ibis budget Singapore Bugis bintang 2

Catatan tamu Avis (Peringkat ALL) 4.6/5 34 ulasan

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Deskripsi

Keistimewaan hotel

  • 10 menit jalan kaki dari Stasiun MRT Bugis

  • 10 menit jalan kaki ke Parco Bugis Junction dan Bugis Street

  • Orchard Road sekitar 10 menit berkendara dari hotel.

  • 10 menit berjalan kaki ke Suntec City dan Marina Square.

  • Dekat dari area bersantap lokal yang terkenal.

Akomodasi kami

Lokasi hotel

ibis budget Singapore Bugis

33 Middle Road
188942 Singapura
Singapura

GPS:1.297053, 103.85564

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Properti 100% Bebas Rokok

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.6/5  34 ulasan

Peringkat TripAdvisor  3.5/5  554 ulasan

BEWARE BED BUGS AND AWFUL CUSTOMER SERVICE

Catatan Tripadvisor 1.0/5

acj1426 Ulasan TripAdvisor tersertifikasi

I checked into my room, 514 around 4.00pm.After a long day travelling, I showered, changed and went out exploring for the evening. I arrived back just after 9.00pm. I had been in bed for about an hour when I started to feel itchy and could feel something biting me. I pulled back the duvet and then took the sheets off and there were bed bugs, I counted at least 15 of them just under the sheet! They were crawling all over the quilted mattress protector too. I got dressed and went down to inform reception. No apology was given, I was just handed a key card for another room. I then had to go and move all my things by myself. I began by checking the bed in the new room, 503. The mattress protector had already got lots of stains and pieces of hair, it looked as though it hadn't been cleaned in a while. This room also had bed bugs. I went down to reception yet again. The receptionist Chloe really did not offer any help with the situation. I asked for a refund at the end of my stay, as this is the second room that has bed bugs. She then apologised but it was obvious that she didn’t care. She then phoned the manager, who I believe to be called Jason. She asked me if I had already booked somewhere else to say, in which I said no and I don’t plan on it as it’s late at night, will cost much more and I was catching a flight the next day. To my horror she then said that I could not be offered a refund if I was staying here but they could move me to another hotel. I did not want to be moved to somewhere unfamiliar at 10.30pm, as I was already exhausted. For some reason she then asked me if the bed bugs could fly! I showed her the pictures and videos of them, along with ones of my bites. I was then offered another new room, 507. I was moving my belongings once again to the new room when there was a knock at the door. It was the receptionist to confirm she had seen the bed bugs in the first room and to take photos of my bites! I really feel like she didn't believe me at first. This caused me so much additional stress. In the morning I had to go buy cream for the bites, as they were so itchy. I felt uncomfortable all night and barely slept, due to this stress. That morning, the receptionist Fifi didn't offer an apology either and came across very rude, when I was checking out, I asked when I could complain and her customer service was atrocious. I received no sympathy or concern and no help was offered at any time throughout my stay. I am a teenage, female travelling alone for the first time. My parents booked this hotel as my Christmas present. My mum is an Accor member and has been for over 20 years. She booked this hotel because it was central to all the tourist attractions in Singapore. She believed the Accor hotels to have a good reputation for cleanliness, and was horrified that this has happened to me. Furthermore, she thought the customer service would be 5 star, how wrong was she! She will no longer be booking any hotels in your chain because of this experience. Finally, after arriving at my destination, I am having the inconvenience of washing ALL of my belongings, just in case I have a hitch-hiker! SHAME ON YOU IBIS FOR PUTTING THIS MUCH STRESS ON A LOYAL CUSTOMER AND TO OFFER NO MEANINGFUL APOLOGY OR ANYTHING IN COMPENSATION :(

Compact, efficient, and strategically located...

Catatan Tripadvisor 5.0/5

don226 Ulasan TripAdvisor tersertifikasi

Compact, efficient, and strategically located... Worth for money, everything on place, clean, and neat.. in short, we are surprised and satisfied.. definitely one of the best options in the Bugis area. Sevel is just next door and the juice vending machine is within 20 meters.

Dear Don, We really appreciate your strong recommendation for ibis budget Bugis, and loving our clean rooms, strategic location and the service from our helpful staff! We are also glad that you had enjoyed the fresh juice vending machine located near our doorstep which many of our guests have also appreciated. It has been an absolute delight to have exceeded your expectations during your stay with us, and we certainly look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive

good

Catatan tamu Avis 4.0/5

Rega Teman - Ulasan terverifikasi ALL

servicenya oke dan lokasinya strategis, deket ke stasiun mrt dan shuttle bus, gampang cari makan karna banyak hawker disini (fifi dinesh)

Dear Rega, Thank you for bringing up our hotel's strategic location as well as the spectrum of local eateries and public transport right at our doorsteps. I hope you have had enough time to explore all sorts of local foods! We look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive

Tiny rooms, good staff. Superb location.

Catatan Tripadvisor 4.0/5

lyndy23 Friends getaway - Ulasan TripAdvisor tersertifikasi

Good staff at reception. Elevator to high floors. Tiny rooms and oil from recently oiled door hinges on floor of bathroom. Beds comfy but second bed was up a staircase. Clean rooms. I paid a premium for Dec 30. I’d stay again because location is superb.

Dear lyndy, The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. Our hotel is indeed very strategically located and very attractive to many tourists looking to vacation in Singapore. We hope to remain the hotel of your choice in your next visit to Singapore! Warm Regards, Roland Guest Experience Executive

Small / Clean / Practical

Catatan Tripadvisor 3.0/5

lz4ev Couples - Ulasan TripAdvisor tersertifikasi

Stayed here for a total of 3 nights recently and we thought our stay was average. The room is clean but small (which was expected for a budget hotel at Singapore) Plenty of eateries and an amenity stall just beside the hotel, not to mention that MRT station is just 5mins walk away. Check in was simple and quick and the staffs were generally friendly and accommodating. Sound proof can be a nightmare- especially when you have loud guest speaking at the corridor past midnight P/S: most rooms have no windows so if you are not comfortable with that, please put a request for one during booking

Dear Guest, Thank you for taking time to write a review of your hotel stay. We appreciate your positive comments for our clean room, convenient location and helpful staff. In case of excessive noise from your neighbours, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be undisturbed and pleasant. Standard rooms do not have windows and this is indicated in the booking platform. If you require a window, please book a Superior or Deluxe room. We hope to remain the hotel of your choice in your next visit to Singapore. Warm Regards, Roland Guest Experience Executive

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 801 ulasan 9.7/10 Lokasi
  • 913 ulasan 4.1/10 Kamar
  • 522 ulasan 9/10 Pelayanan
  • 35 ulasan 8.4/10 Internet
  • 343 ulasan 5.8/10 Kebersihan
  • 20 ulasan 1.7/10 Sarapan

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