Mercure Singapore Bugis bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 3.227 ulasan

Jaminan Harga
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Mercure Singapore Bugis - Image 1
Mercure Singapore Bugis - Image 2
Mercure Singapore Bugis - Image 3
Mercure Singapore Bugis - Image 4
122 Middle Road, 188973 SINGAPURA, Singapura

Deskripsi

Keistimewaan hotel

  • Terletak di jantung kawasan perbelanjaan, seni, dan budaya Singapura

  • Ruang pertemuan dengan cahaya alami, WiFi gratis, dan layanan kamar 24 jam

  • 5 menit ke MRT Bugis, dekat dengan Suntec dan Marina Bay Sands, 15 menit jalan kaki ke Orchard

  • Akses 24 jam ke gym, Sky Deck, dan kolam renang lap infiniti

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Lokasi hotel

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPURA
Singapura

GPS:1.299523, 103.853104

Telepon
Fax +65 6822 8901

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  3.227 ulasan

Peringkat TripAdvisor  4.0/5  1.615 ulasan

Come for the hotel, stay for the service

Catatan Tripadvisor 5.0/5

893antheaa Ulasan TripAdvisor tersertifikasi

I haven't even checked out yet but feel compelled to write a review. First, let me say the hotel itself is lovely. Beautifully appointed with a quirky mix of modern art and whimsical vintage luxe, and a pool with a view that let's you appreciate the Singapore skyline while escaping the heat of the day. While others have commented that the rooms are small, we are staying in a loft room that comfortably fits me, my 6'3" husband, and our 7 year old daughter (along with the masses of luggage we brought). I wonder if previous commenter's haven't embraced what the city has to offer and spent too much time in their room. Yes, when you look closely you can see a little wear, but that's to be expected from a hotel as busy as this is (I say busy, but we never felt overwhelmed by too many other guests or their noise). What this hotel excels at is service. We booked after escaping a disastrous first night at a neighboring hotel and desperately needed to restart our holiday. Lovely Joey at reception gave us a great price and even arranged an early check-in so we could get settled and de-stress. From that moment the team have been courteous, obliging, and generous with smiles and hellos. No request (and we made a few - sorry housekeeping!) was an issue and we were made to feel very welcome. Joey picked up from our very brief chat a good hour or so before we even booked that it was our anniversary and, when we returned from our afternoon dip in the pool, a celebratory dessert was waiting in our room. Yes, the location is central to the CBD and MRT, and across the road from food stalls, shopping, and heritage, and yes it is comfortable and excellent value for money. What I would return for however is the service, and I thank everyone who has been working through our stay for making it such a great (re)start to our Asian adventure.

Dear 893antheaa, Thank you for sharing the kind review, especially on the hotel design, the ambience to the skyline views from our outdoor infinity pool. We are pleased that the Loft room provided a comfortable stay for you and your family, and appreciate your kind understanding on the lively hotel ambience that did not affect the quality of your stay. Your kind words about Joey have been shared with the Management Team. We are especially happy that her thoughtfulness helped make your anniversary more memorable. Thank you once again for the heartwarming review

Rooms too tiny for us

Catatan Tripadvisor 3.0/5

Nothingbetter10 Couples - Ulasan TripAdvisor tersertifikasi

This hotel is very nice from the outside and when you walk into the lobby. I came with my husband on a business trip. He booked the loft bedroom and was very excited about it. However, once we got there, it felt like we were in a college dorm room. We were supposed to be staying there for over a week however there is no way he could’ve stayed there in that tiny room. My husband is 6’3. Once we bought all of our luggage into the room and then we were in there, it was no room to move around. And to top it off, our bed/mattress was on the floor in the upper loft area. There was no room to walk around the mattress on the floor. Falling down the stairs is something that is very possible if you get up in the middle of the night in the dark for the bathroom which is downstairs. We stayed one night there in a slightly larger room, courtesy of the staff who was very accommodating. But that was all we could do. The rest of the hotel was very nice, including the buffet meal that came with our upgraded room. However, we decided to leave and go to another hotel near by with larger more comfortable room situation.

Dear Nothingbetter10, Thank you for sharing your review. We are glad to receive your comments on the overall ambience of the hotel, especially our lobby. We apologise that the unique Loft room layout did not meet your expectation, may indeed be a little compact especially for taller guests like your husband. We hope to have the opportunity to welcome you both back again, perhaps in a different room category that would better suits you. Thank you.

Lokasi strategis

Catatan tamu Avis 4.0/5

Vera N. Teman - Ulasan terverifikasi ALL

Lokasi sangat strategis di depan hotel bugis+, hotel bersih dan nyaman

A Nice Stay

Catatan Tripadvisor 5.0/5

Z5616GZkevinc Ulasan TripAdvisor tersertifikasi

Nice reasonably priced hotel close to everything. Rooms are good for those who juts want a place to sleep and spend most of the day exploring. Great infinity pool on Level 7 and a place to chill on the roof. Great breakfast although always busy. Friendly front and back of house staff. Close to Bugis Mall and Bugis Junction plus nearby markets.

Dear Z5616GZkevinc, Thank you for the kind review. We are delighted to receive your compliments on our convenient location and the comfort of our guestrooms. It is nice to know that our outdoor infinity pool and rooftop provided a relaxing spot for you during the stay. Your feedback means a lot to us, especially the recognition of our friendly team. We hope to welcome you back on your next visit to Singapore. Thank you.

Very disappointed for an Accor hotel

Catatan Tripadvisor 3.0/5

Roger W Couples - Ulasan TripAdvisor tersertifikasi

We arrived from Europe early morning and checked in efficiently. We had booked a “Signature Loft Queen” room and were disappointed as the upstairs bedroom contained a Queen mattress on the floor ( no base) which is pushed into a corner with barely 150mm of floor on one side and the base. (see pics). For one person it meant climbing over your partner if you wanted to go to the toilet downstairs. Also, whilst the toilet and shower are in glass cubicles (and unavoidable to contain toilet noises) and is less than a metre from the sofa. The windows are enclosed in a glassed-in balcony and are filthy (see pics). The windows have green slime on them and the enclosed area has not been cleaned - with leaves, dirt, mould and slime on the glass, frames and floor. I have trusted Accor brands for may years in my business and personal travel and this trust has now been lost. We travel the world and this is the strangest 4 star hotel room we have stayed in.

Dear Roger W, Thank you for sharing the detailed feedback. We regret to learn that the design layout and cleanliness of the room may not have meet your expectations. We have reviewed this feedback with our Management Team to ensure a better and improved guest experience. Thank you.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.658 ulasan 9.8/10 Lokasi
  • 2.034 ulasan 5.5/10 Kamar
  • 1.524 ulasan 8.2/10 Pelayanan
  • 31 ulasan 7.9/10 Internet
  • 1.100 ulasan 3.1/10 Kenyamanan
  • 669 ulasan 7.1/10 Kebersihan
  • 492 ulasan 5.8/10 Fasilitas
  • 476 ulasan 6.5/10 Sarapan

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