史丹福瑞士酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 9,382 评论

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描述

酒店其他优惠

  • 作为东南亚最高的酒店之一,拥有一览无余的城市、海港和大海景观

  • 特色餐厅和酒吧,包括一家 2 星级米其林餐厅

  • 就在市政厅和滨海大道 MRT 站上方,便于游览新加坡的各个地方

  • 水疗中心、健身中心和两个不规则室外泳池

  • 3 间豪华宴会厅和 34 间多功能会议室,可举办各种规模的活动

我们的客房

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酒店位置

史丹福瑞士酒店

2 Stamford Road
178882 新加坡
新加坡

GPS:1.293196, 103.852811

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  9,382 评论

TripAdvisor 评级  4.0/5  11,189 评论

卓越奖 2023

Almost Perfect But…

Tripadvisor 评级 4.0/5

prestontan Couples - 经 TripAdvisor 认证的评论

Stayed again at the Swissôtel The Stamford after reading the positive reviews by other members of the Accor Group on Meta. We stayed from 7 to 9 January 2024. When Elaine checked us in at the lobby, she noted that I am a Platinum member so we escorted us up to the lounge where we were checked in by Aiko. Yes! Platinum = room upgrade, breakfast, lounge access and some welcome fruits in the room. Aiko told me that I needn’t pay for my 2 nights’ stay because I was using my Stay-Plus. I was puzzled and I asked for her confirmation. Unfortunately she was not available in the lounge so I thought I would check again when I next meet her. That evening, I approached Jayreen during the evening cocktail hours to check my payment status. She also said I needn’t pay after she had checked with Room Reservations. Feeling odd, I confirmed with Aiko again the next morning. She checked, came back and told me my payment has been settled. I told her that it is impossible as members cannot use 2 stay-plus nights for a single stay. This made her aware that there was an error. It is with regrets that my honesty was not very well-received as another female staff approached me in the lounge when we were having our afternoon cuppa to ‘thank’ us. She didn’t seem very happy and it was shown through her tone, body language and terse words. I felt offended. Seriously, Swissôtel The Stamford? It is not like I am asking for the hotel to acknowledge me for being upfront about the payment error due to their system glitch. I am actually saving the hotel a lot more work/explanation should I have left without paying since I have checked and confirmed with Aiko thrice and Jayreen. This lady staff needs to go back to recruitment training. Oh my gosh! We were given Room 6060. There is nothing to dislike about Room 6060. The aircon during the day works well although it feels stuffy at night which woke me up. We also enjoyed the warm hospitality of the staff in the lounge. Aunty Candy is really sweet and we always look forward to being served by her. Jayreen even gave my overaged wife a Niu-niu (Ambassador of Swissôtel The Stamford)! Turn down service was offered but the lady did a hurried job on the second night that leaves quite a bit to be desired. Thank you to Aiko, Jayreen, Candy, Elaine (ground floor) and no thank you to that lady staff who almost certainly deducted one star from this review. I hope my next stay would be a better one. I like Room 6060

Would stay again

Tripadvisor 评级 4.0/5

Laura57Lanham 经 TripAdvisor 认证的评论

Excellent hotel. Rooms comfortable. Best mattress!!! Love that it is connected to the Raffles Shopping Center. Buffet breakfast was plentiful but overpriced. Centrally located. Check in and check out went smoothly. Stayed for 2 nights while waiting to board a cruise ship. Everyone was helpful and accommodating.

Great hotel due to staff who have embodied the “happy to serve” attitude

Tripadvisor 评级 5.0/5

I7044FCrichardg Couples - 经 TripAdvisor 认证的评论

Great experience. We were upgraded to a one bedroom suite on the 66th floor which has a glorious view of the marina. The lounge privilege was a plus and the attendants there are just happy to serve us. Special mention to Rhea and Jayreen who were on hand to check us in and as we checked in early, and sensing that we probably are famished, offered us to partake of the breakfast spread as well. We were also there for the evening cocktails and the other team members there also provided us impeccable service. Would love to be back. One of the best Accor stays we had. Pluses: hotel staff, views, lounge during cocktail hour, breakfast buffet Minuses: slippery partition (elevated but sloping marble partition) between bedroom and bathroom - a safety issue; fungi (or were they mushrooms?) on 2 toilet corners. Didn’t have time to show this to staff but I have pictures. Also, the mirror leading to the bathroom is misleading. My wife bumped herself on the mirror thinking it was the door to the bathroom.

Great hotel in Singapore

Tripadvisor 评级 5.0/5

B4102TJrichardh 经 TripAdvisor 认证的评论

We arrived after a late flight so checking was easy, the room was on the 56th floor facing the waterfront, the view at night is spectacular. In the same block is another large hotel and a very large shopping centre, plus City Hall railway station. Raffles Hotel is next door.

位置好

客户意见评级 4.5/5

庄. 家庭住宿 - 所有已确认评论

体贴、安静

Dear 庄., Thank you for staying with us at the Swissôtel The Stamford and for taking the time to complete our survey. We are happy you found our location to your liking and we hope you had a great time exploring our vibrant city! We appreciate your patronage and look forward to welcoming you back in the very near future! Warm regards, Swissôtel The Stamford Management

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其他网络用户评价我们的酒店

  • 4,197 评论 9.6/10 位置
  • 5,678 评论 8.4/10 房间
  • 4,607 评论 8/10 服务
  • 81 评论 7.3/10 上网
  • 1,404 评论 7.1/10 早餐
  • 1,343 评论 8/10 清洁度
  • 1,039 评论 8.4/10 氛围
  • 715 评论 5.7/10 性价比

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