Raffles Singapore 5 星

客户意见评级 (ALL 评级) 4.8/5 1,624 评论

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1 Beach Road, 189673 新加坡, 新加坡

描述

酒店其他优惠

  • 获得 ALLSAFE 认证标志

  • 2019 年 8 月历经全面且注重历史细节的修复后重新开业

  • 位于市中心，距滨海湾、市政厅、牛车水等仅数步之遥

  • 全套房住宿，配备 24 小时莱佛士管家服务

  • 九家全新餐厅与酒吧，彰显名厨主理概念

我们的客房

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酒店位置

Raffles Singapore

1 Beach Road
189673 新加坡
新加坡

GPS:1.294, 103.855

电话
传真 +65 6339 7650

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,624 评论

客户意见评级 5.0/5

Mijia W. 家庭住宿 - 所有已确认评论

在莱佛士度过了非常愉快的旅程，我们在巴黎的白马、四季、米兰的阿玛尼、北京的前门文华东方…我爸爸说所有这些中，莱佛士最棒！哈哈！酒店还贴心的送了我礼物，在离店去机场的当天由于帮我拿行李而耽误了些时间，酒店当即就安排了专车送我们，虽然来不及玩最后的景点星耀樟宜了，但留有遗憾的行程会让我们再次前往，我们一定还会选择莱佛士！

Dear Mijia W., Thank you for your wonderful and heartfelt reflection. We are delighted that your family’s stay at Raffles Singapore was so enjoyable, and that our location, suites, dining, and service left such a lasting impression. It is truly humbling to hear that, among many esteemed hotels around the world, your father considers Raffles the very best. We are especially pleased that the thoughtful gesture of gifting your favourite body lotion added warmth to your experience. Your feedback regarding the luggage handover has been noted carefully, and we sincerely regret the inconvenience it caused on your departure day. We are glad that our team could assist promptly to ensure you reached the airport smoothly. We look forward to welcoming you back for another cherished and memorable experience. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

客户意见评级 5.0/5

Ying C. 家庭住宿 - 所有已确认评论

入住期间非常满意，尤其餐饮部的员工服务仔细周到。中餐厅、早餐厅、大堂吧、long bar 遇到的每位员工都用心服务。还有客房打扫的员工真诚用心的工作，非常感谢！

客户意见评级 5.0/5

Changlu Z. 家庭住宿 - 所有已确认评论

房间非常的洁净，摆设非常的用心，零食和饮料非常满意。

Dear Changlu Z., Thank you for your wonderful reflection. We are delighted to hear that your stay exceeded expectations, with thoughtfully prepared suite and attention to every detail, as well as the selection of snacks and beverages contributing to your enjoyment. We are especially pleased that Kevin’s warm and attentive service, as well as his ability to assist in Chinese, made such a meaningful impact on your experience. Your kind words will be shared with him with great pride. It was our privilege to host you, and we look forward to welcoming you back for another truly perfect stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

客户意见评级 4.5/5

Ye X. 情侣住宿 - 所有已确认评论

所有都非常好，除了我一进门的时候，惊喜的打开欢迎卡片和电视的欢迎界面，开头就写着：Mr. X.，我觉得这么棒的一个酒店，至少要弄对入住客人的性别吧，其他都非常完美

Dear Ye X., Thank you for sharing your feedback. We’re thrilled to hear that you enjoyed the hotel’s location, ambiance, and the comfort of our bedding. It’s wonderful to know you had a relaxing stay. We sincerely apologise for the error with the welcome card and the TV greeting. We understand how important these details are, and we will certainly review our processes to ensure that such oversights are avoided in the future. We truly appreciate your understanding and are glad that, overall, your experience with us was so positive. We hope to welcome you back soon for another perfect stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

客户意见评级 2.5/5

Mengyun Z. 商务住宿 - 所有已确认评论

首先入住之后的巧克力是管家用手放的，没有使用工具，手是端着新加坡司令和巧克力进屋的，直接用手触碰巧克力。并且给我安排了一间挨着厨房的房间，一晚上都很吵

Dear Mengyun Z., Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our prime location and the overall setting of Raffles. However, we deeply regret that certain aspects of your experience did not meet the high standards we strive for. We sincerely apologise for the concerns you raised regarding the handling of the chocolate amenity upon your arrival and the noise from your suite. These are certainly not the experiences we wish to provide, and we will be reviewing these details with our team to ensure that such situations are addressed. We appreciate your valuable insights and hope to have the opportunity to welcome you back for another flawless stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

其他网络用户评价我们的酒店

  • 348 评论 9.4/10 位置
  • 610 评论 9.2/10 房间
  • 1,163 评论 9/10 服务
  • 486 评论 9.6/10 氛围
  • 376 评论 9/10 设施
  • 344 评论 8.6/10 食物
  • 206 评论 9/10 舒适度
  • 156 评论 8.6/10 早餐

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