新加坡史丹福瑞士酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 15,794 评论

保证最优惠房价
新加坡史丹福瑞士酒店 - Image 1
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新加坡史丹福瑞士酒店 - Image 4
2 Stamford Road, 178882 新加坡, 新加坡

描述

酒店其他优惠

  • 这是东南亚最高的酒店之一，拥有无以伦比的市景、海景和滨海湾景观

  • 特色餐厅和酒吧，包括一家 2 星级米其林餐厅

  • 就在市政厅和滨海大道 MRT 站上方，便于游览新加坡的各个地方

  • 水疗中心、健身中心和两个不规则室外泳池

  • 3 间豪华宴会厅和 34 间多功能会议室，可举办各种规模的活动

我们的客房

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酒店位置

新加坡史丹福瑞士酒店

2 Stamford Road
178882 新加坡
新加坡

GPS:1.293196, 103.852811

电话
传真 +65 063382862

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  15,794 评论

TripAdvisor 评级  4.3/5  12,552 评论

卓越奖 2025

Excellent in terms of location, room facility and helpful and friendly staff.

Tripadvisor 评级 4.0/5

Poey Teck T 经 TripAdvisor 认证的评论

Good view from room balcony Good location for visiting to nearby attractions Friendly and helpful staffs, especially check-in staff Ms. Wan Ting

Huge hotel very centrally based

Tripadvisor 评级 5.0/5

Welshrarebit26 经 TripAdvisor 认证的评论

We stayed here twice, one night on our way to Australia and one night on our way back. Large comfortable rooms. Amazing views. Located next to/in the raffles city shopping centre. Staff seemed very friendly and helpful.

Hotel stay was very pleasant. Just that it lacks bidet for toilet use. The housekeeping staff name Leno is also very helpful an

Tripadvisor 评级 5.0/5

Passport66129982843 经 TripAdvisor 认证的评论

Hotel stay was very pleasant. Just that it lacks bidet for toilet use. The housekeeping staff name Leno is also very helpful and friendly.

Jasper’s help is so nice

Tripadvisor 评级 5.0/5

Elaine S 经 TripAdvisor 认证的评论

so nice of the view and the service! Thanks for jasper’s help! I am highly recommend here for family,hope you can have a nice experience here,too

Thank you for staying at Swissotel The Stamford. We are delighted to hear that you enjoyed the beautiful views and the service during your stay. Thank you especially for recognising Jasper for his assistance — we will be sure to share your kind words with him, and he will be very pleased to know he made a positive impression. We truly appreciate your recommendation for families and your generous wishes for other guests. We look forward to welcoming you and your family back for another enjoyable experience. Warm regards, Robert Strasser Hotel Manager

Extremely poor welcome and check-in at this 5 Star Property

Tripadvisor 评级 5.0/5

Peter M 经 TripAdvisor 认证的评论

Our check-in was terrible. Upon arrival the female check-in agent, Cess, did not welcome us in any way (I am a Platinum ACCOR Member) but immediately proceeded to check us in at the multi terminal desk. Her demeanour towards us was blunt and officious and she talked down to us in rapid fire quick speak which we both found very difficult to understand. We requested her to slow down her speech to us but she continued in her rapid form. Our request to inspect our allocated room prior to occupation (our normal modus operandi) was met with blunt refusal and a statement that if we did not like the room we could call down later to the front desk! The total check in process was akin to being processed for custody, photographs included and a blunt-mordant instruction to "sign here". Prior to unpacking we reflected upon the manner we were treated by Cess and decided to formally complain about our treatment to the Duty Manager. We were warmly greeted by Darren Lam, who with great compassion and respect listened to what we had to say and acknowledged our concerns. Darren asked us to wait a few minutes and upon his return he had arranged an upgrade us to a beautiful corner suite for our three day stay. Throughout our stay Darren warmly acknowledged our presence when we passed by his work area. Our 3 day night stay from then on was what we expect from a 5 Star property - brilliant in every way.

Thank you for staying at Swissotel The Stamford. Thank you for sharing your detailed feedback regarding your recent stay. I would like to begin by offering my sincere apologies for the poor welcome and check-in experience you encountered. What you described is clearly not the level of courtesy, warmth, or professionalism we expect from our team — particularly for a valued Platinum Accor member — and I am truly sorry for the frustration this caused upon your arrival. Your comments regarding the tone, pace of communication, and handling of your requests during check-in have been taken very seriously. This feedback will be addressed directly with the relevant team members to ensure that our arrival experience reflects the respect, clarity, and personalised service our guests deserve. That said, I am pleased to hear that Darren Lam was able to restore your confidence in our hotel. His compassion, attentiveness, and proactive service recovery exemplify the standards we strive to uphold, and I am glad he was able to turn the situation around by arranging an upgrade and ensuring your stay thereafter met your expectations of a 5-star property. Darren will be personally recognised for his outstanding professionalism and care. We truly appreciate you taking the time to share both the challenges and the highlights of your experience. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back in the future for a consistently excellent stay from the very first moment. Warm regards, Robert Strasser Hotel Manager

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其他网络用户评价我们的酒店

  • 7,435 评论 9.7/10 位置
  • 9,160 评论 8.4/10 房间
  • 7,926 评论 8.1/10 服务
  • 139 评论 6.3/10 上网
  • 2,342 评论 7.6/10 设施
  • 2,094 评论 8.6/10 清洁度
  • 1,897 评论 7.6/10 早餐
  • 1,217 评论 6.3/10 性价比

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。