新加坡华德禄翰悦阁酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 756 评论

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78 Waterloo Street, 189870 新加坡, 新加坡

描述

酒店其他优惠

  • 酒店地处市区，所在地理位置无比优越，毗邻各种艺术和文化场所，充满活力的城市生活触手可及。

  • 特别的入住体验--每次游览都能感受到个性化的周到安排

  • 502 间别致的客房，专为追求时尚感和舒适度的现代旅客而设计。

  • 步行数分钟即可到达 3 个地铁站，交通无比便利，您可以在中央商务区内畅行无阻

  • 我们倡导大家自觉按环保方式旅行，绝不使用一次性塑料制品

我们的客房

酒店位置

新加坡华德禄翰悦阁酒店

78 Waterloo Street
189870 新加坡
新加坡

GPS:1.2993, 103.85162

电话

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酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 会议室
  • 100% 无烟酒店

Antler & Ember

Antler & Ember

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  756 评论

客户意见评级 4.5/5

W. W. 家庭住宿 - 所有已确认评论

总体酒店条件各方面都很优秀，就有一点，标间床太小，对高个子人士不是太友好。

Dear W. Wei, Thank you for sharing such a wonderful review of Hotel Waterloo Singapore - Handwritten Collection. We are delighted to hear that you enjoyed our prime location and modern facilities, and we will certainly pass your compliments regarding the breakfast variety to the independent management team at the restaurant. We appreciate your honest feedback regarding the bed size in our twin rooms. While our layouts are designed to maximize urban efficiency and functionality within the heart of the city, we understand that comfort is subjective, particularly for our taller guests. Your comments are incredibly helpful as we strive to balance modern design with the diverse needs of all our visitors. We hope to have the pleasure of welcoming you back for another pleasant stay in the future. Warm regards, Janet Guest Experience Executive

客户意见评级 4.0/5

Jieying W. 商务住宿 - 所有已确认评论

方便、服务周到

Dear Jieying W., Thank you for choosing Hotel Waterloo Singapore - Handwritten Collection. We are delighted to hear that you enjoyed a convenient stay and found our service to be thoughtful. It is wonderful that our central location in the heart of the arts district served as an ideal base for your travels. We are also pleased that you enjoyed the breakfast offerings. As our dining area is managed by an independent third-party partner, we will certainly share your kind words with their management team to encourage them. We look forward to the pleasure of welcoming you back on your next visit to the city. Warm regards, Janet Guest Experience Executive

客户意见评级 3.0/5

Yixin L. 情侣住宿 - 所有已确认评论

整体环境位置都可以的， 但不行的地方特别不行：1、WIFI非常慢 2、空调对者床头吹， 对着人脸吹。 非常影响睡眠， 不能改风向？

Dear Yixin L., Thank you for sharing your feedback with us. We are pleased to know that you enjoyed our central location and the overall environment of the hotel. However, we sincerely regret that your sleep was disrupted by the airflow from the air conditioning and that the WiFi speed did not meet your needs. In our modern, compact room designs, ventilation systems are positioned to ensure efficient cooling, though we understand that direct airflow can be a matter of personal preference and comfort. While the physical direction of the vents is fixed, our team is always available to assist with temperature adjustments through the Aiello system to help create a more comfortable environment. Regarding the WiFi, speeds may occasionally fluctuate during peak periods when guest usage is at its highest. We understand how important a reliable connection is during your stay. For a more seamless and uninterrupted internet experience, we would like to share that guests who sign up as Accor hotel members can enjoy enhanced WiFi access. We appreciate your constructive comments as they help us refine our guest experience, and we hope to welcome you back for a more seamless stay in the future. Warm regards, Janet Guest Experience Executive

客户意见评级 4.5/5

Lin M. 家庭住宿 - 所有已确认评论

整体不错，安静隔音，就是会有下水道反水的异味

Dear Lin M., Thank you for sharing such a wonderful rating following your stay at Hotel Waterloo Singapore - Handwritten Collection. We are delighted to hear that you found your room to be a quiet sanctuary and enjoyed the overall peace and comfort of our property. Providing a tranquil environment in the heart of a bustling city is something we strive for, and we are glad our sound-reducing features met your expectations. We sincerely regret the discomfort caused by the drainage odor you encountered. Please be assured that we have shared your observations with our engineering team for immediate investigation and maintenance. We appreciate your feedback as it helps us maintain the high standards our guests expect. We look forward to welcoming you back for an even more seamless experience in the future. Warm regards, Janet Guest Experience Executive

客户意见评级 5.0/5

Xinyuan Y. 朋友住宿 - 所有已确认评论

服务很棒环境很棒

Dear Xinyuan Y., We are delighted to receive such high praise regarding your recent stay with us. It is wonderful to hear that both our service and the hotel environment met your expectations so perfectly. Knowing that you had such a positive experience at Hotel Waterloo Singapore - Handwritten Collection truly motivates our team to continue delivering heartfelt hospitality. We appreciate you choosing to stay with us in the heart of the city and look forward to welcoming you back for another seamless visit in the future. Warm regards, Janet Guest Experience Executive

其他网络用户评价我们的酒店

  • 971 评论 9.7/10 位置
  • 1,030 评论 6.9/10 房间
  • 864 评论 8.6/10 服务
  • 24 评论 7.7/10 上网
  • 606 评论 3.2/10 舒适度
  • 551 评论 9.7/10 氛围
  • 446 评论 9.3/10 清洁度
  • 314 评论 7.6/10 早餐

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