弘大美居大使首尔酒店

This is my first trip to Korea.I had a great stay at Mercure Hotel.The hotel is located in the downtown area, but the interior is very quiet.Hotel staff are equipped with high professional skills.The one that impressed me the most was Sean Lee.He is the most dedicated hotelier I have ever met.Here's the thing: I lost my phone in the taxi and forgot the license plate number. Sean Lee patiently helped me throughout, even though my English and Korean were both poor.Eventually, it took him only two hours to get my phone back, it was very efficient and reliable. Thank you very much Sean! Looking forward to my next trip to Korea, I will still choose Mercure Hotel.

水壓真係差到令人不爽，個三角型露台細到只可企一個人，唯一好處近地鐵站。

棒

整體不錯，但其中我有點不解，我入住4天3夜 。為什麼雪櫃內的啤酒只提供第一天的一次共兩罐？ 難道我需要拆開3天入住嗎？ 這點是令我感覺最不良的體驗細節 。我付了三天一樣房費，怎麼有不一樣的待遇 ？

We had an amazing stay here! Room was nice and all the staff were very friendly. Cleaning ladies in our floor did their job well in cleaning our room and were also very nice, always greeting and smiling. Front desk receptionists also speak English well. The only thing they need to improve ASAP was the breakfast buffet. Everyday of our stay, the breakfast spread did NOT change! scrambled eggs, boiled eggs, bacon, stir fry beef, kimchi, cream soup, hash brown, breads, cereals, salad, slices of orange fruit, grape juice, orange juice, brewed coffee not good, teas. We usually get hotel breakfasts for convenience and did NOT expect this from a Mercure brand hotel. We only stayed 4 days and on our 3rd breakfast, I just pushed myself to eat since it was our last day. What if we stayed longer?! I can maybe forgive the minimal number of breakfast courses but they should at least change the selections every 2 days! That said, just go out to nearby cafes or CU (accross the hotel) for your breakfast. For the price and experience, Breakfast buffet NOT worth it sorry.