Raffles Singapore 5 星

客户意见评级 (ALL 评级) 4.8/5 1,620 评论

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1 Beach Road, 189673 新加坡, 新加坡

描述

酒店其他优惠

  • 获得 ALLSAFE 认证标志

  • 2019 年 8 月历经全面且注重历史细节的修复后重新开业

  • 位于市中心，距滨海湾、市政厅、牛车水等仅数步之遥

  • 全套房住宿，配备 24 小时莱佛士管家服务

  • 九家全新餐厅与酒吧，彰显名厨主理概念

我们的客房

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酒店位置

Raffles Singapore

1 Beach Road
189673 新加坡
新加坡

GPS:1.294, 103.855

电话
传真 +65 6339 7650

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  1,620 评论

客户意见评级 5.0/5

Ying C. 家庭住宿 - 所有已确认评论

入住期间非常满意，尤其餐饮部的员工服务仔细周到。中餐厅、早餐厅、大堂吧、long bar 遇到的每位员工都用心服务。还有客房打扫的员工真诚用心的工作，非常感谢！

客户意见评级 5.0/5

Changlu Z. 家庭住宿 - 所有已确认评论

房间非常的洁净，摆设非常的用心，零食和饮料非常满意。

Dear Changlu Z., Thank you for your wonderful reflection. We are delighted to hear that your stay exceeded expectations, with thoughtfully prepared suite and attention to every detail, as well as the selection of snacks and beverages contributing to your enjoyment. We are especially pleased that Kevin’s warm and attentive service, as well as his ability to assist in Chinese, made such a meaningful impact on your experience. Your kind words will be shared with him with great pride. It was our privilege to host you, and we look forward to welcoming you back for another truly perfect stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

客户意见评级 4.5/5

Ye X. 情侣住宿 - 所有已确认评论

所有都非常好，除了我一进门的时候，惊喜的打开欢迎卡片和电视的欢迎界面，开头就写着：Mr. X.，我觉得这么棒的一个酒店，至少要弄对入住客人的性别吧，其他都非常完美

Dear Ye X., Thank you for sharing your feedback. We’re thrilled to hear that you enjoyed the hotel’s location, ambiance, and the comfort of our bedding. It’s wonderful to know you had a relaxing stay. We sincerely apologise for the error with the welcome card and the TV greeting. We understand how important these details are, and we will certainly review our processes to ensure that such oversights are avoided in the future. We truly appreciate your understanding and are glad that, overall, your experience with us was so positive. We hope to welcome you back soon for another perfect stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

客户意见评级 2.5/5

Mengyun Z. 商务住宿 - 所有已确认评论

首先入住之后的巧克力是管家用手放的，没有使用工具，手是端着新加坡司令和巧克力进屋的，直接用手触碰巧克力。并且给我安排了一间挨着厨房的房间，一晚上都很吵

Dear Mengyun Z., Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our prime location and the overall setting of Raffles. However, we deeply regret that certain aspects of your experience did not meet the high standards we strive for. We sincerely apologise for the concerns you raised regarding the handling of the chocolate amenity upon your arrival and the noise from your suite. These are certainly not the experiences we wish to provide, and we will be reviewing these details with our team to ensure that such situations are addressed. We appreciate your valuable insights and hope to have the opportunity to welcome you back for another flawless stay. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

客户意见评级 5.0/5

Yufei D. 商务住宿 - 所有已确认评论

被酒店的故事深深吸引，开会期间有被管家细心照顾，这里的叻色Lasak是我吃过的最好吃的，辣中带甜，奶味十足。Jeremy的餐厅也很有创意。即便不住酒店也不能错过经典long bar，虽然我更喜欢writers bar，适合绅士，适合文艺范。

Dear Yufei D., Thank you for your wonderful review. We’re delighted to hear that you were captivated by the history and charm of Raffles, and that our butler team ensured your meeting was so well taken care of. It’s a pleasure to know you enjoyed our signature laksa and the creative cuisine at Jereme Leung’s restaurant, as well as the timeless atmosphere of both the Long Bar and the Writer’s Bar. We appreciate your thoughtful feedback on language support and beverage options, and your kind compliments on the overall dining standards and service flow. We hope to have the pleasure of welcoming you back soon for another memorable stay steeped in history and refined hospitality. Yours faithfully, Thomas Goval Hotel Manager Raffles Hotel Singapore

其他网络用户评价我们的酒店

  • 328 评论 9.4/10 位置
  • 589 评论 9.1/10 房间
  • 1,120 评论 9/10 服务
  • 468 评论 9.6/10 氛围
  • 357 评论 8.8/10 设施
  • 337 评论 8.3/10 食物
  • 198 评论 9/10 舒适度
  • 147 评论 8.7/10 早餐

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