ibis Singapore on Bencoolen bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 3.195 ulasan

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Deskripsi

Keistimewaan hotel

  • Berlokasi di jantung kawasan seni & budaya serta kawasan bisnis dan belanja di Singapura

  • Halte bus di depan hotel, 5-8 menit ke Bugis, Rochor, Bencoolen, Stasiun MRT Bras Basah

  • Kamar plafon tinggi, WiFi gratis, sepeda bambu, gym di dalam hotel

  • Nikmati sarapan prasmanan internasional sepuasnya di TASTE

  • Fasilitas pertemuan dan acara kontemporer dengan pencahayaan alami dan perabotan berkualitas

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Lokasi hotel

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapura

GPS:1.301222, 103.852673

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  3.195 ulasan

Peringkat TripAdvisor  4.1/5  7.466 ulasan

Sertifikat keunggulan 2025

Extremely Disappointing Stay — Misleading Offers and Poor Service

Catatan Tripadvisor 1.0/5

Luciana M Ulasan TripAdvisor tersertifikasi

My family and I booked a family room for four people: two adults, one teenager, and one child. Upon arrival, we were given a room with one queen bed and one single bed. According to the hotel manager, a man named Roger, the queen bed was supposed to be shared by three people — two adults and one child. This was already unacceptable. To make matters worse, we had purchased a “breakfast promotion” offered directly through the hotel’s website. This promotion appeared as a pop-up during the booking process, stating that if you bought breakfast for two adults, the remaining guests would have breakfast “for free.” However, upon check-in, we were informed that the children were not included and that we would need to pay extra for their breakfast. We spoke with Roger about this issue and even escalated it to the Accor Group, which owns the Ibis brand. Unfortunately, nothing was done. Accor simply stated that the issue had to be resolved locally, refusing to take any responsibility for the misleading communication and promotion used by this hotel. When I chose an Ibis property, I expected reliability and the security that comes with the Accor brand, but we were completely disappointed. We stayed at this hotel for 12 days, and the only way to have breakfast for everyone was to pay extra for the children or limit ourselves to six days of breakfast. Moreover, the breakfast price listed online was actually higher than the price charged on-site. The breakfast itself was very basic, offering the same items every day, only two kinds of fruit, and no yogurt — which is unacceptable for a continental and Asian breakfast. Regarding room service, it was also disappointing. On several occasions, we returned at night to find no towels or hygiene products. Overall, be very careful with this hotel. It offers one thing and delivers another. The so-called “promotions” are misleading, and the management is unhelpful. The manager, Roger, kept saying that this was the hotel’s policy but could not show us any link or document to prove it, only suggesting that we “look for it on the Accor website.” In summary: I do not recommend Ibis Singapore on Bencoolen. It is a low-quality hotel, with fake promotions, poor service, and no support from the Accor Group.

Catatan tamu Avis 2.5/5

Florentina B. Pasangan - Ulasan terverifikasi ALL

Ibis tempat yg strategis untuk bisa mengakses ke tempat wisata dan makanannya sangat enak

Dear Florentina B., Thank you for your feedback. We appreciate your comments regarding the strategic location and dining options at our hotel. Your insights are valuable in helping us enhance our services for future guests. Warm regards, Bernette Loh Executive Secretary

Very good experience

Catatan Tripadvisor 4.0/5

Quest26914441521 Ulasan TripAdvisor tersertifikasi

Rooms are very small for a family of 4 but the breakfast buffet is delicious. Great selection of food and lovely people that work there. We had complimentary daily drinks in the mini fridge in the room as we are good members of Accor. We loved the experience and its walking distance to everything. Our room was very clean and bed is comfortable. We requested lower pillows and we got them. Very helpful Location is great and so close to MRT, little India, Arab street, bugis market, etc. Definitely location is a plus Thank you for everything.

Dear Quest26914441521, Thank you for sharing your feedback. We’re delighted you enjoyed our breakfast buffet, the cleanliness and comfort of your room, and that our team could assist with your pillow request. We appreciate your understanding of the room size and are glad you found our location convenient for exploring nearby attractions. Your kind words encourage us to keep delivering great experiences. Warm regards, Bernette Loh Executive Secretary

Convenient Stay for the F1 Weekend

Catatan Tripadvisor 4.0/5

Opt1mus Ulasan TripAdvisor tersertifikasi

Hotel was just within a 5-15 minute walk from everything we needed. 1. Bugis MRT station to get us to the race track 2. Albert Hawker Centre for our meals 3. St. Joseph Church for Sunday Mass 4. Raffles City for shopping 5. Plus a 7-11 convenience store right beside the hotel Only issue was the long queue for the breakfast buffet but lots of restaurant alternatives nearby.

Dear Opt1mus, Thank you for your kind feedback regarding your stay with us during the F1 weekend. We are delighted to hear that our location provided you with convenient access to various attractions, dining options, and transportation. We appreciate your understanding regarding the breakfast queue. While we strive to provide a pleasant dining experience, peak times can sometimes result in longer waits. Your feedback is valuable to us as we aim to enhance our guests' experiences. Warm regards, Bernette Loh Executive Secretary

My visit to Singapore

Catatan Tripadvisor 5.0/5

Wander23024281924 Ulasan TripAdvisor tersertifikasi

We spent a wonderful 3 days and nights at this hotel. The staff was amazing and we had a great time. Nice location and amazing views

Dear Wander Thank you for your kind words regarding your recent stay with us. It is gratifying to hear that you found our staff attentive and enjoyed the location and views. We hope to welcome you back for another memorable experience in the future. Warm regards, Bernette Loh Executive Secretary

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.509 ulasan 9.7/10 Lokasi
  • 2.319 ulasan 7/10 Kamar
  • 1.917 ulasan 8.6/10 Pelayanan
  • 65 ulasan 8.2/10 Internet
  • 1.082 ulasan 8.9/10 Kebersihan
  • 739 ulasan 8.2/10 Sarapan
  • 581 ulasan 8.2/10 Makanan
  • 45 ulasan 7.9/10 Kebugaran/olah raga

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