앰배서더 서울 - 풀만 호텔 5성

고객 평점 (ALL 평가) 4.3/5 698 리뷰

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중구, 동호로, 287, 04618 서울 특별시, 대한민국

호텔설명

호텔 추가 정보

  • Easy access to subway station, Seoul KTX station and shopping districts

  • 25-meter outdoor swimming pool with sun deck and cabana

  • Simmons BeautyRest bedding

  • Free Wi-Fi and Smart LED TV (65') in all guestrooms

숙박

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호텔 위치

앰배서더 서울 - 풀만 호텔

중구, 동호로, 287
04618 서울 특별시
대한민국

GPS:37.560355, 127.002425

전화
팩스 +82 2-2272-0773

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  698 리뷰

TripAdvisor 평가  5.0/5  586 리뷰

2024으뜸 시설

A hotel I would love to visit again.

트립어드바이저 평점 5.0/5

harry S TripAdvisor 인증 리뷰

The hotel has excellent facilities, and the breakfast was very delicious. The outdoor swimming pool is also great for photos. The location is in the heart of Seoul, making it easy to get around anywhere. I definitely want to visit again next time.

Warm greetings from The Ambassador Seoul Pullman. Thank you so much for your kind words about your stay! We’re thrilled to hear that you found the bed comfortable and enjoyed the bathroom design. It’s great to know it contributed to a relaxing experience. I’m especially glad to hear that Selena, William, and Daniel were able to assist you in finding a massage in Seoul. Our team takes pride in providing exceptional service, and your feedback will surely motivate them. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Front Office Manager Jayden Park

Luxurious Stay with Comfortable Bedding

트립어드바이저 평점 5.0/5

Stephanie C TripAdvisor 인증 리뷰

I had an incredible stay at this hotel! The room was absolutely spotless, and the bedding was incredibly comfortable—perfect for a good night's rest. The overall quality of the room exceeded my expectations, with modern amenities and a sleek design. One of the highlights was the outdoor swimming pool, which offered a relaxing atmosphere.I highly recommend this hotel for anyone looking for a luxurious and relaxing stay!

Warm greetings from The Ambassador Seoul Pullman. Thank you so much for your kind words about your stay! We’re thrilled to hear that you found the bed comfortable and enjoyed the bathroom design. It’s great to know it contributed to a relaxing experience. I’m especially glad to hear that Selena, William, and Daniel were able to assist you in finding a massage in Seoul. Our team takes pride in providing exceptional service, and your feedback will surely motivate them. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Front Office Manager Jayden Park

Lovely Stay but not Quite a 5-Star Experience

트립어드바이저 평점 4.0/5

3DMatrix TripAdvisor 인증 리뷰

My wife and I, along with my sister and brother-in-law recently travelled to Seoul, South Korea for the first time. Our stay at The Ambassador was a good one. First Impressions The hotel is clearly popular, as it was fully booked during our stay. It appears to be equally fantastic for both business and leisure (we came for leisure). We arrived around 10:45 AM, and while early check-in wasn’t available, we were lucky enough to wait in my sister and brother-in-law’s room until ours was ready (they had arrived the day before). The check-in process was more efficient than it was friendly I'd say. It definitely could have done with more smiles and warmth. That said, the hotel's modern ambience, lovely interior and courteous staff boosted the first impressions. The Room We stayed in a Namsan room with a beautiful view of Namsan mountain. The room's design was modern and thoughtful, with a lot of automated features like curtains, light controls, and wireless charging on the bedside tables—a particularly handy addition. The heated toilet with automatic flushing was a pleasant luxury, and bottled water was replenished daily. However, housekeeping fell short during our first three days. First off, only the beds are changed/made up; towels and tissue paper replaced; bottled water replaced. No vacuum cleaning was done (crumbs from a previous night's take away were still very much present; amongst other things like threads); all 3 used glasses were left exactly were they were; the bathtub, used the night before, was not cleaned (residue was present); an ice bucket from the night before was left were we had left it i.e. on the bathroom sink; the sink itself was not cleaned; the iron and ironing board we had used were left as is, as opposed to being neatly kept to one side. It wasn’t the level of attention expected at a 5-star hotel. However, once we registered a complaint, the issues were swiftly addressed. The hotel appeared to assume we would request cleaning as needed due to our 12-night stay, but this wasn’t communicated clearly. Another drawback was the air conditioning, which was inconsistent, especially during the early hours when the room became uncomfortably warm. Location As a first time visitor to South Korea/Seoul, the hotel's location is its strongest asset. It's beautifully situated and centrally located, with easy access to the metro, popular neighborhoods, and plenty of convenience stores nearby. A 10 to 25 minute walk will get you to most places nearby. Despite the uphill walk to the hotel—a challenge in Seoul's humidity—the convenience of the location makes it hard for us to imagine staying anywhere else on future trips. Dining and Amenities Unfortunately, we didn’t get a chance to try the hotel’s restaurants, bars, or amenities as we spent most of our time exploring Seoul and South Korea. However, my wife, sister, and brother-in-law enjoyed breakfast on a few occasions and spoke highly of it. Tips - Avoid rooms directly across from storage units on each floor i.e. 201, 301, 401, 501 etc as noise and activity can be slightly disruptive. - Bring an adapter/converter for chargers, as wall sockets differ from those in the UK. - All staff spoke excellent English, which made communication seamless, and guest services were prompt and efficient. - A special mention goes to Samuel, an Australian staff member who truly stood out. His helpfulness, knowledge, and ever-present smile were a delight throughout our stay. Final Thoughts The hotel’s location and convenience were major highlights for us, however, there are one too many details that fall short of a 5-star experience. As lovely as the hotel is, especially following its recent renovation, these oversights are hard to ignore. That said, for a centrally located base in Seoul, I can't think of a better location for both business and leisure travelers. First time or otherwise

Warm greetings from The Ambassador Seoul Pullman. Thank you so much for your kind words about your stay! We’re thrilled to hear that you found the bed comfortable and enjoyed the bathroom design. It’s great to know it contributed to a relaxing experience. I’m especially glad to hear that Selena, William, and Daniel were able to assist you in finding a massage in Seoul. Our team takes pride in providing exceptional service, and your feedback will surely motivate them. We hope to welcome you back for another enjoyable stay in the future! Warm regards, Front Office Manager Jayden Park

좋은 숙박

고객 평점 3.5/5

Soonbae A. 가족 - 전체(All) 통지 확인

편안한 숙박이었습니다. 다만 다이아 티어에게는 라운지 조식이 아닌 조식당에서의 조식을 제공해주었으면 합니다. 라운지 조식 매우 빈약합니다.

안순배 고객님께, 안녕하십니까, 앰배서더 서울 풀만 호텔입니다. 소중한 시간을 내시어 저희 호텔을 방문하여 주심에 감사드립니다. 다만 투숙기간 겪으신 라운지 조식 관련으로 불편을 드려 송구스럽게 생각합니다. 말씀해주신 부분 관련하여 유관 부서와 협의하여 ,재방문 시에는 모든 면에서 만족하실 수 있도록 노력하겠습니다. 남겨 주신 후기에 다시 한번 감사드리며 노력하는 앰배서더 서울 풀만 호텔이 되겠습니다. 감사합니다. THE AMBASSADOR SEOUL - A PULLMAN HOTEL

너무 힐링되는 숙박이었어요

고객 평점 5.0/5

장우정 커플 - 전체(All) 통지 확인

체크인부터 체크아웃까지 직원분들이 세심하게 신경써 주신 덕에 너무 좋은 투숙 경험을 하였습니다. 특히 체크인 도와주신 다니엘님에게 감사하다는 말씀 드립니다. 다음 투숙도 정말 기대되네요~

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 437 리뷰 8.3/10 위치
  • 824 리뷰 8.6/10 객실
  • 678 리뷰 7.8/10 서비스
  • 5 리뷰 8.8/10 인터넷 가격
  • 306 리뷰 8.7/10 청결도
  • 247 리뷰 8.5/10 조식
  • 245 리뷰 6.2/10 가격 대비 가치
  • 243 리뷰 8.9/10 분위기

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.