宜必思快捷新加坡武吉士酒店 2 星

客户意见评级 (ALL 评级) 4.6/5 35 评论

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描述

酒店其他优惠

  • 步行 10 分钟即可到达武吉士地铁站

  • 步行 10 分钟即可到达 Parco 武吉士街区和武吉士街

  • 酒店距离乌节路 10 分钟车程。

  • 步行 10 分钟即可到达新达城和滨海广场。

  • 毗邻当地著名的餐饮区。

我们的客房

酒店位置

宜必思快捷新加坡武吉士酒店

33 Middle Road
188942 新加坡
新加坡

GPS:1.297053, 103.85564

酒店服务

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酒店内
  • 停车
  • 轮椅可通行
  • 无限网络
  • 空调
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  35 评论

TripAdvisor 评级  3.5/5  555 评论

very small room. no window

Tripadvisor 评级 2.0/5

sitdeus 经 TripAdvisor 认证的评论

The hotel is 5 mins walk from Raffles, but the contrast between that hotel and this is immense. The Ibis Budget hotel has no facilities. The room was barely big enough to have the bed. Hardly anywhere to put our suitcases and no wardrobe (just a tiny hanging space). The ensuite is a toilet, sink and shower head, so the whole ensuite (including the toilet) gets wet if you take a shower. There was no outside window. 8 mins from the metro. Many eateries nearby.

Dear sitdeus, I'm really surprised by your ridiculously inapt comparison between Singapore's iconic five-star luxury RAFFLES HOTEL with an IBIS BUDGET hotel! Room rates at Raffles hotel will easily be 10 times that of ibis budget. As one of the most densely populated cities in the world, land is scarce here and hence, most budget accommodation properties do not offer large rooms. Standard rooms do not have windows and this is clearly indicated in the booking platform. If you require a window, please book a Superior or Deluxe room. Please do consider booking Raffles Hotel in your next trip to SIngapore. I am sure that you will not be disappointed. Warm Regards, Roland Guest Experience Executive

BEWARE BED BUGS AND AWFUL CUSTOMER SERVICE

Tripadvisor 评级 1.0/5

acj1426 经 TripAdvisor 认证的评论

I checked into my room, 514 around 4.00pm.After a long day travelling, I showered, changed and went out exploring for the evening. I arrived back just after 9.00pm. I had been in bed for about an hour when I started to feel itchy and could feel something biting me. I pulled back the duvet and then took the sheets off and there were bed bugs, I counted at least 15 of them just under the sheet! They were crawling all over the quilted mattress protector too. I got dressed and went down to inform reception. No apology was given, I was just handed a key card for another room. I then had to go and move all my things by myself. I began by checking the bed in the new room, 503. The mattress protector had already got lots of stains and pieces of hair, it looked as though it hadn't been cleaned in a while. This room also had bed bugs. I went down to reception yet again. The receptionist Chloe really did not offer any help with the situation. I asked for a refund at the end of my stay, as this is the second room that has bed bugs. She then apologised but it was obvious that she didn’t care. She then phoned the manager, who I believe to be called Jason. She asked me if I had already booked somewhere else to say, in which I said no and I don’t plan on it as it’s late at night, will cost much more and I was catching a flight the next day. To my horror she then said that I could not be offered a refund if I was staying here but they could move me to another hotel. I did not want to be moved to somewhere unfamiliar at 10.30pm, as I was already exhausted. For some reason she then asked me if the bed bugs could fly! I showed her the pictures and videos of them, along with ones of my bites. I was then offered another new room, 507. I was moving my belongings once again to the new room when there was a knock at the door. It was the receptionist to confirm she had seen the bed bugs in the first room and to take photos of my bites! I really feel like she didn't believe me at first. This caused me so much additional stress. In the morning I had to go buy cream for the bites, as they were so itchy. I felt uncomfortable all night and barely slept, due to this stress. That morning, the receptionist Fifi didn't offer an apology either and came across very rude, when I was checking out, I asked when I could complain and her customer service was atrocious. I received no sympathy or concern and no help was offered at any time throughout my stay. I am a teenage, female travelling alone for the first time. My parents booked this hotel as my Christmas present. My mum is an Accor member and has been for over 20 years. She booked this hotel because it was central to all the tourist attractions in Singapore. She believed the Accor hotels to have a good reputation for cleanliness, and was horrified that this has happened to me. Furthermore, she thought the customer service would be 5 star, how wrong was she! She will no longer be booking any hotels in your chain because of this experience. Finally, after arriving at my destination, I am having the inconvenience of washing ALL of my belongings, just in case I have a hitch-hiker! SHAME ON YOU IBIS FOR PUTTING THIS MUCH STRESS ON A LOYAL CUSTOMER AND TO OFFER NO MEANINGFUL APOLOGY OR ANYTHING IN COMPENSATION :(

Compact, efficient, and strategically located...

Tripadvisor 评级 5.0/5

don226 经 TripAdvisor 认证的评论

Compact, efficient, and strategically located... Worth for money, everything on place, clean, and neat.. in short, we are surprised and satisfied.. definitely one of the best options in the Bugis area. Sevel is just next door and the juice vending machine is within 20 meters.

Dear Don, We really appreciate your strong recommendation for ibis budget Bugis, and loving our clean rooms, strategic location and the service from our helpful staff! We are also glad that you had enjoyed the fresh juice vending machine located near our doorstep which many of our guests have also appreciated. It has been an absolute delight to have exceeded your expectations during your stay with us, and we certainly look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive

Tiny rooms, good staff. Superb location.

Tripadvisor 评级 4.0/5

lyndy23 Friends getaway - 经 TripAdvisor 认证的评论

Good staff at reception. Elevator to high floors. Tiny rooms and oil from recently oiled door hinges on floor of bathroom. Beds comfy but second bed was up a staircase. Clean rooms. I paid a premium for Dec 30. I’d stay again because location is superb.

Dear lyndy, The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. Our hotel is indeed very strategically located and very attractive to many tourists looking to vacation in Singapore. We hope to remain the hotel of your choice in your next visit to Singapore! Warm Regards, Roland Guest Experience Executive

Small / Clean / Practical

Tripadvisor 评级 3.0/5

lz4ev Couples - 经 TripAdvisor 认证的评论

Stayed here for a total of 3 nights recently and we thought our stay was average. The room is clean but small (which was expected for a budget hotel at Singapore) Plenty of eateries and an amenity stall just beside the hotel, not to mention that MRT station is just 5mins walk away. Check in was simple and quick and the staffs were generally friendly and accommodating. Sound proof can be a nightmare- especially when you have loud guest speaking at the corridor past midnight P/S: most rooms have no windows so if you are not comfortable with that, please put a request for one during booking

Dear Guest, Thank you for taking time to write a review of your hotel stay. We appreciate your positive comments for our clean room, convenient location and helpful staff. In case of excessive noise from your neighbours, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be undisturbed and pleasant. Standard rooms do not have windows and this is indicated in the booking platform. If you require a window, please book a Superior or Deluxe room. We hope to remain the hotel of your choice in your next visit to Singapore. Warm Regards, Roland Guest Experience Executive

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其他网络用户评价我们的酒店

  • 831 评论 9.7/10 位置
  • 937 评论 4.1/10 房间
  • 535 评论 8.9/10 服务
  • 38 评论 8.7/10 上网
  • 351 评论 5.8/10 清洁度
  • 20 评论 1.7/10 早餐

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