first. > I recommend cross-checking all responses to inquiries at least twice. >Also, the door between the living room and bedroom in my room was broken and non-functional due to a detached hinge. Since the casino was introduced within the property, the hotel has seen significant improvement in its financial status and sales performance. However, I strongly urge that staff in the hospitality industry here undergo fundamental training on basic professional conduct. I hope you feel ashamed for handling things in this manner.

Dear Stay31359659585, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for taking the time to share your detailed feedback regarding your recent stay. We are truly sorry to learn that your experience did not meet your expectations, and we sincerely apologize for the multiple shortcomings you encountered. It is concerning to hear about the delays in responses, the lack of ownership in handling your requests, and the unwelcoming arrival experience. Your comments regarding the sauna service, Accor membership benefit recognition, and the condition of the room door have been carefully noted. We are addressing these matters directly with the relevant teams to ensure immediate corrective action and to reinforce training on professional hospitality standards. Your feedback is invaluable in helping us identify the areas where we must improve. While it is disappointing to know that we fell short during your stay, we hope you will allow us the opportunity to restore your trust on a future visit. Once again, please accept our sincerest apologies for the inconvenience and disappointment you experienced. Wishing you a fantastic 2025 filled with the Snake’s wisdom and good fortune. Kind regards, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

A luxury apartment hotel worthy of the name

andreasM3942BY 2025. 5. 26 TripAdvisor 인증 리뷰

This elegant, luxury residence hotel truly deserves these attributions. Our serviced apartment had two bedrooms, a small office room with a desk and bookshelves, two bathrooms, the main one with two sinks, plenty of counter space, separate rooms for toilet and shower within the bathroom, a kitchen, coffee machine for gourmet espresso, a dishwasher, wash and dry laundry machine, and a large tv monitor in every room. We were greeted by a bowl of delicious fresh fruit upon our arrival and the staff spoke good English and were friendly and gracious in responding to all our requests and questions. There were many amenities we didn't use such as the pool and sauna, and the lobby had delightful displays and beautiful flower arrangements that chang d often. I enthusiastically recommend this accommodation and our travel agency that chose it for us, ATJ, who saw to every detail of our trip.

Dear andreasM3942BY, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for your generous and detailed review. We are delighted to hear that your stay in our serviced apartment met your expectations of luxury and comfort. It’s wonderful that you enjoyed the spacious layout, thoughtful amenities, and the warm welcome from our team. We take great pride in providing attentive service and creating a beautiful environment, so your compliments about our staff, fresh fruit welcome, and changing floral displays mean a lot to us. Thank you also for recommending our hotel and your travel agency. We look forward to welcoming you back for another exceptional stay in the future. Wishing you a fantastic 2025 filled with the Snake’s wisdom and good fortune! Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Need to try harder

travellercjj 2025. 5. 6 TripAdvisor 인증 리뷰

Review Currently at the Grand Mercure and have voiced a few issues to staff here already but our experience so far has been somewhat lukewarm for what's categorized as a 5 star property. We love the fact that it is pet friendly - any property that treats pets as a welcomed guest is a plus in our book and we will be sure to give them business. Still, compared to other pet friendly hotels in Seoul (we stayed at 2 other over our 1 month stay), Grand Mercure doesn’t provide much given their daily "cleaning fee" - not sure what cleaning is being done aside from daily housekeeping. Not to mention housekeeping experiences have been hit and miss as well. Other hotels charged a one time cleaning or weekly cleaning in regards to pets so if you're charging a daily fee I'd think there'd be something differentiating the cleaning. No pet pads, no deep cleanings, no pet amenities at all to be honeat compared to the other 2 hotels we've tried. Moving onto hospitality and service, it’s definitely not in the 5 star category. There are many instances that stand out but to name a few: - We had dinner at the hotel restaurant with a family member who lives in Seoul and had stayed over a month in the same hotel due to home renovation. They even have the hotel membership. All of us ordered our dishes but everything came out in piece meal so many of us watched as the other ate and vice versa. They requested a takeout box to have leftover pizza wrapped up. They were warned that it will be extra cost for that. By now the bill was paid but they went the extra mile to charge the $2-3 for the takeout box. During the entire meal they never put that much extra effort in. - We had a small hiccup with housekeeping not leaving enough towels for 3 people in our suite but this got resolved right away. We had to buy floor wipes and it took 2 whole packs to clean the floors up because they were so grimy like it had never gotten a good mop down - and this is despite the daily pet cleaning fee they charge for these supposedly designated rooms. - The room layout is good for 3 people with the extra bed so that's great. Washer/dryer in room is also a plus. What needs to be addressed is the janky ironing board that wobbles, dining chairs that feel like they'll break with one wrong move, sofa, and arm chairs that have visible dirt and questionable stains. Again, this is all after they charge extra for 'cleaning". I don't think I'd be as annoyed if they didn't do this but if you're charging a daily pet cleaning fee, I expect a flawless room that doesn't have signs of previous pets! We've literally had to cover surfaces with towels to sit. - Concierge is great - they are a little less polished than the other places but I appreciate the staff effort and willingness to help overall and have done great with what we requested. Overall it's okay but wouldn't be my first choice if other options are available.

Dear travellercjj, We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you very much for taking the time to share your detailed feedback about your stay at Grand Mercure. We sincerely appreciate your kind words about our pet-friendly policy and are glad to hear that this aspect is important to you. We are, however, truly sorry to learn that your overall experience did not fully meet your expectations, especially regarding the pet cleaning fee and housekeeping services. We understand your concerns about the daily cleaning fee and the level of pet-related amenities and cleaning provided. Your comparison with other hotels is very helpful, and we will review our pet cleaning procedures and amenities to see where we can improve and better differentiate our services. Regarding your dining experience, we apologize for the inconvenience caused by the piecemeal service and the additional charge for the takeout box. This is certainly not the seamless, attentive service we aim to provide, and we will address this with our restaurant team to ensure better communication and guest care. We appreciate your positive comments about the room layout, in-room washer/dryer, and the prompt resolution of the towel issue. At the same time, we regret the discomfort caused by the condition of the ironing board, dining chairs, sofa, and armchairs. Your observations about cleanliness and maintenance are taken seriously, especially given the pet cleaning fee, and we will prioritize improvements in these areas. It’s encouraging to hear your appreciation for the concierge team’s efforts. We will continue to support and train our staff to enhance their service skills further. We truly value your honest feedback as it helps us identify areas for improvement. We hope you might consider staying with us again in the future so we can provide you with a better and more flawless experience. Thank you once again for your review. Wishing you a fantastic 2025 filled with the Snake’s wisdom and good fortune! Sincerely, Pauline Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

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