Fairmont Singapore 5 星

客户意见评级 (ALL 评级) 4.7/5 7,372 评论

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Fairmont Singapore - Image 1
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80 Bras Basah Road, 189560 新加坡, 新加坡

描述

酒店其他优惠

  • 位于市中心，靠近滨海湾。位于政府大厦地铁站和滨海中心地铁站正上方。

  • 酒店提供 50,000 平方英尺（大约 4645 平方米）的健身设施，包括水疗中心、游泳池和网球场。

  • 豪华客房和套间，带私人阳台，可欣赏新加坡美景

  • 别具一格的餐厅和酒吧，供应世界各地的一流美食和饮品

  • 三间豪华宴会厅和 34 间多功能会议室，可举办各种规模的活动

我们的客房

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酒店位置

Fairmont Singapore

80 Bras Basah Road
189560 新加坡
新加坡

GPS:1.294164089553334, 103.85391382269694

电话
传真 +65 6337 1554

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  7,372 评论

TripAdvisor 评级  4.5/5  10,306 评论

卓越奖 2025

Disappointed

Tripadvisor 评级 2.0/5

Flurrying 经 TripAdvisor 认证的评论

We were in a Signature suite for 3 nights over the holidays. The only plus for the stay was we were able to check in a couple hours early and the front desk agent was very friendly. Now for the cons. The room is showing its age. The decor is outdated and the finishings aren't well maintained. The bathroom is tiny and the half-glass partition didn't keep the shower from getting onto the floor. We had just come from 3 nights from the Marina Bay Sands, so the stark difference in the room comfort, furnishings and finishings was night and day. The thermostat didn't go lower than 20. So I had to have the fan on at full blast to keep it as cool as possible. The bed is right next to one of the vents and at full blast, it is LOUD. So it was either a choice of being hot and stuffy or listening to loud gusts the entire night. None of which contributed to good sleep. Maintenance was called on Day 2 but they could not override the minimum temperature; and did something about a valve that was supposed to help. Spoiler alert: it didn't. Housekeeping missed on making up our room on Day 3. We had the 'please make up room' light lit, and were out most of the day. Came back to our room in the late afternoon; nada. Left the room for dinner at around 6pm, came back around 9pm and our room had been nicely turned down. Which was a bit of a surprise, given turndown service is supposed to be upon request. The 'regular' housekeeping miss meant that when we woke up dark and early the next day to make an early flight, we had no creamer or sugar supplies to make a coffee before heading to the airport. First world problems I know, but when you stay in a Fairmont, there are certain base level expectations. Again, comparing to Marina Bay Sands, where the rooms were immaculately made up twice a day (without request) and all amenities (bathroom and beverage) restocked completely. And lastly, the elevators conked on us not once, but twice during the stay. The first time it happened, the lights flickered, the screen in the elevator flickered and then the elevator stopped. We pressed the door open button, different floors, nada. Pressed the alarm button. Nada. Pressed the call button. Nada. After a couple minutes, I pressed the door open button and this time it did open. We scuttered out and caught another elevator down to the lobby. We let the front desk agent know of the problem; and he seemed very unperturbed; like it happens all the time. There was no urgency of maybe blocking off the elevator until maintenance could take a look at it. The second time a different (!!!) elevator did the same thing; except the stoppage was much quicker. We made sure to avoid these 2 elevators for the rest of our stay.... For your money, I'll look at other properties.

Gold lounge

Tripadvisor 评级 5.0/5

Shirley L 经 TripAdvisor 认证的评论

Fantastic experience at the Fairmont Gold Lounge and the entire team is super hardworking. James, Sam, Jess, Ham, Jeff, Ansel, Maya and Zach - thank you all for taking care of all the guests and I’m sure everyone appreciates your professional and friendly services.

Great stay with positive service culture

Tripadvisor 评级 5.0/5

Sophie N 经 TripAdvisor 认证的评论

We had a great stay, and would like to share our compliments for its wonderful team of staff, including: Meka from housekeeping, who was lovely and helpful, genuinely caring about us and very quick to understand and to take the initiative to make our stay a better one We enjoyed the food at Clove very much, experience was brightened with excellent service from all there, including Jie Ming, Amshyar, Chef Ke Ming and Chef James!

Royal Disappointment

Tripadvisor 评级 1.0/5

s_punit 经 TripAdvisor 认证的评论

I chose to stay at Fairmont given my long standing Accor membership and its convenient location plus positive reviews. Rooms Please note most of the base category rooms look into a building for up to almost 20th floor, so despite a great location, the views are disappointing. The only good part of the hotel is its proximity to Raffles City Mall. Food & Staff Ignorance The food experience turned out to be a royal disappointment. If you are a Vegan or an Indian Vegetarian, please do avoid this hotel at all costs. The ignorance of entire staff, across the property, about what veganism means is appalling, especially in the world we live in now. There is hardly anything vegan or vegetarian (Indian vegetarian) in the entire property. While they serve buffet in their venue names “Asian Market Cafe” - Fairmont conveniently forgets that India is also in “Asia” and the 2nd largest in terms of population - the entire buffet had 3 Indian dishes and that too of despicable quality. The people in the hotels (Westin) and restaurants/cafes of a much smaller island of Bali in Indonesia were more aware and respectful of dietary preferences than a brand like Fairmont operating in a global country like Singapore Despite reaching out to the hotel 1 week before check in, to check on their vegan/vegetarian offerings, there was no response or concern. Got in touch with F&B team after multiple followups post my check-in, and that team was all about talks and no substance ! Despite their utter failure to deliver what they promised, they promised to refund a small portion towards breakfast charges. While my Christmas break was ruined, I want to make sure no other Indian or Vegan person’s break is ruined by the rave reviews. So do yourself a favour and avoid Fairmont in Singapore.

Lights automatically turned on

Tripadvisor 评级 4.0/5

ppllai 经 TripAdvisor 认证的评论

The room hardware, though a little dated, is generally in good condition. The bathroom is divided into three sections but without doors between them, so it can’t really be used by more than one person at a time. There’s also no shower curtain, meaning water tends to splash out, although the area is clean and well maintained. One issue I found is with the lighting system—it turns on unexpectedly at night, which feels a bit eerie. For instance, when I left for the gym in the middle of the night, all the lights came on and woke up the family. The automation could definitely be toned down. Another inconvenience is the lack of power points. There aren’t any near the bed, and the USB ports are loose from frequent use, making charging devices difficult. Overall, it’s a good hotel with pleasant staff and comfortable rooms, but a few simple improvements could make the stay much better.

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其他网络用户评价我们的酒店

  • 2,463 评论 9.6/10 位置
  • 3,395 评论 8.3/10 房间
  • 3,752 评论 8.8/10 服务
  • 39 评论 6.3/10 上网
  • 993 评论 8.3/10 氛围
  • 771 评论 7.7/10 早餐
  • 769 评论 8.7/10 清洁度
  • 425 评论 6.2/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。