宜必思尚品首尔龙山区大使酒店 - 首尔龙城 4 星

客户意见评级 (ALL 评级) 4.4/5 706 评论

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描述

酒店其他优惠

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Stylish atmosphere

  • Panoramic river view and city view

我们的客房

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酒店位置

宜必思尚品首尔龙山区大使酒店 - 首尔龙城

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 首尔
韩国

GPS:37.531809, 126.96286

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  706 评论

TripAdvisor 评级  4.5/5  232 评论

Best Location with Sauna and very nice lobby.

Tripadvisor 评级 5.0/5

kylie k 经 TripAdvisor 认证的评论

I would always like to stay Seoul Dragon City Ibis Styled since 2021? After Covid. Since then coming back to this hotel. It is my favourite place to stay. My sister has invited me for two nights for me and my sister in law. We enjoyed Sauna with help of staff Carmen Yeu. Thank you Carmen!

Dear 401kyliek, Greetings from Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for your loyalty and for sharing this wonderful review! We are honored to be your favorite place to stay in Seoul, and it’s great to hear that our location, lobby, and sauna have added to your positive experience. We are especially glad that Carmen was able to make your time in the sauna enjoyable and comfortable—she’ll be thrilled to hear your kind words! We look forward to welcoming you, your family, and friends back for many more stays at Seoul Dragon City! Wishing you an excellent year under the Blue Dragon :-) Sincerely, Pauline Guest Experience Manager ibis Styles Ambassador Seoul Yongsan, Seoul Dragon City

位置很好,服务也很好,房间干净整洁,入住很舒服。

客户意见评级 5.0/5

张惺悦 单人住宿 - 所有已确认评论

酒店位置很好,地铁和机场巴士都可以到达,前台服务很好,注意事项都会说清楚,退房那天找不到机场巴士位置,服务员还引导我过去,告诉我具体位置,很感谢。入住的时候,房间打扫的也很干净,开门遇到楼道中整理房间的人员,也都微笑致意。总体感觉很好,下次如果出行,考虑还住这里。

Excellent check in process

Tripadvisor 评级 5.0/5

Cheong thye H 经 TripAdvisor 认证的评论

I would like to commend Carmen Yeu at the front desk for her outstanding customer service. Upon my early arrival after an overnight flight, I was exhausted, and she went above and beyond to accommodate my early check-in request. She was very understanding of my situation and, while I waited for the room to be ready, she provided thoughtful options and recommendations to help me freshen up. Her service was highly personalized, and I was pleasantly surprised by the exceptional care she provided. Thank you, Carman, for making my stay more comfortable and for your excellent service."

Dear che0ngthyeh, Greetings from the Seoul Dragon City! We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Seoul Yongsan. Thank you for your wonderful review! We are thrilled to hear about your excellent check-in experience and Carmen Yeu’s outstanding customer service. It is great to know that she went above and beyond to accommodate your early arrival and provided you with thoughtful options while you waited for your room. We truly value personalized service, and Carmen’s dedication is a perfect example of that. We will make sure to pass along your kind words to her. We look forward to welcoming you back for another comfortable stay! Wishing you an excellent year under the Blue Dragon :-) Sincerely, Pauline Guest Experience Manager ibis Styles Ambassador Seoul Yongsan, Seoul Dragon City

客户意见评级 2.0/5

Leeyoona 家庭住宿 - 所有已确认评论

1.第一天的洗澡水是温的,房间又非常冷。打电话给前台,说是我用错了。第二天水就比较热。2.以前入住小冰箱里都有饮料和酒,这次只有水,给前台打电话想点点酒没人接。3.酒店一楼的甜品非常难吃,以前入住感觉很好吃。这次的甜品葡萄蛋糕把葡萄吃了其他扔了,甜得让人难受,酸奶碗也一般。唯独迪拜巧克力很好吃。4..在酒店候车的时候还遇到了一个自称加拿大华人的女的,好像是骗子,让我们买东西,并且说需要帮助让我们替她付一晚上的房费,治安存在隐患。总之本次体验感较差。但是酒店环境还是很好的空气流通较好。

尊敬的 Chengyu J.: 来自首尔龙城的问候!感谢惠赐有关下榻 ibis Styles Ambassador Seoul Yongsan - Seoul Dragon City 的宝贵意见。感谢您提供的详细反馈。我们对您在入住期间遇到的问题表示诚挚的歉意。 我们很抱歉听到您对淋浴水温的反馈和使用上的困惑。我们很高兴第二天水温有所改善,并将确保我们的团队在今后为客人提供更清晰的指导。 关于您房间的设施,我们也对此表示歉意。在宜必思风格酒店,我们的豪华套房和高级房均提供免费瓶装水和免费咖啡与茶。您可能是在想其他酒店,因为位于龙山的诺富特酒店提供免费瓶装水、咖啡和茶,同时还有一个迷你吧,提供付费饮料和小吃。如果您希望在未来订购葡萄酒,请随时拨打0号客服务电话。 我们非常感谢您对甜点的反馈,对于这次未能满足您的期望,我们感到失望。我们会将您的意见反馈给A la Maison Deli的餐饮团队,以便他们改进产品。 关于您与自称是加拿大华裔女性的遭遇,我们非常重视客人的安全,感谢您将此事告知我们。我们鼓励所有客人在发现可疑行为时及时向我们的员工报告。 我们很高兴您喜欢酒店的环境和空气流通。您的体验对我们很重要,希望能有机会为您提供更好的服务。 再次感谢您宝贵的反馈。 Sincerely, Pauline Guest Experience Manager ibis Styles Ambassador Seoul Yongsan, Seoul Dragon City

靠近龙山站

客户意见评级 4.0/5

Donna 家庭住宿 - 所有已确认评论

家庭房 面积再大一点就好了

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其他网络用户评价我们的酒店

  • 954 评论 9.4/10 位置
  • 1,055 评论 7.9/10 房间
  • 696 评论 8.5/10 服务
  • 5 评论 10/10 上网
  • 407 评论 8.4/10 清洁度
  • 312 评论 8/10 设施
  • 218 评论 8.9/10 氛围
  • 126 评论 7.9/10 食物

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