Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you so much for your kind feedback regarding your stay at the ibis Ambassador Seoul Myeongdong. We’re always happy to hear positive comments. I will be sure to share your feedback with our team, and I’m confident it will serve as great motivation for all of us as we continue to improve our services. Thank you once again for sharing your experience with us. We look forward to welcoming you again soon and hope your next stay is just as enjoyable as the last. Sincerely, Lucas Jung Assistant Front Office Manager ibis Ambassador Myeongdong

Dear Valued Guest, Thank you very much for sharing your review with us. We are delighted to hear that you enjoyed our convenient location in the heart of Myeongdong, with easy access to the subway, airport limousine bus, and Lotte Department Store just across the street. We also appreciate your understanding regarding the size of our guestrooms. Although our rooms are relatively compact due to the central location of the hotel, we are pleased to know that your overall stay was comfortable and satisfactory. Thank you once again for choosing ibis Ambassador Seoul Myeongdong. We sincerely hope to have the pleasure of welcoming you back on your next visit to Seoul. Best regards, Front Office Team ibis Ambassador Seoul Myeongdong

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are delighted to hear that you had a pleasant stay and found our location very convenient. It is wonderful to know that the Airport Limousine Bus No. 6015 made your journey from the airport smooth and easy, with the bus stop located just a short walk from our hotel. We are also pleased that you enjoyed the convenience of having many dining and shopping options nearby, as well as Lotte Department Store located just across from the hotel. Our central location in Myeongdong is one of our greatest advantages, and we are glad it helped make your visit more enjoyable. Thank you once again for choosing ibis Ambassador Seoul Myeongdong. We truly appreciate your generous feedback and will continue striving to provide comfortable stays, warm hospitality, and memorable experiences for all of our guests. We sincerely look forward to welcoming you back on your next visit to Seoul. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our excellent location in the heart of Myeongdong. We are pleased that our convenient surroundings helped make your stay more enjoyable and comfortable. Thank you once again for choosing ibis Ambassador Seoul Myeongdong. We truly appreciate your generous feedback and will continue striving to provide warm hospitality and memorable experiences for all of our guests. We sincerely look forward to welcoming you back on your next visit to Seoul. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you for taking the time to share your detailed feedback regarding your recent stay with us. While we are pleased to know that you appreciated our excellent location in the heart of Myeongdong, we are truly sorry to learn that the cleanliness of your room did not meet your expectations. We sincerely apologize for the unacceptable condition of the duvet insert, where you found what appeared to be a blood stain. This is certainly not the standard of cleanliness we strive to maintain, and we fully understand how unpleasant this experience must have been. We are also very concerned by your comments regarding suspected bed bugs and the insect bites you experienced during your stay. Please be assured that we take such reports extremely seriously. Your feedback has been immediately shared with our Housekeeping and Engineering teams, and a thorough inspection and appropriate pest-control measures will be carried out to ensure the safety and comfort of our guests. We also appreciate your comments regarding the room size, bathroom space, and carpeting. Your suggestions are valuable and will be taken into consideration as we continue to review opportunities to improve our facilities and housekeeping standards. Please accept our sincerest apologies for the inconvenience and disappointment you experienced. We truly appreciate you bringing these matters to our attention, as they help us improve our services. We hope you will give us another opportunity to restore your confidence in ibis Ambassador Seoul Myeongdong and provide you with the comfortable and pleasant stay you deserve. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share your detailed feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our convenient location and the attentive service provided by our team. We are especially grateful for your kind recognition of our Front Office colleague who assisted you with arranging transportation on the evening of August 5. Your appreciation will certainly be shared with the team as a meaningful encouragement. At the same time, we sincerely regret that the room size, window film, and overall darker interior tone did not fully meet your expectations. We understand that these elements may have affected your comfort and the overall impression of the room. Your comments regarding the view and room atmosphere will be shared with our relevant departments for future review and improvement consideration. Thank you once again for choosing ibis Ambassador Seoul Myeongdong and for sharing both your compliments and valuable suggestions. We will continue striving to provide more comfortable stays and warm hospitality for all of our guests. We sincerely look forward to welcoming you back on your next visit to Seoul. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share such wonderful feedback regarding your recent stay with us. We are truly delighted to hear that you enjoyed our excellent location and had a pleasant stay experience. It is especially meaningful to know that the warm and attentive service provided by our Front Office team made you feel at home during your visit. Your kind words are a great encouragement to our team, and we will be sure to share your compliments with our Front Office Heartists. Thank you once again for choosing ibis Ambassador Seoul Myeongdong. We will continue striving to provide warm hospitality, comfortable stays, and memorable experiences for all of our guests. We sincerely look forward to welcoming you back on your next visit to Seoul. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our excellent location near Myeongdong Night Market and that you found your room clean, comfortable, and well air-conditioned during the hot summer weather. We are also pleased that the twin bed setup was convenient for your family, allowing the beds to be placed together for a more spacious and comfortable sleeping arrangement for your child. At the same time, we sincerely appreciate your comment regarding the air-conditioning in the check-in lobby. We regret that the temperature in the lobby did not feel sufficiently comfortable during your visit. Your feedback will be shared with our relevant team so that we can review the operating condition and temperature management, especially during the morning hours. Thank you once again for choosing ibis Ambassador Seoul Myeongdong. We truly appreciate your kind comments and helpful feedback, and we will continue striving to provide clean, comfortable stays and warm hospitality for all our guests. We sincerely look forward to welcoming you and your family back on your next visit to Seoul. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you so much for your kind feedback regarding your stay at the ibis Ambassador Seoul Myeongdong. We’re always happy to hear positive comments. I will be sure to share your feedback with our team, and I’m confident it will serve as great motivation for all of us as we continue to improve our services. Thank you once again for sharing your experience with us. We look forward to welcoming you again soon and hope your next stay is just as enjoyable as the last. Sincerely, Lucas Jung Assistant Front Office Manager ibis Ambassador Myeongdong

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you so much for your kind feedback regarding your stay at the ibis Ambassador Seoul Myeongdong. We’re always happy to hear positive comments. I will be sure to share your feedback with our team, and I’m confident it will serve as great motivation for all of us as we continue to improve our services. Thank you once again for sharing your experience with us. We look forward to welcoming you again soon and hope your next stay is just as enjoyable as the last. Sincerely, Lucas Jung Assistant Front Office Manager ibis Ambassador Myeongdong

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us. We are delighted to hear that you appreciated our convenient location, easy access to transportation, the excellent communication provided by our Front Office team, and the cleanliness of your room. At the same time, we sincerely apologize that the room lighting did not meet your expectations. We understand that the room may have felt too dim, and your suggestion regarding the addition of a brighter light has been shared with the relevant department for future improvement. Thank you once again for your kind comments and constructive feedback. We will continue striving to provide a more comfortable and satisfying stay for all of our guests. We sincerely look forward to welcoming you back on your next visit to Seoul. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for sharing your kind feedback regarding your stay with us. We are delighted to hear that you were satisfied with our excellent location and friendly service. We are also especially pleased to know that the assistance provided by our Chinese-speaking team member made your stay more convenient and comfortable. Your kind compliment will be shared with him and the rest of our team, and we are confident that it will serve as great encouragement. Thank you once again for choosing ibis Ambassador Seoul Myeongdong. We truly appreciate your intention to stay with us again and look forward to welcoming you back on your next visit to Seoul. Sincerely, Lucas Jung Assistant Front Office Manager ibis Ambassador Seoul Myeongdong

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are delighted to know that you had a very satisfying stay with us. Your positive feedback is truly appreciated and serves as great encouragement to our entire team. We will not become complacent with your kind comments and will continue striving to provide even better service and memorable experiences for all of our guests. Thank you once again for choosing ibis Ambassador Seoul Myeongdong. We sincerely look forward to welcoming you back on your next visit to Seoul. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us. We are truly delighted to hear that you plan to choose ibis Ambassador Seoul Myeongdong again on your next visit. It is especially rewarding to know that you enjoyed our convenient location, friendly service, clean accommodations, and the pleasant views from your room. Your intention to return is one of the greatest compliments we can receive, and it serves as wonderful encouragement to our entire team. Thank you once again for choosing ibis Ambassador Seoul Myeongdong. We truly appreciate your generous feedback and will not become complacent with your kind comments. We will continue striving to provide even better service and memorable experiences for all of our guests. We sincerely look forward to welcoming you back on your next visit to Seoul. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that you had such a pleasant experience with us. It is especially rewarding to know that our Front Desk team and our Engineering team member were able to provide warm, helpful, and attentive service throughout your stay. Your kind recognition means a great deal to us, and we will be sure to share your compliments with the team. It will serve as wonderful encouragement for them to continue delivering excellent service. Thank you once again for choosing ibis Ambassador Seoul Myeongdong. We truly appreciate your generous feedback and will not become complacent with your kind comments. We will continue striving to provide even better service and memorable experiences for all of our guests. We sincerely look forward to welcoming you back on your next visit to Seoul. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are delighted to know that you were satisfied with your stay at ibis Ambassador Seoul Myeongdong. Your positive feedback is truly appreciated and serves as great encouragement to our entire team. We will not become complacent with your kind comments and will continue striving to provide even better service and memorable experiences for all of our guests. Thank you once again for choosing ibis Ambassador Seoul Myeongdong. We sincerely look forward to welcoming you back on your next visit to Seoul. Warm regards, Jacob Song Front Office Manager ibis Ambassador Seoul Myeongdong.

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for taking the time to share your feedback regarding your recent stay with us. We are delighted to know that you were especially satisfied with our convenient location and that you would choose to stay with us again on your next visit. We truly appreciate your valuable suggestion regarding the variety of our breakfast selections. Your feedback has been shared with the relevant department for consideration as we continue working to improve our breakfast offerings and overall guest experience. Thank you once again for sharing your experience with us. We look forward to welcoming you back to ibis Ambassador Seoul Myeongdong and providing you with an even more enjoyable stay next time. Sincerely, Lucas Jung Assistant Front Office Manager ibis Ambassador Seoul Myeongdong

Dear Valued Guest, Thank you for sharing your experience at ibis Ambassador Seoul Myeongdong. We sincerely apologize that your stay did not meet your expectations. We are particularly sorry to learn that the water pressure from the bathroom faucet was weak, the cleanliness was not satisfactory, and the bedding caused an uncomfortable rustling noise. At ibis, we are committed to providing a clean, comfortable, and pleasant stay for all our guests, and your feedback is invaluable to us. Please be assured that your comments have been shared with the relevant departments for careful review. We are taking the necessary steps to address the issues you mentioned and prevent similar situations from happening again. We appreciate your feedback and hope to have the opportunity to serve you better in the near future. Sincerely, Lucas Jung Assistant Front Office Manager ibis Ambassador Seoul Myeongdong

Dear Valued Guest, Warm greetings from ibis Ambassador Seoul Myeongdong. Thank you very much for sharing your kind feedback regarding your stay with us. We are pleased to hear that you were satisfied with our convenient location and easy access to the airport limousine bus located just outside the hotel. We also sincerely appreciate your understanding regarding the condition of our facilities. Your feedback is valuable to us and will be shared with the relevant departments as we continue working to improve our facilities and overall guest experience. It is especially encouraging to know that you would choose to stay with us again on your next visit to Seoul. I will be sure to share your positive comments with our team, and I am confident they will serve as great motivation for all of us. Thank you once again for your valuable feedback. We look forward to welcoming you back and providing you with another pleasant stay. Sincerely, Lucas Jung Assistant Front Office Manager ibis Ambassador Seoul Myeongdong