Mercure Singapore Bugis bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 4.363 ulasan

Jaminan Harga
Terbaik
Mercure Singapore Bugis - Image 1
Mercure Singapore Bugis - Image 2
Mercure Singapore Bugis - Image 3
Mercure Singapore Bugis - Image 4
122 Middle Road, 188973 SINGAPURA, Singapura

Deskripsi

Keistimewaan hotel

  • Terletak di jantung kawasan perbelanjaan, seni, dan budaya Singapura

  • Ruang pertemuan dengan cahaya alami, WiFi gratis, dan layanan kamar 24 jam

  • 5 menit ke MRT Bugis, dekat dengan Suntec dan Marina Bay Sands, 15 menit jalan kaki ke Orchard

  • Akses 24 jam ke gym, Sky Deck, dan kolam renang lap infiniti

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Lokasi hotel

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPURA
Singapura

GPS:1.299523, 103.853104

Telepon
Fax +65 6822 8901

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  4.363 ulasan

Peringkat TripAdvisor  3.8/5  1.797 ulasan

Mercure need to fix their phone system

Catatan Tripadvisor 2.0/5

nickliveshere Ulasan TripAdvisor tersertifikasi

This hotel never answers their phones, it's impossible to get through to anyone from outside the hotel. Speaks volumes about the hotel quality if you're unable to ever reach anyone. This is basic customer service. If you ring reception you expect they pickup anytime of the day, especially outside busy peak times (i.e middle of day or late at night). Singapore is a 24/7 destination. Tried numerous times over different time periods so cannot use excuse it was busy, and even reservations. Fix your phone system and get people to answer the phone. Had queries related to a stay which went unanswered and it was definitely the Mercure line as prompts were there when calling - but when selecting the number to dial through....no one answered. Unacceptable.

Seamless holiday

Catatan Tripadvisor 5.0/5

Departure48525435959 Ulasan TripAdvisor tersertifikasi

Well located, clean and impressive Christmas Deco. Very friendly , smiley and helpful housekeeper at level 11- ms Nguyen Ven Ut. Value for money for people who likes to shop, try variety of local food. Very centralised yet not noisy. 5ms walk to famous Buddhist temple - Kwan Yin Temple.

Dear Departure48525435959, Thank you for sharing your thoughtful review. We are delighted you enjoyed the festive decoration, convenient location, and the warm hospitality from our Housekeeping staff, Ut. Your kind words have been shared with her. We look forward to welcoming you back again.

Good Price Point and Accessible

Catatan Tripadvisor 5.0/5

AngusPhua Ulasan TripAdvisor tersertifikasi

The hotel is located near Bugis MRT and in the midst of many malls and tourist attractions within walking distance. There are many good food options at Tan Quee Lan street and City Hall area. Stayed at the loft room which is quite nice. But even though it can have up to three persons staying in it, the shower and toilet facilities do not have enough privacy for that. Overall, hotel interior looks a little dated and some parts are in need of repair. But I think the customer service here is top-notch. The guys at the bar are friendly and prompt, the staff are always there to answer questions. I would like to give a special shoutout to Joey who is one of the duty managers. At check-in, she was very professional and polite, even when we were very puzzled and frustrated by the hotel’s position to sight physical identify cards when I had the digital copy on SingPass. Turned out to be a rather dated legislation that is currently under review. Throughout the process, she was very calm and composed, and ensured that the hotel was not flouting the law. This is the first time I have experienced any hotels in Singapore - and we have stayed in at least 15 this year - asking for my ohysical IC. I have had to travel home to retrieve my IC before returning to the hotel. But got to give it to the lady who stood firm and did the right thing. Good job, Joey!

Dear AngusPhua, Thank you for sharing the detailed review on our convenient location, nearby dining options, and the warm hospitality from our team. We are especially pleased to hear about Joey’s professionalism and composure. We look forward to welcoming you back on your next stay.

Exceptional Front Desk Service by Joey at Mercure Bugis

Catatan Tripadvisor 5.0/5

Aik Heng C Ulasan TripAdvisor tersertifikasi

I recently stayed at Mercure Bugis Singapore and had multiple rooms booked for my overseas guests across different days and check-in times. Throughout my stay, Joey Ong at the front desk was absolutely outstanding. She handled all my bookings smoothly and professionally, even anticipating my questions and needs before I asked—especially around which guests were checking in on which day and at what time. That level of attention and foresight took away a lot of stress from coordinating multiple arrivals. On top of that, Joey is consistently warm, kind, and patient. Her friendly smile and professional tone of voice made every interaction a pleasure and truly made me feel welcome. As the first person guests encounter, she really elevates the image of Mercure Bugis and sets a very high standard for hospitality. Because of Joey’s exceptional service, I feel very confident recommending Mercure Bugis Singapore to others and will gladly stay here again.

Dear Aik Heng C, Thank you for sharing this thoughtful review. We are delighted to receive your compliments towards Joey’s professionalism, warmth, and attention to details that made your stay seamless and stress‑free. We are truly grateful for your recommendation, and we look forward to welcoming you back again soon.

Fantastic location, outstanding service, and an effortlessly pleasant stay.

Catatan Tripadvisor 5.0/5

Maps55063808182 Ulasan TripAdvisor tersertifikasi

I had a truly pleasant stay at this hotel. The location is excellent—convenient, accessible, and close to everything (Shopping malls, Temple, Food) I needed. The customer service was equally impressive; the staff were attentive, friendly, and always ready to assist. The hinges on the toilet door gave way and we informed the customer service officer in charge about it. They handled it well and arrange a replacement room immediately as they need time to replace the toilet door. Overall, it was a comfortable and enjoyable experience, and I would be happy to return for another stay.

Dear Maps55063808182, Thank you for the wonderful feedback on our convenient location, attentive service, and the smooth and swift handling of the room issue. We look forward to welcoming you back to Mercure Singapore Bugis.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 2.623 ulasan 9.8/10 Lokasi
  • 3.078 ulasan 5.7/10 Kamar
  • 2.300 ulasan 8.3/10 Pelayanan
  • 39 ulasan 8.9/10 Internet
  • 1.669 ulasan 3.1/10 Kenyamanan
  • 1.002 ulasan 7.6/10 Kebersihan
  • 798 ulasan 5.9/10 Fasilitas
  • 722 ulasan 6.9/10 Sarapan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.