弘大美居大使首尔酒店

客户意见评级 (ALL 评级) 4.7/5 1,721 评论

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描述

安心悦界(ALLSAFE)认可酒店

酒店其他优惠

  • 这里是游览弘大以及购物和娱乐区的理想落脚点。

  • 从弘益大学地铁站步行 2 分钟即可到达酒店。

  • 客房内提供的娱乐设施包括智能物联控制、Chromecast 和蓝牙音箱。

  • 高级豪华房以及更高等级的房型配备埃及豪华棉质床上用品和免费迷你酒吧。

  • 酒店配备便捷的自动化登记入住和退房自助办理机。

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酒店位置

弘大美居大使首尔酒店

144 Yanghwa Ro, Mapo Gu
04050 首尔
韩国

GPS:37.555135, 126.922511

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

Tian mimi

<甜蜜、梦幻、幸福的魔法空间>以一流食谱烹制美食,甜蜜蜜为您呈现美好、甜蜜、难忘的时光。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,721 评论

TripAdvisor 评级  5.0/5  373 评论

卓越奖 2023

Professional staff, comfortable environment, best living experience

Tripadvisor 评级 5.0/5

Jasper G 经 TripAdvisor 认证的评论

This is my first trip to Korea.I had a great stay at Mercure Hotel.The hotel is located in the downtown area, but the interior is very quiet.Hotel staff are equipped with high professional skills.The one that impressed me the most was Sean Lee.He is the most dedicated hotelier I have ever met.Here's the thing: I lost my phone in the taxi and forgot the license plate number. Sean Lee patiently helped me throughout, even though my English and Korean were both poor.Eventually, it took him only two hours to get my phone back, it was very efficient and reliable. Thank you very much Sean! Looking forward to my next trip to Korea, I will still choose Mercure Hotel.

Dear. Jasper G. Warm Greeting Mercure Ambassador Seoul Hongdae :) We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and If you have a chance, please visit our hotel. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

有點失望

客户意见评级 3.0/5

Yps 朋友住宿 - 所有已确认评论

水壓真係差到令人不爽,個三角型露台細到只可企一個人,唯一好處近地鐵站。

尊敬的 Pikshan Y.: 十分感谢您花时间告诉我们有关您在 Mercure Ambassador Seoul Hongdae 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Mercure,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

地點便利、住宿愉快

客户意见评级 5.0/5

吳. 情侣住宿 - 所有已确认评论

尊敬的 PoLiang W.: 感谢惠赐有关下榻 Mercure Ambassador Seoul Hongdae 的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

位置好

客户意见评级 3.0/5

匿名 情侣住宿 - 所有已确认评论

整體不錯,但其中我有點不解,我入住4天3夜 。為什麼雪櫃內的啤酒只提供第一天的一次共兩罐? 難道我需要拆開3天入住嗎? 這點是令我感覺最不良的體驗細節 。我付了三天一樣房費,怎麼有不一樣的待遇 ?

尊敬的 Chi Hang C.: 十分感谢您花时间告诉我们有关您在 Mercure Ambassador Seoul Hongdae 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。 在 Mercure,我们孜孜以求,不断改进,希望能向每一位客户提供高水准的体验,因此您的反馈对于我们的提高十分重要。请放心,我们正采取适当的措施来解决所存在的问题并预防将来再次发生。 非常感谢您向我们告知您的担忧,希望在不久的将来有机会为您奉上更好的服务。 谨启 Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

Amazing Stay BUT Poor Breakfast ☹️

Tripadvisor 评级 4.0/5

turistamd Friends getaway - 经 TripAdvisor 认证的评论

We had an amazing stay here! Room was nice and all the staff were very friendly. Cleaning ladies in our floor did their job well in cleaning our room and were also very nice, always greeting and smiling. Front desk receptionists also speak English well. The only thing they need to improve ASAP was the breakfast buffet. Everyday of our stay, the breakfast spread did NOT change! scrambled eggs, boiled eggs, bacon, stir fry beef, kimchi, cream soup, hash brown, breads, cereals, salad, slices of orange fruit, grape juice, orange juice, brewed coffee not good, teas. We usually get hotel breakfasts for convenience and did NOT expect this from a Mercure brand hotel. We only stayed 4 days and on our 3rd breakfast, I just pushed myself to eat since it was our last day. What if we stayed longer?! I can maybe forgive the minimal number of breakfast courses but they should at least change the selections every 2 days! That said, just go out to nearby cafes or CU (accross the hotel) for your breakfast. For the price and experience, Breakfast buffet NOT worth it sorry.

Dear. turistamd. Warm Greeting Mercure Ambassador Seoul Hongdae :) We very much appreciate your comments regarding your stay at the Mercure Ambassador Seoul Hongdae. I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and If you have a chance, please visit our hotel. Sincerely, Jay Seong General Manager MERCURE Ambassador Seoul Hongdae

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其他网络用户评价我们的酒店

  • 2,489 评论 9.8/10 位置
  • 1,916 评论 8.2/10 房间
  • 1,972 评论 9.2/10 服务
  • 28 评论 9.6/10 上网
  • 927 评论 9.2/10 清洁度
  • 521 评论 9.1/10 氛围
  • 166 评论 4.5/10 早餐

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